My name is Jack and my frames broke while we were vacationing at our OC residence. The staff was…read morevery helpful and friendly.They were able to offer a selection of frames, that with some shaving of my current lenses, were able to make them fit! I was in and out in about 20 minutes with a smile on my face. I highly recommend this fine establishmen.

FANTASTIC staff!! Friendly and very helpful. Our son's glasses belong to the sea now, but these…read morepeople came through to save the remaining days of our vacation. The longest part of the process was getting our company in NY to give our son's prescription to us (suggestion: get and make copies of everyone's prescription and carry it with you when on vacation, just in case.) Once they got the script, it was about 15 minutes and done. Our son could see again, and we didn't have to worry that he would miss out on anything. When somebody says "we got you" and they actually got you, it's an amazing feeling. And we left there feeling very good. The prices are good. The selection is good. The service is the best. If you go in, be nice and say hi to Bane also.

I had a scheduled ninety-minute appointment with Dr Yonkers and staff to discuss cataract surgery…read more They performed various tests on my eyes. They showed me a video that clearly explained the procedure. They were so thorough. Dr. Yonker explained every step of the procedure and answered all my questions. His staff is awesome. They are so professional and were so happy to help me. A special shout out to Kiara who worked with me. She is great!! The office is so organized. They have scheduled my next appointments and explained what to expect in each. They have excellent communication skills with their patients. I feel I am in very capable hands!! Thank you.

I recently had cataract surgery at Chesapeake Eye Center. Dr. Jason Williams is my…read moreophthalmologist. The surgery went beautifully. Dr. Williams and the entire staff was wonderful in guiding me thru the choices I had and the care every step of the way. The procedure was so streamline. I no longer need my glasses after 50 years of being nearsighted. This has been a life changing procedure. Thank you CEC.

Ulta is my go to for anything beauty related. This particular location which has sample parking and…read morestaff available to help you is in my top favorite alters on the East Coast.

As someone who worked in retail for nearly a decade, customer service is important to me. I was…read moretraveling to ocean city and needed a hair care product and decided to venture to ulta Beauty nearby. I walked in the door and was greeted by a young sales associate who asked me if they could help me find anything. I pulled up a picture of exactly what I was looking for and I had already done my due diligence and researched that ulta did in fact carry the product. He looks for a second and assured me that this location does not carry the brand design essentials at all. I almost walked out but decided to look around myself since I did go out of my way and I really needed this product or something similar. I walk to the back and find hair care products that look like they cater to black women and amazingly there is an entire section of Design Essentials. I quickly locate the product I needed and headed to check out. After arriving at the checkout I am instructed to put in my phone number. I inform the young lady I have never purchased anything from Ulta and did not have a rewards membership. She asked if I would like to sign up and I declined. She then informed me that I could not make any returns without being a rewards member. Overall I was more annoyed with the policy and the lack of knowledge of the sales associate. I'd rather someone admit they don't know or ask for help than just confidently tell me their store doesn't carry the very product I found a whole display of.

The word that comes to mind for our experience with this company is "FABULOUS!"…read moreGreg stopped over at our new place and helped us figure out what was best for our needs. Cassandra from the office kept us informed (and what a sweet person to talk to) Then Scott and Jason did the installation. Everything from beginning to end was perfect. Now we have some awesome tvs, great sound and easy access to apps... We give them our highest recommendation!!

This company has been a real pleasure to work with. They refitted our badly malfunctioning…read morewhole-house audio sound system with Sonos, which we've found to be super easy-to-use. The technicians have always been extremely prompt, responsive and professional. They have explained everything really clearly. We were also very pleased with the fee for their excellent service. We couldn't be happier.

Nice store- great variety of outdoor needs. We got wood and a bucket for our beach fire pit. Staff…read morewas friendly and the store was clean and organized.

A big shoutout to Dan at Ace/Ocean City for the remarkable work he did on several old window…read morescreens. He rebuilt the frames and they fit perfectly. I have several more screens to be rebuilt and Dan is the Man.

