Our van broke down inside Great Smoky Mountain National Park. When we called AAA, it was Ridgecrest…read moreTowing that showed up and since we didn't know of other shops in the area, we had them tow it to Ridgecrest Auto in Sylva. We took a cab on to our destination in Tennessee and hoped for the best. The shop was communicative and helpful as we diagnosed and approved the necessary work. They completed the work quickly and at a fair price in time for us to pick up the car at the end of our vacation and drive it back to FL. They were honest and reasonable, and we were grateful as we were stuck in a bind and depending on them to come through for us. Would recommend Ridgecrest or use them again if f we get stuck in a nearby national park again!

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

We were visiting family in Bryson City. Prior to leaving I had 4 new tires put on my van and…read morenothing was mentioned about any service that they thought was needed. On our last day in NC before heading home my right lower control arm snapped. I had the van towed to Marks and he called me first thing in the morning. He asked me to come to the shop so he could show me something. He led me under the life and grabbed the left lower control arm and it started to crumble in his hand. So I had to have both lower control arms replaced to get myself back to Connecticut. I was figuring well over $2500. He came back with a rate well under $1000 and found a customer for life.

Wow! I love these guys. They did all that I asked for a great price, but that isn't all. I had…read morebeen to two mechanics before them to have a "service engine soon" light investigated but only Mark's garage had the expertise and professionalism to find the problem and fix it. I was in town from Texas when my brakes went out and felt as if I might be at the mercy of unknown mechanics. Instead, I feel fortunate to have found an honest, trustworthy shop. I highly recommend them.

I would 1000% come back. My check engine light came on so I got the code read at autozone, called…read moreSeay and they just asked me to come by to inspect my car. They used their machine to also check the code and while we waited for it to populate, they checked the rest of the car. Looked under my hood, gave me some oil since I was low, and aired up my tires. They explained everything well so I could understand since I know nothing about cars and said if I had any other problems to just call and they would help me. It was quick, affordable, and overall just a great experience. Alan was my hero today! I highly recommend.

Fixed my brakes pads in 30 minutes. Perfect service if your in that area definitely give them call.read more

David and his guys are a blessing! While in the mountains on vacation, David came to our rescue. A…read moretricky, steep, mountain tow was no issue. Not only was David and Steve knowledgeable, they were very professional and helped to answer all of our questions. Not to mention, their price was more than fair. They could have charged much more to out-of-towners, that's for sure. If you need towing service in the NC side of the Smokey's, David should be your first choice. Thank you guys VERY MUCH!!

Called for a tow truck. broke down 2 hours from home. David not only came to pick us up but got us…read moreinto a repair shop and that time. and even though he was busy was willing to drive us 30 min each way to our hotel. Had also figured out right away that we had a broken serp belt. beyond excellent customer service.

We had a tire going flat very very quickly. We are out of state and was lucky enough to see a gas…read morestation a few miles ahead. Down to 6% air when we pulled in to use air pump. Was directed by an employee to Hillmans, which happened to be under 2 mikes away. They found the problem, a puncture, fixed it at no cost and were friendly and efficient. Southern hospitality at its finest. God is good. If this had happened a few miles farther down the highway we would have been stranded. Thank you so much.

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

My son goes to WCU and his vehicle broke down. I called D & M and they picked it up quickly and…read morecharged a fair amount. Very pleased.

Excellent family business with great responsiveness and fees. No worries in calling them if you…read moreneed a tow!

I highly recommend this company! They were incredibly friendly, professional, and did an excellent…read morejob getting my truck unstuck. They worked carefully and managed to get everything out without causing any damage to my truck, trailer, equipment, or my customer's property. Their pricing was also extremely fair, especially considering the situation. I'm very grateful for their help and wouldn't hesitate to call them again!

This is a great company. This was my 2nd tow with them an they were fast and efficient. I rode to…read morethe dealership with them an was told I would have to wait until tomorrow for info on my vehicle. Instead of having to take a.cab home I was able.to.ride home with the tow truck. That saved me money not having to take a.cab. knowledgeable and caring this is a great company. Highly, highly recommended

Great customer service! The shop foreman was very helpful and accommodating! I needed a large piece…read moreof metal cut. He told me to leave it (they were about to close) and he would get it done. Kept his promise and it was complete the next day! Awesome job.

Have had RV repairs done there on two occasions. Very can do attitude by personnel and very pleased…read morewith the work.