Update Dec. 2025: still 20/20 as of annual exam THIS WEEK! On the OD's official report -- my near…read morevision is important, only time I pick up minuscule cheaters -- only a 1 or 1.5, not the 2.25 or 2.75 like before -- is in the dimmest light, for the finest detail work or super tiny print not meant to be read by normal human eyes. In daylight or typical indoor light, these multifocal, toric IOL's are fantastic, akin to the best contact lenses i ever had, but w/out all the soaking, cleaning, etc.

I have been dealing with there billing dept. over a year ago and now they are sending me a bill. I…read morehave paid it I have receipt. Have left messages but they will not return calls . very Bad service.

Me and my family have been using Dr Fallas and buying glasses there for years. I just brought new…read moreglasses 2 months ago and decided I would get some cheap glasses on line to work outside in. They gave me my rx but refused to give me my pd - saying it was proprietary. I had always thought of him as honest and fair. Obviously I've seen a new side to him and will take my business elsewhere. He only cares about the money. Very sad

I love Dr. Falla and he is a good man. But after being treated rudely by one of his receptionists…read morethis morning when trying to correct a scheduling error that was clearly their fault, I won't be back. She was extremely rude and argumentative, kept shaking her head and making smacking sounds while trying to find reasons why it wasn't their fault, etc. when all I wanted to know is if they could fit me and my wife in, in spite of the error. I finally heard enough of her sarcastic and rude mouth and walked out. Wont be back. And their website doesn't allow you to leave any type of message for anyone other than the same people that we had the problem with.

I had two appointments that were re-scheduled for various reasons by the practice, all were…read morecanceled by the practice when I got there. One time was because the doctor was in surgery that day, the employee should have known this when I was called to re-scheduled. The second time was for a cataract consultation, when I got there for the 9:15 AM appt. I waited 40 minutes after appt. time and ask what was taking so long, they said I was next. Two more people were called, at 10:15 I ask the desk why, this is when I found out it was for a "cosmetic" consult. I said it was supposed to be for a cataract consult. At this time I ask them to cancel my appt, I was going back to Clayton Eye Center where they knew what they were doing. I don't believe the employees know what they are doing, it is chaotic. I have to travel from Jonesboro to Locust Grove, it was a waste of my time and gas. This us unacceptable for a practice that was highly recommended.

My appointment was at 2:50 PM, and it's now 3:32. I went to the desk to ask about the delay; they…read moresimply said they're running behind. My time is just as valuable as anyone else's, and I'm paying for this. I'll see how the rest of the service goes, but it's looking bad. The staff has the professionalism of zombies. The waiting area is packed with people.

This place stays busy and it is a decent place to get your eyes examined. The optometrist is very…read morenice and knowledgeable. My only complaint is I don't feel they have the best selection of eyewear. I will say I do not like glasses so my viewpoint is probably obscured somewhat. I felt that their pricing was quite fair compared to others. If you're just needing a basic eye exam along with glasses or contacts I highly recommend. I will add they do have some designer wear but not the collection I have seen at other establishments, that is the only reason for the 4 star.

The customer service was really good. Unfortunately I can't remember the name of the associate…read morethat assisted me but she was well versed in the options that were available to me and she answered all of my questions with ease.

I am not a patient of Werner Family EyeCare. But I stop by to see if they could help me. One of…read morepads that rest on my nose on my glasses came off and was lost. I am from Forsyth and use Browns Eye center in Macon. But work in McDonough. It was Friday and my eye doctor close at one on Fridays. Couldn't make there in time so stop here. Not only did they replace the pads they didn't charge me. Now that's what I call Class customer service. They may have stole me from Browns even though Browns is top notch also THANKY WERNER FAMILY EYE CARE

These two are the most caring, most professional, most thorough medical people I have ever seen…read more They will leave no stone unturned to give you the best care possible. My husband was accidentally hit in the eye by a tree limb. They checked his eye every way there was to check an eye and have delivered top notch care every time we have gone there. I give them my highest rating and believe me when I say that category is almost non existent.

Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

This group is amazing. Doctor Kuang diagnosed the problem I was having in less than 10 minutes…read moreafter I had seen sixx other doctors, including another ophthalmologist who gave me eye drops and a prescription for new glasses. I can honestly say I have found my new eye doctor!

Always great service,either there in the office or by phone.Staff and the doctor are always…read morepleasant and helpful

Love going to this place... Everyone is VERY friendly and not a long wait at all.... Will…read moredefinitely continue to go here!!

You won't get a better eye exam and prescription anywhere. Dr.Adams is the best- His office staff…read moreif friendly and helpful. Covid precautions followed. He does a very thorough exam , and my glasses are always spot-on. Would give 10 stars if I could

friendly people my glasses look great and it was very helpful with insurance and picking out my…read moreglasses

So, over a year ago (sometime in March 2021), I had my last eye appointment…read more "Stephanie" with their front office just called me to say I missed the appointment I made a year ago for today at 1:40pm, and they would have to bill me a $25 "No Show" fee. She went on to say that they called me three days ago (when, on Sunday, or Saturday? Either day, we all know it wasn't 3 days ago...just try getting your eye doctor on the phone on a weekend), but she went on to say my phone number was no good....so, I'll just have to pay the $25 AND if I'd like, I can call back tomorrow if I want to reschedule a visit (but I have to pay the fee first). Says it is "their policy" to bill all patients who don't show up for appointments a "no show" fee. Well, go ahead and bill me...you didn't have any trouble reaching me to tell me I missed the appointment and I owe you $25. When I told I would not pay it, she says - "well I'll have to turn you over to my Practice Manager". Ooooh, that's scary. No matter what you do, I won't be paying you a "no show" fee...I could give a rip less whether it is your policy or not. Feel free to go jump in a lake Stephanie.

Great experience! The staff was attentive and kind. They worked together which made the…read moreappointment go smoothly and quickly. The nice lady who works with glasses fitting and filing insurance was a hoot. She was funny and folksy but she knew her stuff and showed me several options that worked with my insurance and my budget.

Was there any type of warranty or smaller service repair fees I can pay if my glasses need fixing?…read moreIt looks as if its just fallen out the plastic because the lil screw was stripped or something.. And now I have no way to get in contact with y'all??

Best optical place that our family has found. Great selection of frames. Our glasses were perfect…read morefor our vision needs. The staff is very friendly and top notch professional. The pricing is better than most shops. Overall, this is our choice, great place. Thank you