Do Not Purchase Fine Jewelry Here - Serious Quality Issues & No Accountability…read more My family has been loyal customers of Park Place Jewelers for over 10 years, which makes this experience even more disappointing. My fiancé purchased my custom engagement ring here and proposed while we were overseas in Portugal. The very next day, I noticed the diamond was visibly loose and wiggling. Since this was my first diamond ring, I didn't fully understand how serious that was at the time and continued wearing it for the rest of the trip--but I was stressed about it the entire time. When I returned to the U.S., I had a local jeweler in PA inspect it. They showed me close-up images confirming the prongs were barely holding the diamond in place and told me the diamond could have fallen out at any moment. I later brought the ring back to Park Place Jewelers in Maryland, and they "fixed" it by re-tightening the prongs. It felt secure in-store, so I trusted it was resolved. However, just hours later--while driving back home to Pennsylvania--the diamond was loose again. During this process, they repeatedly implied the issue may have been caused by me snagging the ring on something. However, my local jeweler confirmed the entire setting was improperly built and not fitted to the actual shape of the diamond--meaning this was a workmanship issue, not wear and tear. The close-up photos clearly show visible gaps between multiple prongs and the diamond at several corners, indicating the stone was never properly secured. I then sought another opinion locally and was told the entire setting needed to be replaced, costing around $1,000. I gave Park Place Jewelers the opportunity to make this right, either through partial reimbursement or covering the repair locally, but they refused and insisted I send the ring back to their manufacturer. At this point, I had completely lost trust. This should have been done correctly the first time--especially for a custom engagement ring costing thousands. They had two chances to fix it, and both failed. We ultimately had to spend an additional $1,000 out of pocket to properly fix the ring elsewhere. This was supposed to be a meaningful and exciting purchase, and instead it turned into a stressful and frustrating experience that is still upsetting to think about. I would strongly caution anyone considering purchasing fine jewelry from Park Place Jewelers. Trust and quality are critical for something as important as an engagement ring, and unfortunately, this experience fell far short. My family and I will not be returning.

Absolutely incredible customer service. Went above and beyond to secure an undamaged watch that…read morewas incredibly difficult for me to find. The communication was stellar and the watch arrived in perfect condition! Thank you so much for your help!

It is like a recurring nightmare with this one. It turns out our friends at this location neglected…read moreto mark that we never took the phones and left them when we refused to accept the $85 higher than originally quoted monthly fee. This is after being trapped in the store over 4 hours with phones we didn't want because if we left we would be charged for them. Well no big deal except fast forward a month later and an email from AT&T that I was being sent to COLLECTIONS for not paying for two phones ($1600) despite multiple attempts requesting payment. Not ONE request was received and I was yet again forced to spend the majority of my Monday chasing down someone who cared and had any knowledge of what they were doing to contact this location and have them confirm that we never left the store with their phones. I finally received some help after three calls and two transfers all of which requiring me to explain the situation and reset a "pin" number that I didn't have since I am not a member of AT&T. It is shocking that this location and company are allowed to do this to people. How many mistakes can you possibly make with one scenario and worse off how many times can you force the customer to fix it and clean up the mess. I have zero confidence in anything at AT&T and am desperately hoping the promise I was given that this was addressed today is accurate. I did speak to Chris (I've seen mentioned in other reviews) who did show some compassion and seemed to actually care and who provided some reassurance but still don't know what to expect or believe at this point. I wanted to chalk this up to a mistake but it seems no matter who I go to or what I do this company finds a way to make it the most miserable experience possible. I wanted to share because I have to hope someone reading this will choose a different route and avoid dealing with anything remotely close to what me and my family have experienced. So thankful to be back with Verizon and hoping to never have to work with AT&T ever again.

Worst experience I have ever had with a wireless carrier service. They tell you one price on their…read moreonline "chat" service to get you in the door, and then are dishonest to the end without fully telling you what your monthly payments will be. Then, when you call their "retention" department while still in their store, you get put on hold for an hour and then hung up on... They do not care about their customers or honor their word. I was hoping my experience with Valerie would be different but unfortunately it wasn't. Left after being there for hours trying to resolve the issue and ended up back with Verizon. Stay away folks.

I was on the hunt for new sunglasses as mine were on the fritz…read more When I walked in I was greeted and helped tremendously. They gave me space when needed but were always there to answer questions. I almost bought a pair, but opted out since it was my store I stopped at. But what impressed me was the customer service. I witnessed a few other customers come in and need help with frames they had purchased. They needed adjustments or a replacement. The employees were knowledgeable on how to make an adjustment, and make a replacement. They even had great tips on how to car for your sunglasses. This was my first trip to a sunglass hut and it is not my last.

The outlets have some nice stores. If you check the website, there is usually an instant coupon…read more The outlet mall and each store have shopper savings. Sign up for a free account. The sunglasses options are nice.