We had a truck wreck because of an incompetent driver in a car running a red light in Marble NC in…read moreAugust 2024. Our truck was totaled but our new trailer was fine. The state trooper that was at the accident said that we would not be able to take our trailer back to our yard and that the towing company would have to take it. We argued and said that we could take it because it was not damaged, and we had brought another semi to take it home with. He would not let us and said we would need to call a towing company to get our truck and trailer. So, we called our towing company to come pick it up for us and the State Trooper said to cancel it, that he had just called another towing company. Which happened to be A Automotive and Truck. They have been down our throats since the accident about coming to get our trailer, even though it is out of our hands now and in the hands of insurance. They have harassed us AND insurance over the phone. Lloyd does not understand that insurance takes time to go through and cannot just throw out money to people and companies. He has yelled over the phone to us and charged our driver $450 to come onto the premises DURING HOURS. They have also charged us $400 per day for every day that the truck and trailer is there. Which is really high compared to most towing companies that charge between $100-$200 per day. The bill for our totaled truck right now is about $12,000 and our trailer tow bill is about $13,000. Which is crazy because the trailer wasn't even damaged. Overall A Automotive and Truck have been terrible to deal with and I would not recommend them to ANYONE that has a wreck because they will harass you and overcharge you.

I can't begin to tell you what a Godsend Lloyd was! We were in our motor home traveling from…read moreCalifornia, when we hit a crowbar in the road that took out one of our rear tires. We called Good Sam Club and AAA and neither of them "could help". Finally Good Sam gave us a number to a gentleman who they said they couldn't get ahold of. I called and he answered immediately. He came to us and said he'd go grab a tire and come back. Mind you, this was a Sunday and it was in the middle of thunderstorm...and he was closed! He fixed us up, filled up all our other tires, and sent us on our way. That's after Good Sam and AAA kept us waiting hours! Thank you, Lloyd for being our answer to prayer!

I've owned dozens of vehicles, big and small, huge diesel and tiny sports cars. This tiny place,…read moreall family owned, and they treat every ever customer as if you are only customer they have or ever will have. It does not matter the challenge with any vehicle, these guys just figure it out, quickly with class. Highest rating possible

This garage goes above and beyond.... Customer service was excellent and everyone was very…read moreknowledgeable!!!! We will definitely be back and use them for all of our trucks!!!

A breakdown while traveling. They came to our rescue and worked diligently to find and fix the…read moreproblem. 4 hours later we were safely in our way.

Reasonable rates and really cares about their customers. Made sure my truck was ready to go back to…read morework. Will be my goto mechanic from here on out.

To set the stage, I am a full time Traveler in a School bus conversion. I have about 4 months of…read moreexperience with maneuvering my bus which is a learning process of both mechanical and driving skills. Two weeks ago I called in with a question regarding my air tanks, the service manager helped me right on the phone, it was simple and he spent about 30 min answering random questions I had. About 5 days later, I decided to bring my bus in for some preventative maintenance and 4 cables to release condensation in my air tanks. I was here for about 6 hours, but it was smooth as butter and they have a GREAT spacious lounge with WiFi, tv, and recliners for comfort. The next day I took off on my travels. I ended up puncturing a hole in my transmission pan about 90 miles away. I was panicked as I am traveling alone. I dialed the service manager and not only did he calm me down, he told me it is fixable (expensive but fixable), he also did a quick search for mechanics in that location. I said no, I will have it towed to you. Once it was towed and assessed, and the parts came in (5 days) the work was completed within two days (it was quite the job). The mechanic answered the many questions I had and the service manager went above and beyond to make me comfortable and safe. I was allowed to stay at the shop for a week (as my RV is self sufficient), the service manager took me to grab groceries and offered to take me anywhere else I needed to go. The other members of staff were quiet and kept to themselves while I worked. I was safe and not judged for a road hazard I could not see. I could not recommend Diesel Power Truck Center or Will any more if I tried. I was kept in the loop, I was warned of a timeline (2 weeks, ended up being 8 days), and I was kept informed of costs. Which I think we can all appreciate. Honesty, integrity, and even a good few laughs to pass the time.

