I fixed all of my old sunglasses. Great and fast service! the price was good and the communication…read morewas good, I highly recommend

This is such a fantastic glasses shop! I love the high-quality selection they carry. They helped me…read morefix a pair of sunglasses that were completely out of whack, from hinges down to the nosepiece details. Thank you for your patience and help, Javier. I'm so glad I found this wonderful business!

Always attentive. They do an outstanding job to meet your eye-health needs. The staff is extremely…read morehelpful and friendly, and they always follow safety protocols and procedures. Highly recommend.

Terrible service, terrible product. I'm not going back there for anything. I had an eye exam and…read morethe prescription they gave me was not suitable for glasses.They made some adjustments and it came out worse. And I had to wait two months to have an appointment because I had to see the same optometrist who had seen me before. I was never happy with glasses.After 6 months the lenses of the glasses started to crack. During the waiting time, I lost my glasses. When they called me, two weeks later, they wanted $150.00 for not having the frame.Paying for a product that wasn't good from the start, no way. I'm just saying that I won't go back there.

I like to start off by saying after seeing 3 different doctors (ophthalmologists), 2 at Envision…read moreand 1 at Southwest Eye Institute my prescription was wrong. The second doctor even yelled at me in the exam room telling me he is not interested in what I had to say while I tried to explain why I am there. The doctor at Southwest dismissed me saying I was seeing streaks on their lens machine and that it was as good as it was going to get with my prescription. For two years I struggled with my prescription making it hard to see. I remembered I went to see an optometrist back at El Paso Eyeworks located on Gateway w. I recalled I saw clearly after my exam, so I reached out to her. I saw the optometrist (Dr. Syndy Maynard) this past Saturday, and she listened to my concerns. Turns out, 3 doctors (ophthalmologist, all male), could not figure out that I now needed bifocals. I told these 3 ophthalmologists the exact same thing I told this optometrist. That was the change in my vision. I never had to wear bifocals before. These previous doctors could not figure out or care to figure out that hey, maybe we should take her seriously and investigate just a little further. Two years I was struggling to see! One doctor listened, cared and helped make the correct diagnosis. I am forever grateful for Dr. Maynard and strongly recommend her!

Dr. Gabriel Martinez is a fabulous doctor! Not only is the establishment conveniently located but…read morethe staff are exceptionally inviting and kind to their guests. Their hospitable efforts made the entire process feel comfortable and easy while their attention to detail and dedication in sanitation furthered my experience as being a safe one during this troubling time with Covid. I would highly recommend anyone to this business any day! Thank you Dr. Martinez and everyone there at El Paso Eyeworks!!

I had to reschedule. They rescheduled me right away. I was an hour early to the appointment…read morebecause I was done early with my previous appointment and they made an effort to fit me in. Everyone was super nice and professional. The doctor was amazing. He took the time to listen to my concerns and answered all my questions. Great doctor! I had the opportunity to go to another pricier business on the Westside, but this place beats any other place hands down. They have great in house plans that cover everything you need. so glad I decided to come here!

The staff, in general, was quite professional, courteous and friendly, and the Dr. was polite and…read morethorough. The selection of frames was quite large, with a surprising amount of the lower priced options. Glasses came a day early and the adjustment was quick and properly done. Definitely recommend!