Always dependable. They do good work. Todd and crew have routinely addressed those unforeseen…read moreproblems that always happen at the wrong time

Needed to have a shower fixtures and (behind the wall) valve installed. Todd Abraham's…read morerepresentative/technician really did a nice job. Todd was also very helpful at getting the fixtures and parts that were needed. My wife and I are extremely happy with his service and would highly recommend him.

We have been customers of Cascade since we moved to Red Hook 16 years ago. Fritz is an honest, very…read morequalified, and affable professional...and his rates are reasonable. He responds to calls quickly, and he gets the job done right the first time. We have never had to call him back because of problems arising from the work he just completed. We keep his phone number handy all the time, and he has never disappointed us.

absolutely the best plumber in the area. i have hired frank for multiple jobs at my rhinebeck ny…read morehome. i never have to worry about a callback. he always does it right the first time, calls if he's running early or late, and reasonably priced. ive also referred him to others, with absolutely no negative feedback. great guy to be trusted!

Good Evening, We hired Dave's Plumbing for a bathroom…read morerenovation. From start to finish this was an outstandingly professional job. Dave Black was involved from the start. Good estimate, highly involved contract and good service. Dave sent Dwayne and Colin to do the work. I cannot say enough about just how good these guys were over three days of intensive work. The plumbing is spectacular, efficient, and they worked like crazy in the summer heat. We cannot express just how good Dwayne and Colin were as professionals and workers. We have another job coming up next year, we certainly will call Dave Black to do the job and will recommend them to anyone who would ask. Thanks, John and Suzy Griffin Red Hook, NY 12571

If we could give Dave's Plumbing 10 stars, we would! Dave responded quickly to our plumbing…read moreemergency. Although Dave and his crew were already out on jobs, Dave came over at the first opportunity to evaluate our situation. Dave and an assistant returned soon after and solved the problem. Prompt, courteous and professional - Dave's Plumbing is where we will turn when we have any plumbing needs.

Don't let the negative reviews here fool you! I've used JSP for both a rental property and my…read morepersonal home, and they are hands-down the most reliable team in the area. Last July, the AC unit died at a rental house. I called every company I could find, and JSP was the only one that was responsive and they showed up the next day to install a new system when no one else would even return a call. And they came through for me again this winter when I needed an emergency furnace installation at my personal house. Their employees are incredibly professional, kind, and take the time to explain exactly what's going on.