*NOTICE TO ALL TRUCKING COMPANIES* If your truck breaks down…read morein this area DO NOT USE DIESEL POWER TRUCK CENTER. They are the worst, most disrespectful, shop that we have dealt with in our 20+ years of doing business. We got our insurance involved and Diesel Power Truck Center treated the situation as a blank check. They constantly told us our truck would be out "that day" and then when 5 o'clock would roll around they told us "We will start up again tomorrow". DO NOT USE THEM unless you would like a dishonest, untrustworthy, not professional shop.

Owner Ops beware. $1800 to replace one hydraulic clutch hose. Detailed review is definitely coming!…read moreTo add insult to injury they charged me by the hour instead of mileage when the contract says $2 per mile. Amex is going to have a very easy field day with this one. They literally stole money from me intentionally.

From the owner: Mobile on-site diesel repair, dealer level diagnostics, re-gen services, air brakes, lift gate…read morerepair, truck and trailer repair

I just wanted to say thanks in a way that others can view. On 6/27/24, I was traveling with my son…read moreto a college baseball camp. I noticed a noise in my engine and shortly after the A/C went out in my 2004 H2 Hummer. I looked at the engine to find my A/C belt was off and bound up. At ~2 pm on a Thursday, I found Gerard's Automotive Shop and hoped for the best as I was 2 hours from home with work at 8 am the next day and unsure how safe it was to continue driving. They were busy servicing many customers. I asked for help, and I was politely told they were backed up but would take a look in ~45 minutes. ~30 minutes later they took that look and quickly found that the tensioner had gone bad on my A/C unit which caused my belt to slip and bind. Within 2 hours I was taken care of for less than $200. Furthermore, they identified an oil leak, took pics, and sent them to me. The owner chatted with me and my son, gave us cold water and a cookie while we waited. How long has it been in your life since you had such great service as a non-existing client/customer? It's been quite some time for me. I can't thank these guys enough as they not only saved me a ton of time, worries and money, I now know when I travel from Atlanta suburbia for a Harrah's Cherokee Valley River Casino run, I have a trusty mechanic close by when/if I need it. I may just strategize a service visit or repair when I visit the casino just because I know I'll get great service and a fair shake. There are still some good folks out there, and I can vouch that these guys are of that group. Sincerely, Dr. Michael J. Grasso

I recently took my Jeep grand Cherokee to get the trunk button fixed. I've been told it's a little…read morebit of a complicated system because it has to do with the sensors to close the trunk and possibly the trunk motor. From the moment I called until I picked up my car, I had a great experience with Gerard's. I initially spoke with Frank and then Brian took care of me throughout the process. You can tell that they value their work even down to the waiting area inside the shop. There were freshly baked cookies and everything was very neat and clean. I feel like you don't often see that in automotive shops. They accommodated me quickly and were able to solve the problem with my trunk and I am so happy that's it's fixed. I was initially quoted an exorbitant amount down in Florida to fix it and so I am very happy that I was able to find a shop with honest and reliable mechanics!! I will recommend them and will definitley be back in the future. Thank you for helping me, Brian & Frank!!

I called him out for a trailer problem I had with my horse trailer…read more He came out and fixed it and wasn't bad priced will use again!

From the owner: We specialize in commercial truck and trailer repair but do dabble in personal automotive roadside…read moreassistance

Huge shout out to Logan with Ridgecrest Towing and Auto Service! Imagine when your car won't start,…read moreyou are far from home and the weather was iffy too! Logan to the rescue, he is very knowledgeable, professional, timely and kind. He was able to identify the issue and got me up and running. Outstanding customer experience! Thank you Logan!!

Fast to respond to my issue, and towing. They came quickly the two times I've used them.read more