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    Extremely Retro

    5.0 (1 review)
    Open Open 24 hours

    Services - Extremely Retro

    Gift shops

    Commissioned artists

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    3 years ago

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    Fleur De Lys

    Fleur De Lys

    4.3
    (92 reviews)
    $$

    Annamaria & Glenna…read more What kind souls Had lunch at plums and walked by and immediately came in. What nice women - what great stuff. Bought a candle and some room spray -- would spend more if i had the time! Come support this place! They are all about helping small businesses and are making a difference !

    I'm disappointed to be leaving this review because I have both been a customer of this shop and a…read morevendor for the past few years. I've supplied my handmade sage bundles to the store for years and have always had a positive relationship with the person I typically work with. Unfortunately, my most recent experience was very different. A different manager placed a special order for 16 sage bundles. Because I don't keep that quantity on hand and she wanted to hand-select the bundles, I went out of my way to order additional product, assemble 25 bundles so she would have plenty to choose from, and drive to the store for the scheduled delivery. When I arrived, the person who placed the order was not there, so another employee met me. She selected the 16 bundles and repeatedly commented on how beautiful they were and how nice they smelled. We actually had quite a conversation about the scent. I was therefore surprised when, a week later, I was informed that the bundles supposedly had a "strong, unpleasant odor," that the shop was uncomfortable selling or keeping them, and that I needed to come pick them up. I was also never paid for the order. When I returned to retrieve the product, the interaction was rude and dismissive. Another employee even unnecessarily commented that the bundles smelled like "weed." Having worked with sage for years, I found this particularly surprising because the bundles smelled exactly as they normally do - like dried sage. I had not changed my suppliers or the way the product was made. To make matters worse, the bundles had been placed in plastic zip-top bags stacked on top of one another, which crushed and damaged some of them. I understand that a retailer may occasionally decide a product isn't right for them. What I found unacceptable was the way this situation was handled: a special order was requested, I spent money and time preparing it, drove a considerable distance to deliver it, the product was accepted and complimented at delivery, and then the shop refused to pay for it, mishandled the product, and required me to make another trip to retrieve it. As a small business owner, my time, materials, and inventory matter. I would have appreciated basic professionalism, communication, and respect for the fact that I was fulfilling a specific order for a business that had successfully carried my products for years. This experience was especially disappointing because of the long-standing relationship I had with the shop. I hope the management will take this as an opportunity to consider how vendors and customers are treated, particularly when someone is placing orders for products they may not be familiar with. Unfortunately, based on this experience, I would be hesitant to recommend this shop to other small business owners as a place to wholesale their products.

    The Inconvenience Store

    The Inconvenience Store

    4.5
    (20 reviews)

    What a cute little place for gift shopping. This place has a great selection of just odd stuff. it…read moreis cute and clean and the service is very nice. Most of the items are from Japan and they have stuff I had not seen before. They had a little Toto lighter which I loved as I have a Toto at home (it is a toilet, made in Japan and has a washlet.) They also have stickers and tee shirts and hats, they have lots of hats. I bought one for my son in law. The prices are fair for the area. We really did love the service. It is not a place I would go to often, but it is adorable and worth a visit. We had a great time there, just looking at all the stuff. It was not at all busy when we were there and check out was super easy. So, if you are nearby stop there. It is not a must see, but it is cute.

    Love the store but service 0/5…read more My friend and I had stopped by this shop after taking pictures at Booth by Bryant to take a look around. This shop is very nicely organized and aesthetic, however, the lady at the cash register who might be the owner did not greet us or anything, and seemed very bothered by us just walking in. There are some colorful crates in the back part of the store that my friend wanted to take pictures with, so I asked the cashier first if it would be okay to do so, since I had noticed that she already looked upset, and she said "yes and thank you for asking first since some people don't even ask" and I had also purchased a $40 hat prior to asking. I take a few pictures of my friend and as we're looking at them some customers walk in and are taking a look around and we scooted to the corner so they can shop. As soon as they left the cashier comes up to us with so much attitude saying "you guys need to get out when customers come in, if you guys are doing this they can't shop." when we literally were no where in the way of the customers. The last thing my friend and I wanted was to make her upset, which is why we asked permission first and purchased an item so we could stay longer in the store. But, the lack of customer service and passive aggressive tone was what makes us not want to shop here anymore. A simple "if customers come in I would appreciate if you guys step aside for them to shop" (which we did either way) in the beginning when I first asked for permission would've been nice instead of telling us to "get out" after I had already purchased something.

    Open House Gifts

    Open House Gifts

    4.9
    (53 reviews)

    I purchased an expensive Nambe salad bowl with wooden and silver tongs. The sales associate was…read morewonderful and wrapped it in bubble wrap since I was taking it to SF. I held the gift at my seat on the plane. When we opened it at my son's house the tongs were chipped. I immediately called the store and they said they would call manufacturer . They never called me Back. I had to call again and they said they would call back. Never did. Bottom line I should have gone to Bloomingdale's. Despite the cordial nature of the owner and his partner they didn't offer any compensation nor did they even have the courtesy to get back in touch with me. Brandon finally called once he read my two negative reviews. Almost two weeks to the day when I called him. Again, the item was defective and no recourse was offered to me. His response consisted of blaming me for carelessness in transit. Absolutely nothing true.

    What a delightful little shop!!!! How cute!!! Phenomenal customer service! Shoutout to Val! She was…read moredarling! In this unique store, they have candles, room sprays, diffusers, home decor, handbags, slippers, an array of jewelry that is very exclusive, and other accessories and gifts. Although, this store is pricey, it's Newport Beach what else!?!? Need a very nice quick gift to give, this place is your go-to! Lovely selection, and insanely clean and well organized shop! Parking can be difficult! Go just before opening hours. Highly recommended! You bet, I'm coming back!!! Thanks so much! LOVED!!!!!

    Extremely Retro - giftshops - Updated August 2026

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