We were ready to make the upgrade from ancient oil heating & hot water to efficient electric heat…read morepumps. Dan Rohde & his competent team made it painless & affordable. I love the Daikin units they installed, which use R-32 Refrigerant, which has been the standard in Europe for several years and has only 1/3 the negative GWP (global warning potential) of the R-410 used by most other brands, and will be banned in USA from 2025. Units are super efficient and quiet. Installers were friendly, quick and gave attention to detail and included extras that were really helpful.

I called and told them I wasn't sure my mini-split was as efficient as it once was. They told me I…read moreneeded a 'tune up'. The technician came and hooked up a pressure gauge and an ammeter to take some readings. He came in the house and measured output temperature and told me I could use a 'head cleaning'. He also told me that I was low on Freon. He quoted me $1265 to top off the Freon (plus tax). I looked up the price of the refrigerant to find retail price is $75 to $300 for 25 lbs and my system 'needed' about a half pound (it only takes 3lbs from empty) which reasonably means that I needed as little as $1 worth of R410. A quick internet search tells me that it's a 5 minute job to put the refrigerant in. So, I paid $200 for a 'tune up' that did nothing to tune up the system but rather was just a 'foot in the door'. And I got a quote for topping off Freon that was more that you can buy a mini split system components for new (uninstalled). That's my experience with these guys.

We have had Chris assist us with two Plumbing projects. The first time was the addition of a 2nd…read morebathroom, in July 2016. We were pleased with the outcome of that project. Since this project was managed through a general contractor, we didn't compare pricing. We paid $1868.80 for his services. I would've given Chris 4 stars based on our bathroom project ,if this was our only experience with his services. However, it was the 2nd installation project that is the reason I only gave him One Star. I would've given him ZERO based on the outcome of our 2nd project. Our second service request was to install our new GE dishwasher. Our other GE dishwasher died and GE offered us a deal to replace it for $450.00, included delivery and installation.(Excellent customer service from GE) Unfortunately, the 3rd party delivery service was unable to install the new dishwasher, given the hook up required a connection through the sink wall. They said we needed a plumber to install it. That is when we called Chris. Chris came and took a look at the connection and said " it would probably take a couple of plumber hours to install it." His dispatcher, Darryl was very professional,friendly and attentive to my phone calls, for both projects. She deserves a raise! The technician scheduled to install the dishwasher had assisted with the bathroom project. I do not have an issue with him, regarding the dishwasher installation, since he was following orders. He arrived around 8:30 am and left around 1:30pm. The technician ran into some difficulties and needed assistance. Chris arrived on the scene to assist him. Apparently, it wasn't a simple, replace and reconnect installation. Once it was completed, I received a bill for a whopping $960.50!! I had to leave for work before the technician was done, so I left my credit card with my son to pay the bill, without my not knowing the total cost. When I got home and saw the invoice, I called Chris to complain about the total of the bill. We were charge 5 hours of labor at $104.00, $189.00 parts, and $200.00 service call charge. I said that this bill cost 2x as much as the dishwasher! If I had known that it would've cost so much, I would've cancelled the installation. Normally, I would've requested a written quote prior to the job. It is my mistake that I didn't do so. I trusted Chris, given how well we worked together on our bathroom project. When I spoke with Chris, I expressed my extreme dismay with the bill. I told him that I regretted not getting a written quote. He said it would've been too hard to give an accurate quote, since he needed to open up the wall. Without knowing what he might encounter with opening up the wall, he was not able to give a price quote in advance. I believe this is an excuse that allows him to benefit from verbal quotes, as opposed to written quotes. Had he written a quote for "the few plumber labor hours" he would be at a loss and not us, the consumer! He said he would review the bill and see if there was anything he could do. He said his pricing is not the most expensive in the area, nor is it the least expensive in the area. In other words, 'buyer beware." It doesn't matter to him that we will never ask for his service again. That's because he knows that we are moving out of state and won't need him anymore. We were trying to do the right thing by leaving our buyers a working dishwasher. The price and customer service from GE was outstanding. Sadly, Chris your billing practices are lacking. I strongly suggest that any potential customer get a price quote in writing prior to service from you. The money and aggravation they will save will be in their best interest. Definitely, the price was NOT Right!

Yes! This is the plumber to call in the area! I had a plumbing leak in my basement and Chris came,…read morequickly deduced the problem and fixed it even faster. He has an honest, friendly, professional attitude and gave me tips about other issues he saw that could be improved with regards to my plumbing.

Their work was superb!!and very reasonable priced, were done in a timely matter, very personable…read more Arrived on time and if they were going to be late Andrew called and told me. Very considerate. They were at my house 3 days putting in new pipes and water lines. The old pipes that Andrew needed to replaced were encased in cement , so it was not easy but they did it. I would 100% call them if I need a plumber. Andrew and Austin were amazing!! If you're looking for a plumber call them you won't be disappointed.

They came into my place of business and knocked out a clog in our sink in no time flat. We had…read morealready had a plumber here who couldn't get it. It's all about having the right equipment. We are grateful to you Derek. A very nice young man. I hope I spelled your name right!

