This is not fancy. Repeat, this is not fancy. I don't care about designer frames. If I was wearing…read moremy glasses every day I'm sure I would. I wear contact lenses ALL THE TIME, my glasses are probably on my face for 30 days out of the year (even then, I think that's being generous). I price for the cool clear frames I have my eye on in Pearle Vision and it was almost $1000. And, that includes the free additional frames. Oooft. Then I looked online and it was only $95 for the style of frames I like! I almost bought them online, but my husband told me to take a peak in the Vision Centre because they have the exact style I like for $75. It's inside the Walmart, I notice the store when I'm buying groceries at the Walmart check out, it's usually very quiet, not today! The clientele is older, and the sheer amount of frames is not as big as other places. I knew what I was after and I think that made a difference. Despite that Barb, picked a few frames for me to try and we had fun because I tried all the silly ones on (that I assume the older crowd are not into). I ended up finding a second pair included the two for $170 deal they had running. I got one pair of specs and one pair of prescription sunglasses. It was more than half the Pearle Vision quote. If you don't give a shit about the designer, I'd recommend checking in here. Like I said, the selection isn't huge so having an idea of the shape and style you like before hand is a must as they might not have what you are after. For the price and service... can't fault it. Cheers Barb!

I had RLE surgery and Dr. Dorey was fantastic! The optometrist looked at me following the surgery…read moreand said the lenses were bang on! Perfectly placed! The road to recovery is excellent being able to read the fine print on my cell phone after 48 hours. The quality of vision is excellent! Goodbye glasses since the second grade! The whole faculty was good at answering questions and made me feel absolutely comfortable. Thanks for that!

I was asked (in person) and called (afterward) several times to update my review, so here is it:…read more If you're thinking about using LASIK MD - I would ask to speak directly with the downtown location. DO NOT waste your time speaking to the individuals working in the 'call centers' (they are ones who call with vision questions and verify your appointment). As soon as I posted my original review: "Untrained staff who are unable to answer basic questions or provide solutions. Super disappointing since I had heard good things before experiencing their non-existence customer service first hand." I had a phone call within 3 hours, where I had been waiting 4 days for an answer to a simple question. I ended up visiting LASIK MD in City Centre on December 3rd, 2019. I personally dealt with Lindsey, Jesse, Victoria & Phyllis, all of which were friendly, helped explained the process and were educated to answer the questions I had. I do feel the communication is a bit slow and believe the only reason I received a call back was because of the 1-Star negative review but I will be following through with the surgery in 2020 and will update my review at that time when I've used their services.

Calgary Trail Vision Centre has the best optometrist ever! Dr. Mimouni has years of education,…read moreamazing knowledge, eye machines I have never seen or been tested on and his care and concern about his patient's eye issues is top notch!!! I was extremely pleased with the Dry Eye Clinic, within the eye clinic. I will be forever grateful for Dr. Mimouni's knowledge, kindness, concern and his love for helping his patients. The other staff in his clinic are very kind and helpful. I would recommend this clinic to anyone!!!! Thank you!!!!!

Amazing staff and vision centre! Love going to them for all my exams, contacts and glasses. Highly…read morerecommend them to everyone!

Excellent service! Very friendly, helpful staff and good quality glasses for a very reasonable…read moreprice. Thank you Dr. Torbeih!

I've been a patient at castle downs for many years now. They've always treated me really good,…read morelistened to my concerns & got me in as soon as I needed to be seen. There prices are decent and the girls working there are knowledgeable , they always give me there honest opinion while choosing glasses. I like the fact that they have different promotions that I can choose from and nice brand named frames. I highly recommend them to everyone!!!!!!

Dr. Riep has served my family for many years. Its a pleasure to go for our eye exams there...he…read morealways is professional, and makes you feel glad you went by his friendly and courteous manner.

Long story short, the doctor there gave me a prescription that was .5 and .75 over what I needed…read more The year after, he increased it by another .25 for each eyes. I was wondering why I was getting headaches with my new glasses. Not until 2 years later I found from another Optometrist that my prescription never changed (I was over 30 years old, he said it shouldn't change much). Basically the optometrist (Dr. Riep) at Londonderry Eye Care gave me the wrong prescription. I call the office to see if I can get some subsidy for my glasses with the wrong prescriptions, they simply brushed me off (didn't seem to care at all). I took the time to write this so that no one else would go through the same bad experience from this terrible doctor and location.

