Always pleasant and reliable. These guys are helpful with no fuss no frills. It can be intimidating…read moreas a female going to a hole in the wall mechanic but Jackie and staff are great.

They have always been good people from Jackie the owner down to his workers. I've known one of…read morethese workers for quite some time and he's done work on my truck and I send anybody that needs work done to them and they all are very good people and good to work with Highly recommend.

My son goes to WCU and his vehicle broke down. I called D & M and they picked it up quickly and…read morecharged a fair amount. Very pleased.

Excellent family business with great responsiveness and fees. No worries in calling them if you…read moreneed a tow!

Our van broke down inside Great Smoky Mountain National Park. When we called AAA, it was Ridgecrest…read moreTowing that showed up and since we didn't know of other shops in the area, we had them tow it to Ridgecrest Auto in Sylva. We took a cab on to our destination in Tennessee and hoped for the best. The shop was communicative and helpful as we diagnosed and approved the necessary work. They completed the work quickly and at a fair price in time for us to pick up the car at the end of our vacation and drive it back to FL. They were honest and reasonable, and we were grateful as we were stuck in a bind and depending on them to come through for us. Would recommend Ridgecrest or use them again if f we get stuck in a nearby national park again!

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

Not a traditional auto shop- I called the number associated w the business and he told me to come…read moreby. Be advised- it's a house! (I know he does roadside as well) but once I got past my confusion, Red's son helped me out by checking out my car. Got absolutely no sense of being ripped off- both Red and his son were respectful and transparent. I bought the parts needed from Advance and they replaced my brake pads in ~20 min and filled up my tires for $60. I essentially needed my car issue diagnosed and fixed within 2 hours as we had some travel planned and needed the car in working order, and they were able to do that for a very fair price.

Red was so nice! He replaced our brake pads on New Year's Eve! He did an excellent job! Thanks…read moreagain, Red! Highly recommend A+ service

This Man talks the talk & he Walks the Walk! I have experienced a ton of reasons to distrust…read more"mechanics" working on my car but...... I heard about this Mechanic through a towtruck driver that did me a HUGE favor by letting me know about Mr. Pate. He knows his +trade in & out. He's not afraid of work, He diagnosed my problem right away..., explained it to me & let me know the cost BEFORE he started working on my car! He got right on it & before I knew it, My Car ran like a top & was very reasonable on the bill. He gets a A+ as a grade for his performance! Thank You Mr. Pate! It's comforting to know that Integrity is not dead... Joyce Capers Mustang Owner....

I recently found a vehicle at this dealership via CarGurus and reached out to schedule a time to…read morepurchase it. As a full-time student and worker living two hours away, I carefully coordinated with the dealership to set up an appointment. On the day of the scheduled visit, I checked the listing only to find it had disappeared. After calling the dealership, I discovered the car had been sold--no one informed me, and I would have made a two-hour trip for nothing. If you choose to work with this dealership, ensure you double-check everything to avoid wasted time and frustration.

Purchased our daughter an Acura SuV from Cindy & couldn't be happier! Great customer service!read more

I bought a pick up here that had a salvage or rebuilt title and they didn't give me the proper…read morepaperwork to allow me to title it. I had to keep asking them to get me the proper forms that I needed to get this done so I could register it and title it. They dragged their feet for THREE months before I was finally able to actually register it. NEVER again!

Beyond expectation, great service. Trustworthily, helpful, knowledgeable and skill. Thank you!read more

These people are amazing. Incredibly professional. I had no idea how they would manage to get my…read morecar out of the ditch it was in, wedged between an electrical box and a tree! They were quick, prompt (on the 4th of July) and obviously knew exactly what they were doing. Even though I may hope not to need their services again I can't recommend them enough if you need a tow anywhere in the Transylvania County area!

Brought my 2004 C-32AMG Benz in with alternator problem. (Replaced) I had a busted fog light as…read morewell, in 3 yrs no one has ever been able to get a replacement, they did. I had them do a front splitter repair and replace a broken hood ornament with a badge. The splitter repair cant be seen. Their work was excellent, would recommend them to anyone with a Benz.

This is one of the most honest & knowledgeable shops around. I travel several hours to their shop…read moreand it's always worth the trip. makes it affordable to own a mercedes Benz once again. A+++