Yesterday was my first visit here and I was very impressed with the entire staff…read more I first sat down and filled out the necessary paperwork for a first time visitor. They accept my union medical coverage which is definitely a plus. Shortly after filling out the paperwork I was called in to have my eyes examined...very professional, thorough process. I needed just a touch stronger reading glasses than I currently had, and the progressive lenses were explained to me as I good option. I went back outside to pick out frames. They have a large selection to choose from, and offer good opinions on styles. The frames are also reasonably priced. Finally the frames and lenses were measured and my visit for the day was complete, and my new glasses should be ready in a few days. Everyone who works there is knowledgeable, professional, and friendly. Out of pocket expenses seem minimal. And the location is easy access with ample parking. I highly recommend Central Nassau Optical!

UNACCEPTABLE SERVICE - Disrespectful and dishonest…read more Before the exam, I presented my insurance voucher. No one mentioned any issue with coverage. The doctor finally saw me (25 minutes after my appointment time) and only AFTER the exam was completed did Vanessa at the front desk suddenly claim it "doesn't cover contact lenses." This should have been communicated upfront. Anything else feels misleading at best. Felt extremely deceptive and dishonest on their part. When my mom calmly asked for clarification, Vanessa became increasingly condescending and dismissive, speaking to her in a patronizing tone. Another employee then inserted herself into the situation and immediately escalated it by raising her voice and talking over us. At NO point at all were we being rude. There was no reason for them to be hostile. We were simply asking reasonable questions. My mom doesn't speak perfect English, and the way they addressed her felt unnecessarily harsh and lacking in basic respect or patience. It created a very uncomfortable dynamic that no customer should have to deal with. I had to call them out on this and told them that they were being rude, to which they simply doubled down. Even after repeatedly asking why we weren't just INFORMED about the lack of coverage before the exam, no one could provide a straight answer...just deflection and attitude. Not only have I been to a handful of different eye doctors before and have never experienced this, but also I've been coming here since I was a child for my glasses, which makes this even more disappointing. This office lacks transparency, accountability, and respect for its clients. They are perfectly willing to provide services without clearly explaining costs. And then they'll try to treat you poorly if you question it. Take your money somewhere that actually values honesty and basic customer service.

The staff at the Eyeglass House did an excellent job on my Husband's extremely challenging…read moreprescription glasses. They took the time to understand his needs and wants for his glasses, so that his lenses would be as thin as possible. They, by far, exceeded our expectations!! The lenses were as thin as they could possibly be, and they even took the time to paint-match the sides of the lenses to the frame color, so as to minimize the lens width even more. My husband has said these are the BEST glasses he's ever had, and give him the best vision while wearing them! I highly recommend the Eyeglass House for all of your glasses needs!!

Avoid this place. Such a rip off. My wife called this place trying to buy sports goggles for my…read moredaughter and was quoted $189. She drove to the store, and the guy told her that the price was $301. She confronted him about the price difference on the phone call and then the guy changed his answer and said oh okay it'll be $191. LIKE WHO ARE THESE PEOPLE. How can people trust what he says...? Untrustworthy so they walked out..

Nice people, I really liked Delaney. She was very patient and helpful in picking out frames and…read moregoing over all the options they had. We'll definitely be using them moving forward.

Amazing experience from making my appointment to picking up my new glasses. Staff & Dr are warm,…read morefriendly & very knowledgeable.

made an appointment was seen promptly had an eye exam, ordered my glasses. Everyone was very…read morehelpful and nice. I would highly recommend.

I've gotten my glasses there for several years, but the last pair I got were awful. One of the…read moreearpieces was longer than the other, and the lenses kept getting scratched up, even though I had paid for scratch-resistant lenses. I've been wearing glasses for years and I've never had that problem before. They did replace one set of lens due to this, but the new ones scratched just as badly. When I picked up the glasses, I laid them on the counter and they were clearly uneven, as one earpiece laid flat on the counter and the other was up in the air. I pointed it out to the guy and he grabbed them, bent one earpiece, and then said "Here, ok?" kind of rudely. They also have a limited selection of glasses. I'm not going to go back there and I'm looking for a new place.

I need to remember this place for all my glasses needs. Great place for help, and awesome…read moreselection! Very welcoming environment.

Charged my mom $90 for doing nothing. The day prior they sent her back when she took my grandpa as…read morethey explained they're not ophthalmologist and they are not able to manage his issue which was the right thing to do. My mom went today for herself for a separate issue and nobody even attempted to explain to her again that they are not eligible to diagnose or treat this condition. Instead hey said it'll be $89 and they will see her just to do nothing and refer to ophthalmologist. I know they probably labeled her as an "annoying customer from yesterday" and saw her just to shut her up. But this is just so wrong because I know how hard my mom works for that $90 dollars.

I went to this location recently to get a pair of glasses. Everyone was so kind and helpful. They…read moresuggested me a perfect pair of glasses that I never would have chosen myself. Everything was super clean and modern.

My wife and I have used My Eye Dr. in Plainview for many years. They are as good as it gets if…read moreyou're looking for and eye exam, possibly in need of eye glassed...I want to mention I have been under the care of a local Eye Doctor for many years and without going into much detail I am going to ask Dr. Skoljarev to be my primary eye care Doctor and here is why: On November 26 I woke up with something in my right eye, or that's what it felt like. I did my best to correct that problem but nothing worked and it was painful. When my eye care doctor opened for business I called his office. I told the person who answered the phone that I had something in my eye and I wanted to see the doctor. After speaking to the Doctor she told me he wasn't seeing an more patience today. She asked me if I wanted to make an appointment for Friday. Then I thought about "My Eye Dr." The Doctor who gives me my eye exam is an "Eye Dr." I got on the phone and called their office and Peggy Kessler picked up. Peggy, I have something in my eye can the Doctor see me. When can you come in, I'll be there in 5 minutes...Doctor Skoljarev took me in her office and examined my right eye. The results of her15 minute exam she said I must have scratched my eye with my fingernail during the night. She put an eye drop in my eye and the pain was gone...I used eye drops for 2 days and now I'm better! Thank you Peggy, thank you Dr. Skoljarev

I needed new glasses. It had been about 6 years since my last purchase, so I couldn't put it off…read moreany longer. The staff at warby parker was amazing--so friendly and very very helpful. They help me to choose my glasses, which I really appreciated. I was examined by dr Gill, I believe her name is, and she did an extremely thorough examine. When the glasses were made, they were sent directly to my home. The prescription was perfect and so are my glasses. I would definitely go back to warby parker in two years, when my insurance company allows for it. The staff and dr Gill are top notch!

I went through the process of getting an appointment, to come back in the next day to find out my…read moreinsurance isn't accepted. The first employee I talked to looked like and had an attitude where she didn't want to be bothered. The second girl just looked at my card and said "we don't take that." I cancelled my appt, I would not recommend or return to Warby Parker

Nostlgc Eyewear is an awesome place for your Optometrist needs and if you also are looking for a…read morenice new pair of glasses or sunnies. This is a Mom and Pop group that has a few stores on the island, one in Great Neck, Plainview and Queens. I decided to do my yearly eye appointment with them and it was smooth and enjoyable. The prescription lenses turn around was crazy, the next day, which happened because they have a machine on site that can cut the lenses into the frames you want on the spot, and it did a great job, these are the clearest glasses I own. Will be returning for future sunglasses acquisitions, and recommend those in the neighborhood to work with Nostlgc!

OMG I can see, I can see again! Thanks to Nostlgc Eyewear & the excellent customer service of…read moreChelsea my sunglasses are fixed & never looked better. Check this place out!