DO NOT GO HERE! DO NOT TAKE YOUR CHILDREN HERE! Where do I begin. Absolutely horrible experience…read moremore than once and I've finally had it. I've been going to Optiks for 15+ years to see the optometrist and purchase glasses. One stop shop so it was perfect and I don't recall having any issues but it only took one appalling incident to change that forever. Here's what happened; I took my son to see Dr. Nimrit K. Nijjar at this location for his annual check up and she gave us a "corrective" prescription. Immediately the glasses irritated his eyes, I gave it 2 weeks to adjust and still his eyes were severely irritated and swollen from rubbing. I took my son in to have the prescription re-checked. Dr. Nimrit K. Nijjar said it was fine. He wore his glasses for another week and still nothing was better. I then took him elsewhere for a second opinion. I was horrified to learn that my son did not need corrective lenses and that his very minor issues will adjust on its own and in a few years it would have corrected itself. What upset me the most was to learn he now has a scar on his eye from the rubbing caused by weeks of irritation. During the month this was all happening, I was due for my exam with Dr. Nimrit K. Nijjar as well and this time it was suggested that I get bifocals, so that I could see my work computer clearer, however I have issues seeing far away, not close up which is what bifocals are for. I was a bit confused. I also started having issues and irritation with my vision and so I then went for a second opinion and lone behold, I again was given a bogus prescription and I did not even need bifocals. As many people know, bifocal lenses are very expensive. I was livid. I contacted Optiks to tell them the situation so they could rectify the problem and when I could drop the glasses off for them to adjust. I also asked for the blue tint to be removed while they're at it because it made my skin look horribly orange. The woman scoffed at me, told me that I would have to pay for new lenses and restocking fees, but they weren't willing to do so until I paid a $50 charge that was on my account for removing the blue tint on one of the two new pairs week or so prior (I couldn't afford to do both new pairs at once). Basically, they wanted me to pay for their screw up, and the woman I spoke to had a nasty entitled ignorant attitude. When I spoke to the manager, she told me that it was pretty much my fault and was unwilling to help me unless I pay for all the corrections even if I don't agree with the Dr's prescription. I couldn't believe that I paid over $1,000 just on my glasses and I couldn't even use them. I felt so helpless and frustrated that I couldn't help but cry. As a last ditch effort, I called the Sherwood park Optiks, explained my situation, and if there is any way they could help me or be the mediator in the situation. They were equally horrified by my experience and they (Chantal & Jeanette) was all over it. They asked me to come in and they were able send my glasses in to be fixed on a rush basis free of charge. They also gave me a very thoughtful gift because a grandparent had passed shortly before I went in. The Sherwood park location bent over backwards to fix the issues that WERE NOT THEIRS TO FIX! Chantal and Jeanette are absolutely amazing people and amazing professionals. I will not be going anywhere but the Sherwood park location going forward. Another positive note to add, my son recently went for a check up and he now has 20/20 as the second doctor guessed. Unfortunately, the scar will always be there and I am in the process of obtaining a medical opinion on the prognosis of the scar, if it will get worse, if he will need specialty lenses if he one day needs glasses, corrective surgery, etc. DO NOT GO HERE! You will pay one way or the other and treated like absolute garbage once they have your money.

I first visited this place a year ago for glasses and contacts. The idea of the two for one brought…read moreme in. That deal isn't all that it's cracked up to be. I walked out paying $1,100 and all I had was one pair of glasses and 6 months' worth of contacts. Now keep in mind that my prescription is a bit strong so I'm extremely choosy when it comes to the frame I want. Lightweight and stylish is very important to me. I'm willing to pay extra for glasses that are not only comfortable but look great. I will say that the selection in the store is impressive but the customer service from the very first visit was not where it should be. I asked about contact lenses and was told that they would not use my prescription, forced me to use their optometrist. This has already rubbed me the wrong way. I had already ordered the glasses and paid for them so I'm stuck now, I need contacts for work so here we are forced to pay the $50 to spend 10 minutes with the optometrist knowing what I already knew. Order placed for glasses and contacts so now cue the disorganization. I get a call roughly a week later that my glasses have arrived, thinking that the order I complete I stop in to pick my stuff up. When they said glasses they meant only glasses! It sucks because it is way out of my way to visit this store. Now that means another trip will be required, not that it matters though because I wasn't wearing the new glasses without my contacts anyway because this prescription is slightly different from before and I'm not willing to mix and match different prescriptions. A week after the call for my glasses the contacts arrive. Finally, the order is complete. I left knowing that I overpaid heavily for what I received. Fast forward to 3 weeks ago (a year later) when I need to reorder contact lenses, I ordered online thinking it would be easier. 3 weeks go by as not a response! Poor poor service in my books. I then received a call today saying that if I need contacts I'll have to come in for an eye exam! This is completely new to me and I've worn contacts for years and years! Talk about a money grab! The girl on the phone was rude as well. So from now on, I'll order my contacts from clearly.ca 6 months worth for $139. Sorry Optiks but you can take your 2 for 1 and shove it where the sun doesn't shine! You've lost me, I'll never return and never ever recommend!

In a world that is becoming dominated by big business and corporations, it's refreshing that this…read moresmall, locally owned pharmacy still exists and runs the type of business they do. What makes this pharmacy different? Well, first, they do prescription counseling. Sure every pharmacist tells you about the drugs and goes over how and when you are to take it. But at Glengarry, they take you into a private counseling room and go over the medications, allowing you to ask questions without others in line behind you overhearing your private medical information. They also will give demonstrations and instructions for mixing medications or administering injections, if necessary. Secondly, they offer free delivery within Edmonton! Either to home or work, they'll deliver it. Seriously, who else does that? Finally, they remember their customers and really seem to care. They empathize with illness and celebrate with recovery. Glengarry is a bit of a ways up there, in Castledowns. So it's not exactly a neighbourhood pharmacy for me. But with free delivery, it has become my pharmacy of choice.

no complaints. Eye doctor was thorough. I did my contact…read morelens training here, and they were patient and helpful. Store is bright, and customer service is kind and pleasant.

Love these guys. Customer first mentality. They want you longterm. They have cared for my kids for…read morenearly 10 yrs. Won't go anywhere else for Eyewear. Great warranty service with a smile and staff that go the extra mile. Had one staff go hunting for a pr of glasses to make my son happy with the style (similar to another brand) but the brand I wanted for him ( really like one brand for him as they are durable) even though they didn't carry in store the "right" pair. That made both of us happy. Who else does that?!?!?