I absolutely love this office staff and each experience my 'Ohana and I have had with them! I am…read moresad we will be leaving a place such as this! The care here is real and personal! Quick, stress free and understanding flexible and can text for scheduling communication! I love the lobby such a beautiful way to bring nature inside to keep a custom personal touch while dividing the open space but keeping it open and the flow of patient care and the process of seeing the doctor and getting your glasses fitted is perfect! I enjoy the staff and atmosphere! I will miss this place!

Service was fine. Very high copays than other places, not sure what's going on. With same…read moreinsurance. Asked around to friends and family, similar experiences. ​

Disappointed in our glasses from Walmart. They are plastic…read moreglasses and they stretched them to put in the lenses and now they are to big and was told they cannot stretch them back. We had already paid for them so we were stuck with them. Was billed for another person with same name what a pain to clear up. They billing want power of attorney to talk to me about my husbands eye glass bill ( not his exam bill by the doctor ) due to Hippa laws yet this is not a medical bill. Employees are very nice and helpful as they can be but it's not enough if glasses don't fit and billing is screwed up. We will be going back to Costco

Thank you Erin for fixing my prescription sunglasses. I was there with my mom in law and by chance…read moreI asked if they could be fixed? She said no problem, and fixed them for me. Set them straight, like new again! 5 stars. I will be back when I need new glasses.

Only eyeglasses sold here. No optometry services. This is what I was told today when I called to…read moretry to book an exam.

Great service. I love the Japanese-looking frames. They always fix the screws that pop out for free.read more

Excellent optometrist with the absolute best support staff available. You want people who care? You…read moregot it. You want people who are down to earth, funny, and talk to you like normal people? You got that too. It's such a rare thing these days. My eyes have been under care here forever, and the office feels like 'home ' in a way. A solid five out of five.

From the owner: Optometrist offering complete eye care services.read more

I went to Hawaiian Eye many times, and I was always extremely pleased with their service and care…read moreand their friendly attitude and expertise. Their glasses were exellently prescribed, well-fitted and attractive. I would gladly go there again. One reviewer said they had a long wait time, but I never found that to be true. Their waiting room is comfortable and has many diversions, including TV and magazines of good quality. I really like Hawaiian Eye as a place to go for eye care.

The staff is always super friendly, explains things well. Everything is nice and clean, pleasing to…read morethe eye. However, ALWAYS expect to wait at least 1-2 hours minimum. It is a cattle drive with people lined up all over the room. Look elsewhere if your insurance is accepted at other places. The wait is awful!

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr

Dr. Ng repaired my husband's retina detachment. His follow up care was also thorough. His office…read morestaff and support staff are friendly, knowledgeable, and efficient.

My experience with Dr. Mitsui on 02/06/24 was excellent!…read more He's super cool, friendly and easy to talk to. He listens and is straight forward. Office is super clean! Office still does have a mask policy.

The Dr. Does a good job, limited frame options had me buying frames on line and bringing them in…read more The office continues to have a mask policy for customers but not office staff.

FPO and I were wandering around Prince Kuhio Plaza on a Tuesday morning. FPO was looking for new…read moreMaui Jim's. We went to the Sunglasses Hut. There were a few individuals and groups who came and went while we were there. Eunice helped us. She was very friendly and had great suggestions on selections, sales, and follow up care. Maui Jim's are always going to be pricey but Eunice's customer service was outstanding!

What great service!!! Stopped by on Father's Day for one glasses and walked out with 2. I showed…read morethe sales associate an old pair I wanted to get the bf and she was quick to find similar ones. She was in no way pushy just more informative and let me know I could get a 2nd pair for 50% off. I love deals especially when you get great service. The shop was very tidy and stocked well.

Been going to Dr. Griezel Rivera and Dr. Glenn Kunimura for over 50 years. The use of current…read moretechnical optical tools to diagnose my eyes coupled with kind caring service kept my eyes focused on healthy 20/20 vision. Congratulations on their office expansion to be completed in the next few months. I highly recommend Aloha Optometry for your eye care professionals.

I have had several issues come up with my glasses. I call and give them a week to call back and…read morethey don't. I have to keep calling and hope someone picks up the phone.

I'm shocked there are no other reviews for Dr. Fernandez, who's been my eye doctor since I moved to…read moreHilo in January 2022. She and her staff have always been great on the basics -- eye exams, new glasses and contacts, etc. -- but I recently had more challenging issue that she was able to figure out when no one else could: Around a year and a half ago, I started having discomfort verging on actual pain in my left eye, discomfort that got worse with my rigid gas permeable contacts in -- to the point where I couldn't keep the lenses in more than an hour, maybe 90 minutes on a good day, making them basically useless. I'll spare you the long odyssey of figuring out what was going on, but two ophthalmologists tried to diagnose and treat me over the course of about a year, trying all the obvious stuff (e.g. dry eye issues) and failing to come up with a solution. So I circled back to Dr. Fernandez in desperation. She spent a LONG time with me, looking at the eye, trying various things -- more time than either ophthalmologist did by far -- and finally she figured it out: I had a relatively rare condition involving deterioration of the nerve leading to my cornea (sorry, but I'm not going to attempt to spell the official name of it). The treatment involved a very expensive recombinant nerve growth factor -- the cost of which, happily, was covered by my insurance, otherwise it would have been a real hardship. It worked. My eyes are still getting used to me wearing contacts again, but yesterday I had them in for over 7 hours with no problems, and probably could have gone longer. Count me as one very happy patient.

She is the best ophthalmologist I have ever met. Very personable, and professional. I have known…read moreher for 20 years. She has always gone above and beyond what is needed to make the patient comfortable. She is very caring. Hi Caron Aloha Dan(diver)