I live in NYC, My 90 year old grandma Rosie called me from Kingston, she had no hot water and when…read morecentral Hudson came out (she assumed the pilot light needed to be relit- I wish!) they found a gas leak too! I couldn't get up there, and had just had a terrible experience where Lowe (another plumber) really took advantage of her, and I didn't know who to call. An electrician in Kingston that I'd worked with before recommended Carl without hesitation. Carl managed to squeeze her in within 2 hours, replaced the leaking connections and contacted Central Hud to turn the gas back on so he could check the boiler, and his charges were VERY reasonable even for a scheduled visit, nevermind an emergency call. By the time cent. Hud. got the gas back on it was 6:30pm on a Friday night and Carl came back. He figured out it was a problem with the control unit, but also noticed the boiler was only 3 years old. This is the great part.. rather than saying "I'll be back on Monday with the parts to fix it" he told Rosie it should still be under warranty and gave her advice on how to go about getting warranty service- and didn't charge her for the return visit/diagnostic. It's so honorable it's almost absurd the way he put his client's best interests above his own. Carl is a stand-up guy with great service, fast response times, quick expert work (which = great pricing), and a heart of gold. I trust him completely to take care of my grandma, I can think of no higher compliment.

They charged me $565. to snake my dishwasher drain. I am 1…read moreblock from their place, they can walk here. The tech took 20 minutes to snake the drain, that was it. A total ripoff. totally taking advantage of a senior. Never will call them again.

Great family run business. Reliable and thorough work…read more My sister is 90 years old and having air conditioning is critical for her health, not only her comfort. So glad we have them to rely on. Thanks!

Winslow has been servicing all of my HVAC equipment for over 25 years. Rick is a skilled technician…read moreand always gets things fixed and running. Sam is always there to get the ball rolling and most importantly, I trust them!!!

I had to have an area patched on exterior an basement wall after water line was put in last year…read more Rice Plumbing came back and dug up the area and sealed it the with sealant foam and dry lock cement. They then carefully graded the soil back over the dug up area. David Lincoln is again very professional and courteous. I highly recommend Rice Plumbing. They stand by their work.

From the very first visit, this team has proven they know exactly what they're doing. I remember a…read moreQ&A session between my husband and the company and from there, their focus shifted to identifying the root cause of a sulfur/rotten egg smell coming from every hot water faucet in our new home. They conducted a thorough investigation, diagnosed the underlying issue and recommended a treatment plan tailored to fully eliminate the odor. Since June '23, their technicians have been on point- responsive, knowledgeable and consistent. We also decided to invest in a specialized water filtration system as part of a more thorough solution, not just for odor elimination, but for long-term peace of mind and health reasons. I mean...who would want to bathe in, brush teeth and cook with water that has a fart smell??? David came out on a Thursday back in '23 for a follow-up and took the time to inspect everything thoroughly and confirm that the new system- from the pipes to the additional components installed earlier that summer were operating properly. By late August of that year, we saw major progress and the sulfur smell was completely gone. We signed up for a maintenance plan because we want continued oversight to ensure everything stays in excellent condition. The service has been outstanding and the price goes hand in hand with the tremendous work these guys do. David's communication was especially appreciated- he'd keep my husband informed by text with ETA updates, which is exactly the kind of service we value. Til this day, our water is perfect!

A-Team is highly recommended, They installed a new heat pump system for us and did a first class…read morejob. I would recommend them to replace your aging furnace, 5 stars! Also managed a tedious rebate system with NYSEG.

So let's get clear on the scenario. Your tech not only said we needed a new system (which sounded…read morelike a notorious JSP tactic) but when we asked to address the issue and options with the company manager --you, Mark Anderson -- the reply was that Mark wouldn't be available since he's mostly gives talks and presentations, and that it would be he the tech, who would be making decisions regarding our options. The situation WAS urgent given that evening temperatures were in the 40s and the house needed heat. Tuesday morning we had another HVAC technician come over who diagnosed the issue within half an hour! and contacted the manufacturer soon after to remedy the situation. Not trying to "hurt" a small business, but as this interaction represents what you do, it's unacceptable. Try to imagine a customer's dissatisfaction when they're ticked off enough not to answer your call. BTW the Yelp name is my son's who regularly uses social media whereas I don't.

This plumber should be avoided at all costs, he cashed a cheque from a fire insurance claim as a…read moreretainer for the full amount of the quote and has not finished the job. Its been 2 months no answer to texts, phone calls or emails. Beware!!! I am following up with a civil suit against Joe's Plumbing presently. The pitch on the pipe to the septic from the house was set wrong, it would have back flowed into the house. When I called him to let him know that the building inspector was coming to look at this, he was arrogant enough to not call or show at all. BEWARE!!! He's trying to leave the state do not hire him he will take your money I promise.

I had a main water supply leak, also my main shut-off valve and water meter broke…read more I needed someone who could do the job and deal with the municipalities. Joe let us do the digging ourselves so we could safe some money. He came with his two great guys and did a fabulous job. Thanks Joe, Reggie and Vincent.