Definitely 5 stars. A small shop with a large selection of high quality frames. This is not Warby…read moreParker fast food glasses, nor does it pretend to be. Professional friendly staff. Before the optician knew that I had planned on buying a new pair of glasses, he fixed my illl fitting glasses from another store for free! Very impressed with this shop.

Couldn't be happier that I stopped in here. A very unassuming storefront housing an incredible…read moreselection of very chic glasses and great lenses. Liselle is amazing and was so good at suggesting frames that matched exactly what we were looking for! All the great styles without the snob of SoHo salespeople! I definitely recommend this place and will be a repeat customer.

Warby is located right in the terminal close to the entrance/ exit. It's near the subway as well…read more The service at this store is a hit or miss. But I went there for their glasses as they have many different styles and the price point is great too. I went a few times and the service was good, but it could've been better.

Now that I had cataract surgery, I no longer need prescription glasses but was told to get a pair…read moreof sunglasses. These had to be UV and polarized. My ophthalmologist naturally wanted me to buy a good pair and suggested Purdy's on Madison Avenue. Knowing how expensive this store was considering they can make a pair in one day I decided to see other places. Sunglass Hut's prices started at $175. Then Laura insisted I go to Saks Off Fifth where I nearly fainted when the salesperson said that sunglasses started at $250. Warby Parker to the rescue. Located inside Grand Central Station, this store is conveniently located as one comes up on the escalator. Carla, a salesperson, helped check which pairs were polarized as many were not. Finally I found one named Sydney Brioche Tortoise with tortoise shell frames which looked attractive. Solomon tightened it for me. The return policy is thirty days with a full refund. This store is bright and all the offerings are nicely displayed.

She is so meticulous. I tried to find someone close to my home for 3 years but just had to return.read more

Very fortunate to have found Dr. Connie Dong. Evidently knowledgeable, skilled, and kind. Takes her…read moretime to do things properly. I'm one of those "I don't usually write reviews, but..." but this is one of the top optometrists in NY. She's earned her 5 stars.

The selection of frames is only surpassed by the customer service. This business cares for…read morecustomers

Lovely store and lovely staff! They're always helpful whenever I need either my glasses or…read moresunglasses adjusted.

Experience at the MADISON location was 1000 stars. The service and genuine care for making sure you…read moreget the Best glasses possible no matter what. No exaggeration. Incredible. Now I understand how this family business has stayed around for generations.

I purchased eyeglass frames and lenses from this business back in 2018. I don't wear glasses very…read moreoften, and my prescription has remained relatively stable over the years, so I never had reason to question the lenses. At my recent annual eye exam, I had the 2018 glasses checked because I was considering updating them, and I was surprised to learn that both lenses in those glasses have the exact same prescription. The issue is that my eyes have not had the same prescription since I was a child, so there is no reason these lenses should have matched. Unfortunately, it appears the glasses were made incorrectly from the beginning. I understand some responsibility falls on me for not having the glasses checked sooner since I rarely wear them, but I'm still very disappointed that I paid for lenses that were not made accurately in the first place. I would have expected better quality control and attention to detail from an eyewear business.

their patience and attention to detail. take their time. informs oneof what their doing and whyread more

Poor trained staff. dont respect customers time. make up random policies on the fly instead of…read moretaking responsibility for their mistakes

Terrible. A piece of my Miu Miu sunglasses that I have literally worn 10 times max detached from…read morethe frame and due to improper sealing between the frame and the lense I kept getting sand stuck. I went in to the store, associate informed me manager wasn't in but would be in touch with me. Never heard back. Had to contact the Miu Miu online service who then pointed me to Luxottica. I sent in my photos went through the whole form and was informed there was no "defective material or workmanship" and emailed an invoice for the repair costs which were $165.... What a joke.

Purchased Raybans in December 2015. Frames cracked on their own - I am 100 percent sure that this…read moreWAS a manufacturer defect as the glasses were rarely warn (they were a spare and kept in a hard case) and never dropped. Luxottica denies any defect (based on photographs I uploaded on their website) - Their solution: I can purchase a replacement at almost the same price I originally paid for the frames. Lesson learned - don't pay a premium for a crappy product. The name Rayban doesn't mean it's any better than buying frames at a discount store.

Ray adjusted my glasses for FREE, right at the end of the day when they were about to close. Gave…read moreme some great advice about yellow tinted lenses, and we chatted about heat expanding the plastic of glasses sets, which I had no idea about. Super helpful, knowledgeable, and kind. Thanks Ray!!

Simply avoid them!!!…read more They are 3X more expensive than online solutions and not accountable for their product quality. They do an excellent job though in upselling things that you do not need at all. Just do your self a favor and avoid them at any cost.

to be honest i went to eastside opt. because they were near my office, but to be honest again i am…read moreglad i did as i got a great eye exam and from front desk to eye doctor my visit was smooth sailing .the whole process is fairly quick from filling out my info to the actual exam which took less then 20 minutes with the latest state of the art eye vision equipment. i recommend you make your appointment over the phone as i prefer to speak to a real person so i can ask questions about my insurance coverage and what will cost what. i made it clear i wanted my prescription when the exam was over and i was not talked into purchasing eyeglasses at all which i appreciated. i would recommend east side opt. and would not hesitate to come back for my next yearly exam. 4 5 stars on my yelp meter.

So bad I almost walked out in the middle of the exam…read more.. My first visit years ago was great. Maybe it's because I went at lunch and he took his time. I stopped in at 5PM today and it became apparent that the doctor wanted to rush out. He started with a rude comment to the assistant about adjusting the chin strap better however her position was more comfortable. Then he was rude and condescending when I wasn't able to read the letters because they looked like blobs. Isn't that why I'm getting an exam in the first place?! I was mockingly told to guess even though I said I couldn't distinguish any features. Then he says my answers aren't making sense because they aren't consistent. Why would they be consistent if I can't see anything?! At this point I'm annoyed and want to walk out but I hope the end is near. The worst came next when he physically man handled my face and eyes to put in eye drops and test my pressures. I asked for him to wait a second but he refused, pulled my face to the machine and snatched my eye lids open as though I was a rag doll. In between tearing from the drops I was crying from his unprofessional behavior. I was in shock. I felt violated. After the appointment be barely said goodbye as he brought me to pay and then ran out of the store.

There was no lag in their services which I hate. Speedy service and no gimmicks or hidden fees…read more Simple and clean. The young Korean American couple there were very professional and answered all my questions.

Dr. Jenny Lee is a sweetheart who knows her stuff and is happy to explain what's going on with your…read moreeyes. The staff are friendly, and I had a great experience. I'll be back again for my check-up next year.