I switched eye doctors when my previous doctor retired and I was less than impressed with the…read morereplacement. I figured I might as well go local. Dr. Porreca's office was thorough, efficient, and clean! I was most impressed. I had an appointment and was in on time. The prescription seems to be right for my eyes. I had one-stop shopping. Within a couple days my glasses were ready.

The exam folks were awesome. Pleasant, helpful, thorough. Checking out was like buying a car. Staff…read moreperson was a per diem, not trained on new processes? Picking up the glasses I was shocked at how poor the service was. Staff person handed me a card to read with new glasses on. That's it. No offer to adjust them, no mirror to look at them, (eye roll when asked for one), didn't even offer to clean the lenses. All firsts for me and I'm almost 60 years old, wearing glasses all my life. Disappointing.

Every time I walk into this place, I could pack a lunch, the wait time is so long. The last time I…read morewent, They had 2 lines but the person waiting on me kept doing catch up work while I stood there! The other line kept moving with no thought at all to alternating the lines. 3 people that came in after me were waited on first until I finally had to speak up. Now I'm "difficult" even though I was polite the whole time.

Once you leave they are done with you. had surgery and then bleeding from my eye. This was early…read moreon a midweek day. Left a message twice. After 3 hours went to an ER with a torn retina. Days went by, still noo call. Hacks from a strip mall!

I am on long trip from California and broke my Silhouette sunglasses. South Jersey Eye Associates…read morein Bridgeton had the part I needed and Yesenia fixed me up. The whole staff was very nice. I browsed a few minutes while she made the repair. So many nice frames and lens options. If I lived in this area this would be my eye are provider. Thank you for helping me out. I greatly appreciate it.

They need a new manager she is absolutely horrible, She is rude, unprofessional, disrespectful,…read morenow I see why the three people that were working on the eyeglass side left because of that manager. What could improve new manager if I can give that place a zero I would the eye doctor side everybody over there is beautiful even the people that work on the eyeglasses place is beautiful it's just the manager in general

Front staff is friendly. I've called a few times for information and they've been super helpful…read more The physician is super nice and they take good care of you. They have a huge selection of eye wear and the techs are very helpful based on your budget. I highly recommend this practice.

I have been coming to Eye Openers ever since Dr. Hinspeter opened this practice. I have been…read moreextremely satisfied with the exam process. I was even able to examine the basics of my records to see the progression of my change in vision. You need to let them know your usage: driving, TV, computer, smartphone or reading. I have also been pleased with the customer service as it relates to scheduling appointments, making payments, using insurance. There are a variety of frames to choose from, some I don't like and others have been perfect. I learned that when choosing frames consider your activity level, so you don't get glasses that are too fragile. Some parts are easily replaced, more fragile frames may require purchasing a whole frame. I have tried contacts, but they are not for me. The process was fairly easy at the time. If you choose contacts, consider your home or work environment. If you are exposed to lots of dust, pollen or smoke - forget about getting contacts. Every time I have been to Eye Openers, I have had a pleasant, professional experience.

Everyone is always very nice & accommodating to me & my daughter. Work around my difficult…read moreschedule. I could go other places, but they always make me very comfortable here. Two thumbs up.

Everyone was very nice and professional. Dr. Starr was very thorough. Had an appointment in January…read morethey contacted me with a cancellation. In December. That was so awesome and helpful to me. I would recommend this establishment

I went to Dr. Starr for the first time recently and was completely satisfied. He was very…read moreknowledgeable and took his time explaining everything. Choosing glasses was fast and easy and the glasses came faster than I expected. I will definitely be going back.

I had an appointment for 4:00 to have eye exam. They call and cancelled after I had taken off that…read moreday. The reason was there was never an appointment for the time I scheduled even though I received two texts confirming. I contacting to inquire and complain but no one responded. This is terrible. I don't recommend them. They apparently don't know how to keep appointments. I'm looking for another company now for me, my wife and daughter.

Myself and family have been going Visionworks for about 5 years now and they are absolutely…read morewonderful. From online scheduling of eye exams, thorough examinations, and right lens and frames, they were top notch! Add in very reasonable prices and they do not play games with hidden fees like those other places. Special thanks to Adam, who I believe is the store manager of the Millville, NJ location. Absolutely the BEST customer service along with a good personality and sense of humor. Gave my wife and son great advice on lens type, pros and cons, and honest feedback. Not to mention, tightened up my frames and advised me on how to contact Ray Ban for new frame screws...THANKS! This service and quality of frames and glasses make us return customers and will be seeing them soon for my own exam and new specs. We couldn't have asked for better seamless service than what we received at the Millville, NJ. TOP NOTCH! A big thank you again!

Title: Shocking Disappointment at Eye Openers - A Clear Case of Misleading Practices…read more I'm beyond disappointed with my experience at Eye Openers. While my exam with Dr. Hinspeter was exceptional, the rest of the experience, especially with the staff, was appalling. Here's a breakdown of the issues: I had my first appointment on 2/28/25 with Dr. Hinspeter, and it was genuinely the best eye exam I've ever had. The doctor took the time to explain things I hadn't learned before, and I felt well-cared for. However, everything took a turn after the exam. I have endured months of being run-around just to get my eyeglasses prescription. The staff member who assisted me was overly pushy about buying glasses from the practice. I had brought my own used Jimmy Choo frames to have re-lensed, but the staff member discouraged this by claiming it was difficult and risky to change lenses in used frames. He claimed they often break during the process (lie #1), and that my frames were too worn to safely re-lens without significant risk (lie #2). Instead, he aggressively pushed me toward their more expensive frames, even commenting, "You obviously like nice things." Feeling pressured, I left without ordering anything. I also was never offered a copy of my prescription, and I didn't think to ask for it. Per the FTC Eyeglasses Rule, this should have been provided right away, regardless of whether I requested it or not. A quick search revealed that I had been misled about the risks of re-lensing my own frames. A few days later, my husband went in to request my prescription. The same staff member refused to provide it, citing HIPAA (lie #3). He insisted I, the patient, would need to obtain it personally. This is incorrect, as eyeglasses prescriptions are not protected by HIPAA and must be provided immediately under the FTC Eyeglasses Rule. On 3/26/25, I called to request my prescription. I was told that due to HIPAA, they couldn't provide it by phone or email and that it would have to be faxed to me (lie #4). Since it's 2025, I don't have a personal fax machine, and that response was completely unhelpful. Another search quickly revealed that prescriptions can be provided by phone or email without issue. Finally, on 5/27/25, I walked into the practice to pick up my prescription, but the same staff member told me I couldn't be helped immediately and would need to wait until the doctor was free, after 2 scheduled eye exams. When I asked if I could sign a HIPAA release for my husband to pick it up later, he said, "We don't do that for prescriptions." That's when I knew something wasn't right. They'd been throwing HIPAA excuses at me for weeks, but now they were telling me I couldn't even sign a release? It felt like a deliberate attempt to stall and avoid complying with the law. After leaving, I returned with my husband, who asked for my prescription. Despite the staff member's previous denials, my husband walked out with the prescription in less than a minute. The staff had it sitting at the reception desk all along, waiting to hand it over, but no one asked me for my name or offered to help me. To sum it up, the staff at Eye Openers is either grossly uninformed about FTC and HIPAA regulations or are deliberately misleading patients to further their own interests. It's a shame that one person's behavior ruined what could have been a great experience. I really appreciated Dr. Hinspeter, but I won't be returning. (P.S. I'm now happily wearing my Jimmy Choo frames, re-lensed with ease, as I was originally told I couldn't do.)

The Doctor is great and the assistants are very personable. You never feel rushed and they take…read moretime with you.