My experience with Dr. Mitsui on 02/06/24 was excellent!…read more He's super cool, friendly and easy to talk to. He listens and is straight forward. Office is super clean! Office still does have a mask policy.

The Dr. Does a good job, limited frame options had me buying frames on line and bringing them in…read more The office continues to have a mask policy for customers but not office staff.

I have to give a shout-out to Eye Care Hawaii for their employees! Everyone is fantastic!…read more The front desk! Kayla, Tasha..&many more! My aunty (who is far into senior yrs) has had the ABSOLUTE BEST treatment -from holding open the door, seeing us coming, to checking her in quickly bc she cannot stand long, to their undivided personal attention by explaining every concept in detail with language she understands and at a volume she can hear! "Thank You" Dr. Camila Nakasone for all your valuable time and patience! Your a walking book of knowledge! The way you handle your elders is epic! Also, the entire staff are wonderful, kind, knowledgeable, and prepared with patience as well! Then, there is Kaylynn! She goes above all expectations! Making each client feel as if they are the ONLY one! The place is full, and still Kaylynn gives that kind, very knowledgeable service while completing your order! Kaylynn needs to be praised for her contributions in helping through the process that gives sight..something some people take for granted! We appreciate Eye Care Hawaii! We have transferred all care to them! Again, Mahalo for your continued care!

I absolutely love this office staff and each experience my 'Ohana and I have had with them! I am…read moresad we will be leaving a place such as this! The care here is real and personal! Quick, stress free and understanding flexible and can text for scheduling communication! I love the lobby such a beautiful way to bring nature inside to keep a custom personal touch while dividing the open space but keeping it open and the flow of patient care and the process of seeing the doctor and getting your glasses fitted is perfect! I enjoy the staff and atmosphere! I will miss this place!

Dr. Meali'inani is an amazing wahine! She is very caring in keeping our maka healthy for good…read morevision. Front office girls get plenty Aloha! Always courteous and helpful with insurance coverage, slecting new glasses and scheduling appointments. Mahalo Eyeland Eayedoc!!

Aloha - I am a many year recipient of clinical services…read morefrom Eyeland Eyedocs. They coordinated critical information about my eye needs to Retina Institue of Hawaii, Hilo. The Retina Institute recognized high quality clinical diagnosis by Eyeland Eyedocs of previously unrecognized medical problem. Their clinical assessment & treatment was some of the best I have received. Additionally, their prescription lenses are above average quality and have fine tuned my corrective lenses for optimum vision. While they offer eyeglass frames & lenses, the costs are higher than large volume offices; although the lenses were notably better over time. Also, their ability to map progressive lenses were better than volume offices. However, they were accepting & supportive of selecting to have prescriptions filled elsewhere. I am grateful for their services.

Bought a pair of glasses. They needed to be adjusted. Several times I went in and no problem…read more I've been trying to get it adjusted again. I tried 3times to go in for adjustments. Oh she's not here. Leave your number and she'll get back to you. I did. She returned my call the next day and left a message. Just come in and I'll adjust it. I have not seen her yet...I have gone and guess what???draw your own conclusions. They wanted me to call to see if she was there..you know what their phone system is like. They are too busy. It's hard to reach them by phone. I would not recommend going there for glasses or else it'll take time to adjust them.

I absolutely love them. They took such great care of me and definitely made me feel very welcomed…read moreand very comfortable. I definitely recommend coming here to get your eyes checked.

Dr. Rowe is the best optometrist I have ever seen. Other optometrists have had a hard time getting…read moremy contacts prescription right. I have astigmatism and each eye has different needs. Every year when I get a new prescription, Dr. Rowe is willing to see me as many times as necessary until the prescription is right, and will order multiple sets of trial lenses, as needed. He is thorough with his exams and takes time to look back at my past prescriptions, notes, and eye measurements to ensure I have the best possible lenses. In the past, I have seen optometrists who become irritated with me because they cannot figure out why my vision is blurry after a 10 minute exam. Dr. Rowe has never been rude to me or irritated by my questions and sometimes multiple visits. The staff members are all courteous and kind too.

aloha, i would like to covey a heartfelt(Mahalos) to the…read morestaff (Linda, Dr. Rowe as well as the front desk ladies) for their great customer service. i was so pleased with their knowledge , professionalism and pleasant personality on how they greeted My husband and i .customer service is very rare to find because all the other places i have gone to, no one has that special customer service they have provided . i will definitely refer my friends and family to Linda, Dr. Rowe and the front desk ladies for their outstanding customer service. Aloha Belle

Dr Ng is the best on the big island. Done 2 surgeries with him. Both went well. Beautiful office…read moreand very nice staff too.

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr

Only eyeglasses sold here. No optometry services. This is what I was told today when I called to…read moretry to book an exam.

Great service. I love the Japanese-looking frames. They always fix the screws that pop out for free.read more

Over the years, I've gone to a few different optometrists and Dr. Kunimura is definitely the…read morefriendliest and most knowledgeable of them all. He takes the time to get to know you as well as to explain what he's doing with all of those weird looking eye instruments and how to keep your eyes healthy. During my last appointment, he also provided me with samples of my new contacts prescription and eye drops! Dr. Kunimura's staff are also very friendly and helpful. I was able to order new contacts through them very easily.

I'm a physician in Kona. Went to Hilo to have Drs Carpenter and Siapco do my cataract surgery…read more Great Choice! Both their surgical/medical skills and their art of medicine are superb. I am VERY HAPPY with both my experience and outcomes. HIGHLY RECOMMENDED

Over 1.5 hour wait time to be seen & nothing really was done to diagnose my eye problem. Yet they…read morewanted to schedule a follow-up. For what? To waste more of my time & to do nothing. Very poor experience!

Been going to Dr. Griezel Rivera and Dr. Glenn Kunimura for over 50 years. The use of current…read moretechnical optical tools to diagnose my eyes coupled with kind caring service kept my eyes focused on healthy 20/20 vision. Congratulations on their office expansion to be completed in the next few months. I highly recommend Aloha Optometry for your eye care professionals.

I have had several issues come up with my glasses. I call and give them a week to call back and…read morethey don't. I have to keep calling and hope someone picks up the phone.