3 stars because their customer service has went down since installing self checkouts…read more
Todays experience: went in for monthly meat shopping. Putting my stuff on the conveyor, because i dont work there, cashier doesn't move it forward, so push it ahead so i can put the rest of my stuff up. Then she starts scanning, stuff is again building up against steak packages that i didnt want to tear. No bagger around.... So being the unpaid bagger, i start bagging my stuff before it gets damaged, because she isnt stopping, just keeps scanning and building up heavier groceries into the meat packages. No one comes to bag, so i end up bagging everything. So mad at this point. I then notice her scanning the on sale asparagus, which i tell her is $1.79/pd, she just says its per pound pricing. I tell her there are a total of 6. She puts her hands on one in the bag and scans and drops it on the belt. I clean my vegetables before storing, but still thats nasty. I pay, review the receipt, see a few errors. She comes over, as im now at customer service and asks if she made an error. I told her yes, she over scanned the asparagus, like i knew/watched her do and tried to tell her at the time. Its only $4.10, but its the point if her not caring about her job to do it right in the first place.
I get my money returned and head to the fuel station. Put my card in, zero points. Receipt clearly says 229 points. So i out my phone number in, zero points. I take my receipt to the attendant, Patty. She asks questions, asks if its alright if i wait a few while she makes a call. She does so, gets me a temp number to use and says by tomorrow everything should be linked and correct. Patty, made this a 3 star experience instead if a 1. Patty, thank YOU, as i was already having a bad day/experience. Bring baggers back or at least have the cashier pay attention and bag as they go.
