I did not have an appointment, but filled out my Real ID application ahead of time online. I…read morebrought in all of my required paperwork/proof of address and such... I was in line for check-in longer than I was waiting to see a clerk, but I was still in and out in exactly one hour! This is the best DMV location I've ever been to. I lived around the corner when I first moved to Virginia about ten years ago, so I've had to go to the DMV for a couple of different things over the years... at first I came to this location because it was closest, and now I live on the other side of town, but I still drive to this one because they're so efficient.

Okay so the DMV is never my favorite place but this one is run reallly well. There is a in and out…read moredoor so people aren't crowded around the door. Everyone was professional and helpful. Very knowledgeable staff.

I went to City Hall to pay a bill and vote early. The lobby was clean and the staff were welcoming…read more Even the folks working at DMV were cheerful and had jokes about the weather. It is easy to park and come into city hall. The area around the building is always clean and tidy. Inside the building is clean and the floors are shining. I hope more Portsmouth citizens take advantage of visiting their City Hall. I found that the workers love to interact with people in person and it helps me explain what I am here for with visual clues. People are better than clicks on a computer. My visit was short but I accomplished everything I came in to do.

Caught Office of Permits and Inspections trying to ticket my car on October 31, 2025…read more Car had November 2025 tags and November 2025 State Inspection. Insurance card was in plain view, along with receipt from DMV for renewal of plates, acting as proof of renewal. Second time Permits and Inspections has tried to ticket this car, the first was for "LEAF LITTER" on the hood, car was licensed, inspected and insured at this time, as well. Proved the car ran and drove, when I drove away. Not the first problem I have had with this Office, they contine to target me due to my race, and gender

worst DMV Select location I've been to! I don't know if it's in Portsmouth so these employees act…read morelike they don't give a damn about anybody and what they have going on, but I went there at exactly 430 yesterday and as soon as I got up there, it was 431, but the lady looked up at me and in response to my tags being stolen & said "aww well we closed at 430". she told me to come back in the morning and they open at 8 o'clock, so I came back at 8 o'clock and the lady proceeded to tell me that they only do property tax up until 830 so I can have a seat and wait to get my tags until 830 although nobody was in line and they were open at eight. WORSE EXPERIENCE, SHUT THEM DOWN!!

This appointment thing is REDICULOUS! One teller, one client and I'm told to come back on a day…read morethat walk-ins are available, which is only on days I work.

Stood in line at Portsmouth City Hall for 40 minutes. No one…read moreelse in the line. Staff were having a conversation, and could clearly see that there was some one waiting

So if you think you're going to get something done quickly, you're at the wrong window. You waited…read morein the wrong line. There are a dozen people in the office behind the glass at their desks while only 3 of the 10 windows are providing service. Here's the service I was provided; Me- this property tax bill is incorrect because my vehicle hasn't been registered in Portsmouth for 2 months. Them- you need to go to the commissioner of revenue property tax line. I'm trying to pay you only the amount I owe & prorating that amount is beyond your ability so I have to go wait in ANOTHER line. I think I'll run some errands & circle back in an hour when aim less likely to get thrown out of City Hall.

Excellent service. Art, our tow truck operator was friendly, professional and knowledgeable. The…read moretow truck was clean....very well kept. We were grateful and impressed. sykes, Portsmouth va.

I called for a battery jump and battery. I was told there was no one available in the area I was in…read moreand I would receive a call back when someone was available I never got a call back. A week later when I canceled my membership they prorated it by months left. I had 4 tows left. I should have received a total refund.

I had to go in to dispute an overdue toll bill that was sent to an old address and I had such a…read morepositive experience. The ladies at the front desk were so helpful and thorough. Andrea and Wanda were angels. They pointed me in the right direction and sent me to the City Hall around the corner to get proof of my move. They were so patient, warm and friendly and at the end of the day they were able to fix the issue and help me finally get a toll pass to avoid any future mix ups. Customer service was superb and I am very appreciative of all of the help!

Spent hours on hold trying to pay bill and get DMV stop removed. They put me on hold dozens of…read moretimes to tell me they delivered and missed toll letter 9 years ago for a vehicle I disposed of 8 years ago to the neighbor of the house I had vacated. I have nothing in collections for this mystery account that has never been an issue with my purchasing and registering multiple vehicles and renewals over the last 8 years but now they refuse to take of the stop despite my current account being paid in full. Filed several complaints with better business bureau and seeking legal remedy due to the utter incompetency of this unethical and disgusting company. This is the most corrupted company I have ever experienced and it makes me sick that they are able to keep people from registration renewal and impede on my ability to travel to work or anywhere. You should be ashamed of yourselves

Before I begin let me start off by saying that this review is based solely upon my own personal…read moreexperiences and my own personal experiences alone, so without further explanation let's begin!. My wife and I stopped here to drop off a few items for a friend of ours. This was a quick in and out, my wife had a conversation with a few people and then we left! The building is quite old and in need of a major upgrade, and from what my wife told me this change is going to happen!.

Came here for DMV Select to transfer a car title to my friend who bought my car and we waited in…read morelike literally less than 2 minutes before we were seen. This location doesn't do IDs, but they do titles, registration, license plates at least. There's parking on East Street, but there's not a lot of it and they're only 45minute spots with towing enforced.

This is the worst toll in VA. Avoid it at all cost. They will scam you even if you have an EZ pass…read more If there is an issue with your EZ pass or you incur a charge for some reason , They won't contact you until they send your account to collections. This toll road is also unnecessary, you don't save enough time to justify the hassle.

Awesome pedestrian path across the bridge. About 2.5 mile round trip. Great way to grab some…read moreelevation during a walk, run or bike There's also a very nice park with restrooms a fishing pier with a bait shop and snack bar and a large boat launch check out the Facebook page and the City Page for different events they have there. Parking is free and plentiful the pathway is advertised to be open from sunrise to sunset but I've never been yelled at for being there early in the morning. Also worth noting the fishing pier does not require a fishing license if you want to use it.

I go over this bridge two times a day 5 days a week. There are hardly any backups. To be honest, I…read moredo not know how much the toll is but since we have the Smart Pass it just deducts the toll automatically. I love how it has a pedestrian lane so you can walk or in it ( completely separated from traffic of course). The fam and I have decided to make that happen soon. The view of the water is beautiful when driving on it. My little one loves watching the backhoes and bulldozers on top of the mountain of trash. I wish they'd hurry up and finish doing whatever they plan on doing to it. Anyway, I love how traffic runs smoothly almost always on this bridge!

I got a bill in the mail for crossing this toll bridge. I live in NC and I have never crossed this…read morebridge. None of the vehicles that I own have crossed this bridge while I have owned them. The vehicle in the picture they sent with the bill was not my vehicle and the license tag number was different from mine. I wonder how many people just go ahead & pay these bills and fall for this scam.