On August 4, 2025 I received phone call From JSP Home Services saying I had been nominated and…read moreselected to receive a free heating and cooling system from the "Lennox Feel The Love" program. They explained The Feel The Love program aims to help people who deserve a "thank you" for their commitment and service within their community, and that I had been selected as an award recipient and would be receiving a new heating system at no cost. I was told they would be calling me again to set up an appointment to survey my home to install a system at no charge to me. August 7, 2025 JSP called me to make appointment to do the survey for the heating system installation. The appointment was scheduled for August 19, 2025. August 14, 2025 JSP called me to confirm my appointment to do survey for heating installation. August 19, 2025 Chuck Lancaster from JSP arrived at my house and completed survey. He said the installations for this award were usually done the first two weeks of October, and that someone would get in touch with me to schedule the installation. September 18, 2025 Robin from JSP sent me a text message saying JSP enjoyed working with me and are curious if there are any other projects I have coming up. I messaged back asking about my "Feel The Love" installation. Robin replied they would get back to me with information. I did not hear back. September 22, 2025 I text messaged Robin from JSP asking for a follow up; no reply. September 25, 2025 I left a voice message for Robin from JSP. September 29, 2025 Robin from JSP messaged me saying I was a valuable customer and asked me for referrals for work. I messaged back asking about my Feel The Love installation. Robin replied and asked how they could help me. I asked again about the Feel The Love installation. I received no reply text. I then called and spoke with Robin, who said they would check into this and get back to me. I never heard back. October 3, 2025 I called and spoke with Lennox Customer Care, I asked if the calls I had gotten from JSP were legitimate, and for any update about the installation that had been promised by JSP on their behalf. They stated they had no information at that time, but would open a case and get back to me. October 9, 2025 I called JSP. The person who answered the phone took my info and said someone would call me back before the end of the day. No call received. October 10, 2025 I spoke with Lennox Customer Care again. They stated my case had been sent to a manager, and the manager sent it to marketing for a follow up as they were the department who handled the Feel The Love program. October 10, 2025 I called JSP and spoke with Ashley. She said she had no information and that I needed to speak with the office manager, Lisa, who was out of the office until Monday October 13. Ashley said she could not give me Lisa's phone number but would forward a request for her to call me. Ashley also stated she would email me a copy of the estimate that Chuck had visited my house to do the survey for. I never received the email. I never received any call back from Lisa. October 22, 2025 I called 845-303-2518, spoke with (Karen or Taryn) and asked to speak with Lisa. I was told she was not available at that time and that a message would be given to Lisa to return my call. October 23, 2025 I sent an email to Lennox marketing department outlining all of the above and asking for any update. October 24, 2025 I received the following email message from Lennox: Thank you so much for reaching out. I understand one of our dealers had initial contact with you, and I can imagine it's confusing not to have clarity on next steps. Our dealer chose to move forward with another nomination. While that decision is never easy, please know it's not a reflection of your worth or the impact of your story. Every year, we receive an overwhelming number of heartfelt submissions and narrowing them down is one of the most difficult parts of the process. While this year's program has wrapped, we're incredibly grateful that you took the time to share your experience. Feedback like yours helps us reflect and continue improving our program. My issue with JSP is that during our initial phone conversation and again in person, they clearly stated that I had been awarded this heating system. However, after that, there was no further communication to let me know they had changed their decision. I never received any explanation, which would have been acceptable if they had at least reached out to inform me or responded to my calls and messages. Simply letting me know they had reconsidered would have resolved the issue.

Young guy just starting out as a plumber. I had some doubts about him only because I thought he was…read moreinexperienced and could have easily done the job poorly. But, he proved my opinion totally wrong and provided me with great and courteous service. I recommend him over many previous plumbers I have had to deal with.

From the owner: I’m an amazing person I will go by what you can afford you buy materials for the job and all you…read morepay for is labor I also do mechanic work also and can do pressure washing and window cleaning

New to the area and I found Chis Blake Plumbing and HVAC - So lucky I did. Chis' is extremely…read moreknowledgeable about many areas in the HVAC world.He gave me advice, didn't try to upsell me, Prices were reasonable and his work outstanding. I started with a new Heater install and he was connected with all the incentives to get me $$ off so it was a one stop deal. I was so impressed I gave him all of my plumbing work. Moving duct work and repiping furnace in take and exhust. Highly recommend him.

Chris is the best. Period. He gets the job done, no problem. No issues. No worries. When there was…read moreproblem, he came back and dealt with it.

I needed a new boiler, fast! I got four quotes and A&R was very competitive so I choose them. Glad…read moreI did as their work is exceptional. From removing the old 1960 boiler to putting in a state of the art 5 zone system with professionalism and class. I would recommend this team for any work you need. Plus they helped me get an energy rebate from Cen Hud!

Great company and people! These folks are top notch in my book, did great work at a reasonable…read moreprice. Quick to answer the phone and always were on time or early. Will definitely use again!

Over the holiday weekend, I had a leak from the valve behind the washing machine in my upstairs…read morelaundry room. I remembered that the man who installed the water pump for my well told me if I ever needed a plumber, Empire was the best. He was spot on. Dustin came yesterday morning soon after I spoke with Michelle in the office. He is an exceptional plumber and a nice guy. He assessed the situation, explained what had to be done, warned me that he might have to open the wall and started the project. I swear he was done in less than 20 minutes. He did not have to open the wall and placed a new valve on the pipe. It's perfect. I did laundry last night and it was a pleasure that everything was perfect. The charge was very fair and I will never call any other plumber. Thank you.

Dustin is awesome. He shows up on time, is thorough, calls if any issues and his work is spot on…read more Michelle in the office is also very responsive and works with you on billing. A+ team and service all around, I look forward to working with them in the future.