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    Eyemart Express

    3.7 (3 reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Eyemart Express

    Eyewear fitting

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    3 years ago

    Great service. Very fast with reasonable prices on all glasses. The lady helping us was very

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    6 years ago

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    LensCrafters

    LensCrafters

    2.0(8 reviews)
    0.4 mi
    $$$

    I came in to get my glasses adjusted again sinve they didn't fix it right the first time and while…read moreshe was working on my frames, she cracked the arm. Her reaction was like this happens all the time and she got up to look for glue. I told her I was upset about that and she immediately said she's not held liable if she broke my frames. She went to look for another frame and said I would have to pay for it. She didn't do it correctly in the first place. She was supposed to fix the left side and she didn't run it through the machine that heats up the frames to make them pliable. I'm not happy. We called customer care and reported the store. The lady on the phone said she's not aware of any policy where if they break your frames, you have to pay. I should have stayed with Texas State Optical.

    Shopping for new frames is exhausting, the sales lady assisted me. She reassured me about them,…read morecalling them blue, and they were blue until put onto the face, then they were black. I was exhausted and didnt notice they were also shaped almost like cat-eye look. I mentioned the fit across the nose, but was assured it was fine. Ready to leave, I bought into the frames. She did a wonderful job assisting with the lens. I had some questions about the glasses when I picked them up, they felt like they just were not fitting correctly. They felt crooked. I wasn't sure about the frames either, they definitely looked black, not blue when I put them on.She suggested" take them home and try it for a week or two, bring them back if you can't adjust to them. a week later I brought them in, and showed the sales lady how the frames were crooked, they rocked on the table, and that I had kept pushing down on one side all week to straighten them on my face. Then the MANAGER came over and sat down and drilled me with questions, one after the other, even talking down to me saying, well didn't you pick them out? So you dont like the color? Is it the style, or the fit, which is it? She asked each question more than once. I finally asked her why she was drilling me with questions. I dont like anything about them, the color, the fit or the style. She said dont holler at me, I didn't think that I was, but I was getting really upset when she kept asking me one question after the other rudely as if she was drilling me to make me keep them. She said well if it is the fit we can fix it and just exchange the lens, I said no it is also the color and style. She wasnt listening because she kept asking me did you pick them out? Finally, I told her, I dont want them, I dont like them, and got up and went and looked at the frames, I was so upset by then and wanted to leave, so I found a pair as fast as I could, paid the price difference and apologized to her if she thought I was hollering at her,(because I didn't think that I was,, I probably was just getting louder under the stress of being drilled on something I thought was a company policy) she then told me that if I didn't like this new pair that I would have to pay full price to exchange them like this is something that I was going to do over,, or wanted to happen! I needed the new glasses badly. I will probably not go back there. The experience was horrible.

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    Texas State Optical

    Texas State Optical

    5.0(2 reviews)
    4.1 mi

    Brought my significant other here for his exam and it is GORGEOUS in here. I wish I had taken…read morepictures. It is so clean, organized, and welcoming. So happy for their success and moving to a new location. It has easy parking and is in a convenient location. I recommend any of the Optometrists here, but I have always gone to Dr. Patel! He is thorough, straightforward, and is family-oriented. The staff is always friendly and is there to help you out! Make sure to call early to set appointments because they do book quickly during certain times of the year for school. They are organized and never make me feel rushed. If you have not heard already, they always have the best gumbo at the Girls Haven Gumbo Festival. They are so giving to the community on top of the consistent services they already provide! I have gone to other places with me moving and have not been as comfortable as I have been here. They are worth the distance and worth bringing your family to get taken care of!

    My appt was at 1 PM and I was seen promptly by staff. I love how friendly and fast the staff take…read morecare of me and my appointment. Its is nice that I am recognized and treated as a friend rather than a number on the schedule. The office area is very tidy and everything seems well kept. I noticed the office was chilly and before I could say anything the staff commented on it and adjusted the temp. Every single staff I encountered was smiling and friendly. This is why I keep coming back year after year. A+ service & A+ atmosphere

    Eyemart Express - opticians - Updated May 2026

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