fellow Fresnoans, go here for glasses!…read more here's why: -smooth running operation: large comfortable facility & lots of friendly staff. it was busy but I waited only a few minutes. -latest retinal scanning and field of vision equipment. no expenses spared at this locally owed practice. -the Dr was awesome. super friendly -this place is a local Fresno gem, no mistake about it

I wasn't sure what to expect given the mixed reviews, but my experience was excellent on the doctor…read moreside and horrible on the retail side. I've often felt rushed during eye exams in the past, and my prescriptions never seemed quite right. Dr. Casagrande completely changed that--he took the time to thoroughly assess my vision and made sure everything was dialed in. My eyesight has never been clearer, and I truly appreciated how committed he was to getting it right. On the retail side, this is where they fall short. Neither of our glasses orders were completed anywhere near the promised timeline. My wife's glasses are on track to be almost two weeks past the promised delivery date. They send you a text saying you can check your order here and it never updates past accepted and for my wife her order couldn't be found. So their portal is useless. I'd recommend using the eye doctors here but avoiding the retail side altogether--they come across as unprofessional, and when orders are delayed, follow-up calls make you feel like an inconvenience. Expect long hold times if you call, and if they say they'll call you back, don't rely on it. This was my first experience here. I don't know if I will return as I don't know if I want to deal with using a separate retail outlet to order my glasses.

Great doctor and friendly staff. Easy to make appointments and get in fast. I went for easy eye…read moreglasses exam and contact exam.

Was searching for a place to get some frames re-lensed. Found this doctor and it was very quick and…read morethey did a great job! Staff was very helpful and friendly.

I love the staff and experience here at Fig Garden Optometry!! Dr. Goebel is great! I came from a…read moresmaller practice and they have several additional pre exam tests they do to make sure the entire health of your eyes is optimal. It seems like a lot but I've never felt uncomfortable in any of them. And they move you through them quickly. The office is always tidy and clean. And there's never a huge wait up front. Maybe a couple people at the most. It's hard when doctors overbook and you have so many folks waiting, but not here! Great selection of eyewear. I can always find glasses and sunglasses. The gal who helps you in this area will tell you about any deals too! Pick up is quick and easy too. Recommended my husband to give them a try here too as his optometrist just retired. Give them a try!

I am a new patient establishing care. It has been quite a while that I received a thorough eye…read moreexam. Fig Garden Optometry is a great location that will make you feel warm and welcomed. The staff here are all very nice and patient. They are excellent at communicating with you especially with all of the different exam tests you are required to do. I honestly never had to do so many eye exams before, but I appreciated the thoroughness. Dr. Liao was the optometriest who assessed me and took care of my exam. I came here for contact lens exam, as well as, my eyeglass prescription. She is very kind, knowledgeable, and thorough! She is very personable and takes the nerves away. She treats you like any other person and not just like a patient. They do not try to upsell you and truly want the best for you. I would definitely come back.

Well I have tried to make an appointment and left three voice messages and they have never returned…read moremy call. My Internist recommended them but really not to ever return my calls!!

Dr Sharifi is one of a kind. He is 5-STAR all the way. He is brilliant, effective and…read moreprofessional. He's also very kind and has a bit of a sense of humor. He performed my cataract surgeries flawlessly and I cannot thank him enough for giving me back this much sight. For the billing department, though, 3 stars is all I can possibly give. I have little good to say. I paid for my surgeries upfront in good faith. Shortly thereafter, I expected an agreed upon refund. 3+ months later, with several confused and apparently untrue statements that my refund had already been returned to me, no refund has been received. It isn't a large refund but as a senior with Medicare, a refund is always a great thing. Go to Dr Sharifi by all means, but discuss his billing department practices beforehand.

