I came in to get my glasses adjusted again sinve they didn't fix it right the first time and while…read moreshe was working on my frames, she cracked the arm. Her reaction was like this happens all the time and she got up to look for glue. I told her I was upset about that and she immediately said she's not held liable if she broke my frames. She went to look for another frame and said I would have to pay for it. She didn't do it correctly in the first place. She was supposed to fix the left side and she didn't run it through the machine that heats up the frames to make them pliable. I'm not happy. We called customer care and reported the store. The lady on the phone said she's not aware of any policy where if they break your frames, you have to pay. I should have stayed with Texas State Optical.

Shopping for new frames is exhausting, the sales lady assisted me. She reassured me about them,…read morecalling them blue, and they were blue until put onto the face, then they were black. I was exhausted and didnt notice they were also shaped almost like cat-eye look. I mentioned the fit across the nose, but was assured it was fine. Ready to leave, I bought into the frames. She did a wonderful job assisting with the lens. I had some questions about the glasses when I picked them up, they felt like they just were not fitting correctly. They felt crooked. I wasn't sure about the frames either, they definitely looked black, not blue when I put them on.She suggested" take them home and try it for a week or two, bring them back if you can't adjust to them. a week later I brought them in, and showed the sales lady how the frames were crooked, they rocked on the table, and that I had kept pushing down on one side all week to straighten them on my face. Then the MANAGER came over and sat down and drilled me with questions, one after the other, even talking down to me saying, well didn't you pick them out? So you dont like the color? Is it the style, or the fit, which is it? She asked each question more than once. I finally asked her why she was drilling me with questions. I dont like anything about them, the color, the fit or the style. She said dont holler at me, I didn't think that I was, but I was getting really upset when she kept asking me one question after the other rudely as if she was drilling me to make me keep them. She said well if it is the fit we can fix it and just exchange the lens, I said no it is also the color and style. She wasnt listening because she kept asking me did you pick them out? Finally, I told her, I dont want them, I dont like them, and got up and went and looked at the frames, I was so upset by then and wanted to leave, so I found a pair as fast as I could, paid the price difference and apologized to her if she thought I was hollering at her,(because I didn't think that I was,, I probably was just getting louder under the stress of being drilled on something I thought was a company policy) she then told me that if I didn't like this new pair that I would have to pay full price to exchange them like this is something that I was going to do over,, or wanted to happen! I needed the new glasses badly. I will probably not go back there. The experience was horrible.

I highly recommend this place to purchase glasses. They are very helpful! They have a very large…read moreselection of frames. Something for everyone

Visited this location on a Saturday but forgot to bring my prescription with me. The staff held the…read morepair of glasses I wanted and, when I returned during the week, patiently waited for me to make sure that's really the pair I wanted (it wasn't!). In a matter of just a few minutes, Holly handled my insurance information, checked my pupils and the fit of the frames, and explained my options for lenses to me. On top of that, my new glasses were ready the same day. Fast, efficient, and friendly service. I'll be back when it's time to shop for new frames again!

So fast and friendly. And helpful. Will definitely be bringing my kids back to have their glasses…read morefitted here

I went to TSO on Dowlan Road in Beaumont, Texas. I was…read moregreeted with a fantastic smile, by Cole, and was immediately helped and has in the process of leaving for the day. He stayed and was most helpful. T SO has my heart. Thank you , John Alden Wright

Brought my significant other here for his exam and it is GORGEOUS in here. I wish I had taken…read morepictures. It is so clean, organized, and welcoming. So happy for their success and moving to a new location. It has easy parking and is in a convenient location. I recommend any of the Optometrists here, but I have always gone to Dr. Patel! He is thorough, straightforward, and is family-oriented. The staff is always friendly and is there to help you out! Make sure to call early to set appointments because they do book quickly during certain times of the year for school. They are organized and never make me feel rushed. If you have not heard already, they always have the best gumbo at the Girls Haven Gumbo Festival. They are so giving to the community on top of the consistent services they already provide! I have gone to other places with me moving and have not been as comfortable as I have been here. They are worth the distance and worth bringing your family to get taken care of!

My appt was at 1 PM and I was seen promptly by staff. I love how friendly and fast the staff take…read morecare of me and my appointment. Its is nice that I am recognized and treated as a friend rather than a number on the schedule. The office area is very tidy and everything seems well kept. I noticed the office was chilly and before I could say anything the staff commented on it and adjusted the temp. Every single staff I encountered was smiling and friendly. This is why I keep coming back year after year. A+ service & A+ atmosphere

I recommend this business because they make the glasses I need and when their ready the people…read moreworking their will let me know when my glasses are ready and I just come pick them up when

This is my go-to for affordable glasses. Even though I no longer live in the area I make it point…read moreto stop into Twenty Five Dollar Optical about once a year when visiting. I usually only wear contacts but want the option to sport a cute pair of glasses. The selection is good. The people working are nice. Glasses are usually ready in the same day. Highly recommend for affordable glasses!

So the staff was nice. The young Dr I saw came into the room and was very nice but didn't listen to…read morewhat I was telling him. I have had problems with my eyes for over 2 years due to an autoimmune disease. He just dismissed it and said that it's allergies and told me to get some drop over the counter that cost $25.99. I am now in the process of trying to go see a specialist in Houston because the Dr here don't seem to really want to listen to what I have to tell them. I have had so many test done on my eyes and asked him to get them from my other Dr in Las Vegas and he straightened out said no I don't need them it's just allergies. I left there broken hearted and with still infected eyes and when I told him I was out of the drops that normally help he just brushed it off. So my primary care Dr. Does listen and he sent a script in so I could get them. Maybe don't be so cocky and listen to your patients. Just take the time to act like you care.

Very professional and personal. The staff is efficient and knowledgeable. Dr. Talbot is awesome! I…read morehighly recommend this group!

Cataract surgery on both of my eyes by Dr Meaux went very well. He is and will be my eye doctor of…read morechoice.

Great staff and I highly recommend them. Had eye surgery and they were very responsive to my needs…read more They took time to answer any and all questions. The after treatments were very good and the staff took time to explain step by step of my recovery.