I had a scary event with my eyes and they got me in immediately. They are thoughtful and…read moreknowledgeable. I would recommend to everyone

Seldom do I write a review this blunt: but whomever is running the front desk NEEDS TO BE FIRED!!!…read more The optometrists maybe cordial and professional, but the ladies answering the phone put you on hold when trying to get answers on when your glasses/contacts are coming back. They do not talk to each other. Then someone different picks up saying they don't know anything offer to put you on hold again for someone else. You get fed up waiting for basic answers.

I have been going to Nova for 15+ years and have always been very happy with:…read more-Doctors' (White and Montecalvo) knowledge and professionalism -Wait times -Technologies used -Prices (good, maybe not great but paying for quality) One can possibly nitpick little things but they're little things! Highly recommend!

From the time you are checked in for your appointment, to the time you check out, the doctor and…read moresupporting staff are terrific! I love that the exam utilizes current technology, and I was informed on each test.

My 85 year old Mom decided to use them for her eye glass prescription …read more Customer Service was terrible . Claims were not put in to insurance in a timely manner. They blamed her for it all . An eighty five year old person so sad. They had eyeglasses ready , but asked her to pay bill in full. If she didn't they told her she would have to pay a restocking fee and she would loose the privilege of using their business .

This is a great eye Boutique they are very friendly and take time to serve you I would recommend…read morePlumwood Optical to all people !

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

Horrible. They do not care about your eye health, just that they don't get sued in the future. They…read morealso lost my records when my doctor tried to get the results. Somehow they put my records in their Mason location, somewhere I have never been. Not helpful at all.

Love this vision center and the staff! Best care I've ever received from a Vision Provider! Thank…read moreyou!

Had an excellent experience ! Heather was nice and really helpful! Frames were good quality and…read morewill be back !

I cannot say enough about the kindness and professionalism of the entire staff. When my glasses…read morearrived the first time, my prescription was filled incorrectly. Gemini Eye Care was willing to give me a 50% refund when I returned, This is how business should be conducted. I am forever grateful and will certainly be returning the next time I need lenses. Kudos to all the folks at GeminiII

The two cataract surgeries went great. Doctors and nurses are absolutely wonderful however their…read morebilling department is ridiculous. You have to pay UPFRONT a ton then after they get paid from your insurance, note our insurance has paid them already, then you have to fight to get your part of the money back from billing. Made several calls left messages no one calls back and still fighting. Surgeries were 10/9/2025 & 10/23/2025, appalling customer service.

Cannot recommend. Had cataract surgery in mid February. Pre-op nursing staff surprisingly rude and…read moreunprofessional. Despite several attempts, there has been no meaningful follow-up by head of nursing for the facility. Check-in, post-op, surgery and anesthesia staff were all extremely competent and compassionate. Until the pre-op personnel issues are addressed, suggest going to Miami Valley Hospital instead for eye surgery in the Dayton area.

The only reason we come here is can get free exam and pair of glasses with the old general motors…read moreinsurance. The selection of glasses is very small and they broke a pair of frames was hff having lenses put in. The lobby is small and always crowded. But cant pass up free exam and glasses.

Some woman came into the room and told me to never bring my dog back there again that he wasn't…read more aloud in there, I told her he was my ESA she said he doesn't have a red vest on and he's in a stroller, I told her I put him in the stroller so I can keep him close to me. Then the doctor comes in the room and I told him I didn't like how she talked to me about my ESA he then got nasty with me saying well people bring their dogs in here and let them pee, I said my dog is in a stroller he won't pee, he then went on to say that's what they all say. I would NEVER GO THERE AGAIN. IF YOUR ESA (DOG) ISN'T ALLOWED NEITHER AM I. People don't treat others with respect, oh I'm sorry does my dog have to have a red vest on? I have the letter from my own doctor, I didn't register him because I tried and I couldn't afford it I'm small fixed income. I don't know what people want from me, if they want to pay for it then I will get him registered.