. 1. Staff Did a big sales job for a screening retinal…read morephoto by office assistant (a non covered service). They use it as a screening test. I have no idea how they try to bill insurance but I was't going to find out. I declined. 2. ⁠Doctor skipped the visual fields testing 3. ⁠ doctor skipped extraocular movements testing 4. ⁠skipped color blindness testing 5. ⁠skipped pupillary distance measurement for prescription On the bright side everybody in the office was very polite.

Went to new Doctor that took over the practice from my original eye doctor from over 20 years. She…read moreretired last year and Dr Alnashimi Abumaali bought her practice and I just went to my first appointment with him this past week. I'm am so disappointed with the outcome. First the assistant that took my initial information neglected to tell me to take out my contact lenses and the doctor came in started my examination and when he was done said "wow your vision has drastically changed" which I thought was odd. I asked him why, I don't feel that my sight has changed. Then he said "do are you wearing your contacts" I said yes. He said the nurse didn't tell you to take them out. I said no. And then I took them out and he had to do the examination all over again. Then after the examination was done (the 2nd time) he didn't say if it changed or not and told me he was going to have me try "a new brand" but never told me what the prescription was. Then when I went to pay the copay and exam fees. She told me my total amount $215.00 I about had a heart attack. I've never had a bill that high even if I bought glasses or contacts. I always had pretty good insurance. So the most I've paid is between $100.00 and $175.00. This is just outrageous. My daughter also had an appointment same day has same insurance as me had same examination so I thought but when I questioned the office staff she said I had a multifocal exam and my daughter didn't and then she said and you're a new patient so that's why the amount is so high. But my daughter only paid $75.00 and I paid $215.00 that is quite a bit higher and we are both "NEW" patients. That is a bunch of BS. It is not my fault that my original doctor retired, he purchased her practice and her patients came with that practice so he should honor the existing long term loyal patients. Well let me just say I'll be looking for a new eye doctor this time next year!

Most helpful place and they have a great selection of glass frames Alyssa is very helpfulread more

I love the dr here but for who ever the staff are in the front very rude on the phone call…read more,thinking of moving because the staff make u feel uncomfortable and unwelcome as we are a bother but it's their Job to help lady is unprofessional

Located inside the California Eye Institute. I've been here multiple times to purchase my glasses…read more Time sure flies I usually get my eyes checked annually but since having kids I've lost track of time and apparently 4 years later I haven't been seen by my eye doctor. Since staring a new position at work I'm constantly looking at a computer screen and I've noticed some vision changes. I called 3 weeks ago and they gave me the earliest date and time. Arrived today about 7mins before they officially opened at 8am. They have self check in kiosks for both Fog Remington and Insight Vision Center. Easy to use they provide the instructions in English and in Spanish. You simply provide your information, Scan your DL and they also ask for a payment card. The waiting room is a good size and has many seats. The ladies at the front counter are nice. Noticed that people do try to check in with them but they would redirect them to the self service kiosks. I was called back about 10mins later. Dr.Lu is my doctor she's kind and knowledgeable, listened my concerns. My appointment as a whole lasted about 30mins. The place is clean and everyone was friendly.

Dr Ariel Chen is so great with the kids! My little has been coming here since he was 10months. He…read moreis a bit squirrelly when his mom takes him to appointments but he did super well here and they are patient and gentle with the kids. Staff is kind and appointments are available.

I went to the downtown office. Staff was great. Vanessa was extremely helpful in making sure my eye…read moreglasses were perfect! I ended up getting 3 pairs. Super happy!!!

I brought my nephew here for an appointment that he has at 11:45. We got here early to check in. I…read morehad been waiting for about an hour and at this point it was already 12. We asked the ladies at the front what was taking so long and they told me that his appointment wasnt until 12:15. I showed them proof of email stating that the appointment was at 11:45. They ended up giving attitude and not taking my nephew in until 1. We sat in the room waiting for the doctor to come in for thirty mins and still nothing. They have not even checked him. Im so frikken annoyed at these people. Highly wouldn't recommend. Update: It is now 2:15 and still nothing.