Duct Pro was the quickest to respond when we reached out to multiple companies on Yelp for chimney…read morecleaning. They replied through Yelp and text, and I was able to schedule the appointment entirely over text, which was very convenient. The staff was courteous and offered a 15% discount for booking on a Friday. When the technician was sick that day, they immediately contacted me to reschedule and still honored the discount for the new Tuesday appointment, which I appreciated. The technician, Tim, was efficient and did a solid job. Pricing was slightly on the higher side, but it felt worth it for the peace of mind. Ratings Communication: 10/10 Responsiveness: 10/10 Quality: 9/10 Punctuality: 10/10 Cost: $$ Value for money: 8.5/10 Suggestion A quick follow up call after service to check satisfaction could be a nice touch and a chance to share future promos. Overall, a smooth and professional experience. I would recommend them.

Tim came out to clean my chimney and reminded me that I had used them last year to clean my air and…read moredryer vents. They did a great job then and he did a great job yesterday. He was efficient and thorough, even showed me a hidden area of my chimney that was extra dirty because it had been missed during a previous cleaning. Best part: I had someone else "inspect" my chimney and estimated $300 for a deep cleaning and $650 because the exterior was supposedly cracked and damaged. Tim inspected and said everything looked good and they only charge me $199. This guys are great.

Called for an Estimate on a New Chimnney Cap. & Dampers. No…read morerepairs, just an Installation of a Chimnney Cap & Dampers. They wanted to charge an $80.00 fee for an Estimate.

I called this morning needing a quick service call since I sold my home and the gas fireplace would…read morenot ignite. Jeff was here this afternoon and within 5 min identified and problem and fixed it! He was so very nice also. Thank you Jeff!

Wonderful experience and incredibly fair prices with top quality craftsmanship! I needed to have my…read morechimney closed up and masonry fixed and Michael came out to do a free estimate and inspection. The price for repair was beyond reasonable and the repair was done by experienced professionals with an eye for detail! My husband and I couldn't be happier with the quick turn around time and the final result and the repairs took only several hours to complete. Chimney Checkup exceeded all expectations and I couldn't recommend a better company!!!

We had Michael come out today to help us with an inspection of a chimney on an older home we're…read morepurchasing and he was absolutely amazing! Not only did he accommodate us on short notice, but the entire process of scheduling the service was incredibly easy. Before he arrived he called & texted to give us a heads up and arrived right when he said he would. He was very thorough with his review of the chimney, going on the roof and using a camera to view the inside of the chimney, and explained in real time everything that was good to go or needed some love. He was very respectful of the home during the process and when he was done everything was as clean as when he arrived. He was extremely kind and outgoing, very courteous, thoroughly communicated at every step and we're very happy with his inspection! I would recommend Michael and Chimney Checkup in general for anyone that needs a chimney inspection or chimney work!

So happy to have found Fireplace 911. Starting with Linda (my first point of phone contact), to…read moreRenzo (owner), and Jorge (technician) - communication was excellent, as was attention to detail and cleanliness. This was for a rental property with new tenants scheduled to do a walk-through and sign lease agreement in a few days. After two months of repairs and improvements, I thought everything was ready to go - until I started taking photos and realized the gas-log fireplaces were in need of cleaning and resetting. In a bit of a panic, I turned to Yelp (as owners of my previous fireplace maintenance company had retired) and chose Fireplace 911 - in part due to their positive online reviews, and also to help support a local business. I could not have asked for a better experience and will continue to call upon Fireplace 911 going forward. Thank you so much for fitting me in, and to Jorge for doing an excellent job.

