Dr. Rowe is the best optometrist I have ever seen. Other optometrists have had a hard time getting…read moremy contacts prescription right. I have astigmatism and each eye has different needs. Every year when I get a new prescription, Dr. Rowe is willing to see me as many times as necessary until the prescription is right, and will order multiple sets of trial lenses, as needed. He is thorough with his exams and takes time to look back at my past prescriptions, notes, and eye measurements to ensure I have the best possible lenses. In the past, I have seen optometrists who become irritated with me because they cannot figure out why my vision is blurry after a 10 minute exam. Dr. Rowe has never been rude to me or irritated by my questions and sometimes multiple visits. The staff members are all courteous and kind too.

aloha, i would like to covey a heartfelt(Mahalos) to the…read morestaff (Linda, Dr. Rowe as well as the front desk ladies) for their great customer service. i was so pleased with their knowledge , professionalism and pleasant personality on how they greeted My husband and i .customer service is very rare to find because all the other places i have gone to, no one has that special customer service they have provided . i will definitely refer my friends and family to Linda, Dr. Rowe and the front desk ladies for their outstanding customer service. Aloha Belle

Dr. Meali'inani is an amazing wahine! She is very caring in keeping our maka healthy for good…read morevision. Front office girls get plenty Aloha! Always courteous and helpful with insurance coverage, slecting new glasses and scheduling appointments. Mahalo Eyeland Eayedoc!!

Aloha - I am a many year recipient of clinical services…read morefrom Eyeland Eyedocs. They coordinated critical information about my eye needs to Retina Institue of Hawaii, Hilo. The Retina Institute recognized high quality clinical diagnosis by Eyeland Eyedocs of previously unrecognized medical problem. Their clinical assessment & treatment was some of the best I have received. Additionally, their prescription lenses are above average quality and have fine tuned my corrective lenses for optimum vision. While they offer eyeglass frames & lenses, the costs are higher than large volume offices; although the lenses were notably better over time. Also, their ability to map progressive lenses were better than volume offices. However, they were accepting & supportive of selecting to have prescriptions filled elsewhere. I am grateful for their services.

Dr Ng is the best on the big island. Done 2 surgeries with him. Both went well. Beautiful office…read moreand very nice staff too.

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr

Great "bedside manner"! The doctor is so friendly and easy…read moreto talk to, the staff is friendly as well. Everyone treated us like old friends! Highly recommend!

I have been going to Dr. Shiro for decades. His nurses are friendly and professional. Dr. Shiro…read morelooks out for his patience.

I'm shocked there are no other reviews for Dr. Fernandez, who's been my eye doctor since I moved to…read moreHilo in January 2022. She and her staff have always been great on the basics -- eye exams, new glasses and contacts, etc. -- but I recently had more challenging issue that she was able to figure out when no one else could: Around a year and a half ago, I started having discomfort verging on actual pain in my left eye, discomfort that got worse with my rigid gas permeable contacts in -- to the point where I couldn't keep the lenses in more than an hour, maybe 90 minutes on a good day, making them basically useless. I'll spare you the long odyssey of figuring out what was going on, but two ophthalmologists tried to diagnose and treat me over the course of about a year, trying all the obvious stuff (e.g. dry eye issues) and failing to come up with a solution. So I circled back to Dr. Fernandez in desperation. She spent a LONG time with me, looking at the eye, trying various things -- more time than either ophthalmologist did by far -- and finally she figured it out: I had a relatively rare condition involving deterioration of the nerve leading to my cornea (sorry, but I'm not going to attempt to spell the official name of it). The treatment involved a very expensive recombinant nerve growth factor -- the cost of which, happily, was covered by my insurance, otherwise it would have been a real hardship. It worked. My eyes are still getting used to me wearing contacts again, but yesterday I had them in for over 7 hours with no problems, and probably could have gone longer. Count me as one very happy patient.

She is the best ophthalmologist I have ever met. Very personable, and professional. I have known…read moreher for 20 years. She has always gone above and beyond what is needed to make the patient comfortable. She is very caring. Hi Caron Aloha Dan(diver)

I have seen this eye doctor for the past 11 years and have been very satisfied. I have found him…read moreto be kind and engaging, helpful as well. I will continue to see Ddr. Mitsui as long as I am able.

Dr. Mitsui comes across nice but really isn't. His staff seem to walk on egg shells when he's…read morearound and he has had lots of turn over of staff too to prove it. He is also not very thorough when examining and often pushes his products he sells more than anything. When you don't purchase from him, his facial expressions turn unpleasant. He is more about making money than patient care.

Over the years, I've gone to a few different optometrists and Dr. Kunimura is definitely the…read morefriendliest and most knowledgeable of them all. He takes the time to get to know you as well as to explain what he's doing with all of those weird looking eye instruments and how to keep your eyes healthy. During my last appointment, he also provided me with samples of my new contacts prescription and eye drops! Dr. Kunimura's staff are also very friendly and helpful. I was able to order new contacts through them very easily.

Only eyeglasses sold here. No optometry services. This is what I was told today when I called to…read moretry to book an exam.

Great service. I love the Japanese-looking frames. They always fix the screws that pop out for free.read more