Updated Review: 5 Stars UPDATE (Editing my original review…read moreafter service completion): I am officially updating my review because FirePlace 911 truly went above and beyond to make things right. After my initial scheduling frustrations, the business owner, Renzo, personally stepped in. He called me immediately after the job was finished and apologized sincerely multiple times for the previous communication issues. The Results: The actual work performed was fantastic. They completed a full refurbishment that included: - Deep Cleaning: Both the chimney and the fireplace are spotless. - Aesthetic Upgrades: They repainted the interior, making it look brand new. - Smart Functionality: They installed new parts and integrated a wall switch system. Now, as long as the pilot light is on, I can start a fire with a simple flick of a switch. Incredibly convenient for my tenants. The finishing quality is top-tier. Seeing the final product and experiencing Renzo's commitment to customer satisfaction completely changed my perspective. It's rare to find a business that takes feedback this seriously and delivers such high-quality craftsmanship. I now highly recommend FirePlace 911 to anyone needing fireplace experts. Thank you again for the hard work, Renzo! ------------------------------------------- Original Post - Rating: (1/10) I am incredibly disappointed with the lack of professionalism and total disregard for my time shown by Fireplace911. Initially, I was happy to be flexible. We had a Tuesday appointment that they needed to reschedule due to a technician's family emergency. I completely understand that life happens and was happy to accommodate them. However, the experience went downhill quickly from there: * Reschedule #1: We moved the appointment to Friday at 11:00 AM. * Reschedule #2: On the day of, they requested to move the 11:00 AM slot to 2:00 PM. I agreed. * The No-Show: They failed to arrive at 2:00 PM and did not show up until 5:00 PM. This was not just a personal inconvenience; this was for an investment property with a tenant waiting. Because of this company's poor time management and lack of communication, I was forced to apologize repeatedly to my tenant for the delay. There is a fine line between a genuine emergency and simple laziness. Changing a time twice and then showing up three hours late for the second window is unacceptable in a professional setting. I highly recommend looking elsewhere for your fireplace needs.

Fixed the problem right away thanks! In addition they thoroughly cleaned the fireplace and the…read moreglass stones inside.

We had a great experience with this company. They were quick. Responsive and were able to provide…read moreme with the information I needed based off of the reports given to me by other professionals. Everything was honest and competitively priced.

Moses and EcoGrizzly did a great job for us. Our situation was a little weird, in that our…read morefireplace box developed a hole in the floor and needed repair. As it turned out there were several issues. We had three different companies come out and although EcoGrizzly was slightly more expensive, they were far and away the most professional and knowledgeable. They were very communicative, did a thorough inspection and gave us a clear understanding of our options. In the end we had them convert our wood burning fireplace to gas. I was skeptical that I was going to like it, but for a variety of reasons, it's what made the most sense. In the end, they did a fantastic job, fixed all of the issues we had and made the fireplace look hugely better. Definitely recommend this company. They really stand out as being a cut above.

Jack arrived early & got my "vintage" gas fireplace up and running in no time at all . A really…read morepleasant and responsive service call. Highly recommend. Will definitely use the again. Thank!

Couldn't say enough good about this father and son duo. Super honest and great work! Would t go…read moreanywhere else

I used them to take care of a bird in my Chimney. They…read moreremoved the bird, made some repairs and made an upgrade all for a reasonable price. Will use them again

Joseph was awesome. He came out to inspect the chimney on our first home and was on time, friendly…read moreand super knowledgeable. He walked us through everything, explained why the chimney needed a cleaning, and pointed out that the galvanized chase cover should be replaced to help prevent future water damage. As first-time homeowners, we really appreciated how informative and thorough he was. He took the time to answer all of our questions and explain everything in a way that was easy to understand. We left feeling much more confident and would definitely recommend Joseph and The Chimney Brothers!

Joseph came out today and was incredibly helpful. He took the time to explain how to properly…read moreoperate my fireplace and answered all of my questions. He also provided me with a quote to replace the gas line. He was very knowledgeable, kind, patient, and professional. I really appreciate all of his help and would definitely recommend him!

I needed a gas log set installed in my fireplace and Mr Chimney Sweep Services provided a good…read morequote for services. There are other companies charging 3 times the price for the same thing and quality of work. I had a great and easy experience working with Dannylee. He was friendly, honest, professional, and communicative. He was diligent in his installation, and he also gave me some additional advice and tips about using and maintaining the fireplace, which I appreciated. I recommend going with Dannylee for your chimney and fireplace services.

Danny is amazing. He knows everything about fireplaces. He is professional, kind, and will answer…read moreevery question you have. He converted our wood burning fireplace to gas and fixed the cover on the chimney itself that was rusted. I designed the new fireplace with sand, driftwood and pebbles. He let me arrange it alongside him and listened to every detail I wanted. I'm so appreciative. Him and his colleague even helped me move something really heavy. Wonderful company. Thank you, Mr. Chimney Sweep!

Very thorough and professional. They covered everything with plastic so as not to dirty the…read morefurniture and floors,, They showed me a video of the work being done inside the chimney. Steve came alone to finish the job, and when work was completed, he vacuumed and swept the floors clean. They will email videos/pictures upon request. I highly recommend The Chimney Guy.

Five star quality service!! Louis is Great, came with a quick fix & got the job done! Cleaning…read moreservice made our chimney look brand new! Exactly as we requested!!