I've used them twice - being from out of town and needing work on my phone that we do not have…read moreavailable where I live. Fast same day service. Very reasonably priced and good work by friendly and knowledgeable staff. They will be my go to when I need anything for my phone or i pad.

These guys are great. They can help you out with pretty much anything that you plug in.read more

I went to the location on South College by "A Taste Of Italy". Best tech customer service I've ever…read morereceived. The other review this company has on yelp is only about screen repair, I believe it was a bit harsh as tech repairs are not always an exact science. My issue was not screen repair but a hardware issue in my PC. The guy at the shop got me in and out within 45 minutes with no appointment needed and fixed my issue. The people here are life savors and I would recommend the business to anyone.

I made a yelp just so I could leave this review. I'm writing this so others don't have to…read moreexperience the same treatment I did. I went to them to fix my screen and not even three days after the "fix" the screen stopped working. I went back and they were going to charge me an additional $100 to fix it again. I said okay and day after day I went back but they didn't have the right part. The worst part was the customer service, even though it was their fault I was treated with disrespect and like my time didn't matter. 10/10 go somewhere else. Mr. Phix is not even a few minutes down the road and their prices are better! Plus the customer service their is great, they really wanted to help me unlike this place that's just after my money.

Nice place. She's very nice and professional. He's a bit of crank. He may be the brains but my…read moresuggestion is to keep him out of customer service.

They got me up and running and their customer service was great! Always scary when your computer is…read moredown and out.

Everything Great Customer Service and Direct Communication…read morein assisting customers 10/10

I wish I could give ZERO stars. DO NOT GO TO THIS BUSINESS. I payed 300 dollars for a new iPhone…read morescreen to only be given a faulty non-Apple screen that has messed up my iPhone beyond repair. My phone now turns black for hours at a time, freezes very 5 min, and is absolutley wrecked. this place is Bogus. I knew I had a bad feeling when I got my phone back, there was a pop-up on the screen that said "Accessory not supported (or something similar)" And the guy snatched the phone out of my hand and pressed buttons to make it go away. And basically f***ed my over to send me on my way with a broken phone. I'm so pissed off. DO NOT GO HERE I REPEAT DO NOT GO HERE. *plus: right when I walked in, the guy working hacked the biggest loogie known to mankind. Talk about customer service!

Review from Wilmington, NC. If you really care for excellent sound from your home audio-video…read moresystem, then look to Audio Advice for the best guidance and the best equipment. Oh sure you can go to an electronics store like Best Buy but Audio Advice will evaluate your home theater room and suggest the best possible equipment. I have known this company for years, even when it was Audio Lab before Audio Advice took over. I recently purchased a Paradigm powered subwoofer from them, and it has made a dramatic improvement to the sound quality. I should have done this years ago but I didn't know that passive subwoofers simply drain power from the receiver and yet don't give good sound. Thank you, Pat Henig, for your excellent advice and arranging an excellent installation by a skilled technician to do the upgrade.

Poor poor customer relations. Kept my money on a cancelled order and I never received the speakers…read morebut am getting threats from finance company that funded the purchase. Poor Poor poor shame on you all there.

Susan is unfriendly and highly opinionated. They built a custom PC that was supposed to be a fast,…read moreflexible machine. What did I get? An Asus Mini motherboard (about $70 retail) with a slow, dated CPU. I ended up with an out-of-date entry level PC with 2 USB ports!!??? Even though they used my new PSU, GPU and cables I received $0 credit. When the PC was delivered, I was expecting a professional installation. What I got was a sloppy, inept job: Cables were left tangled in a knot on the floor - software was left only partially installed. The worst part was I was presented with an $800 bill that exceeded by almost double what I was quoted after sizable 4 digit deposit. I was so intimidated by the presence of their employee inside my home, that I handed him my CC. (I have since initiated a case against YCF for that $800 bill. I did not seek a return of my 4 digit deposit.) After returning the MB and CPU to YCF, I hired Computer Warriors to build the PC that I was promised. I should have started with this friendly, professional, company.

I brought my aging laptop in because the keyboard was having problems. After an assessment, they…read moredetermined the problem was with the motherboard beginning to fail, and that at the price and my computer's age it wouldn't be worth fixing. Because they couldn't help me, they didn't charge, and I very much appreciate that honesty and concern for the decision that made sense instead of taking my money! I'll come back if I need repairs in the future.

My wife and I built a new house in Wilmington, we established early on in the process that we…read morewanted to automate our house to include Lutron shades which were going to be challenging as the equipment would be fully concealed. Keith and his team did a great job on researching and advising us on everything. The installation and ongoing service has been first class, I would not hesitate in recommending Sound Decisions to my friends and family.

Sound Decisions did an excellent job installing my receiver and wiring an extra amp to run my…read moreoutdoor speakers. Customer service was excellent. We ran into some issues we needed to trouble shoot and they were more than fair with regards to labor. They were able to fit me in quickly and get my sound system working great. I highly recommend them

What a great store! Clean, organized and tons of product!…read moreNew and oldies. DVD's and VHS's available. Staff was helpful and not hovering. Would certainly come back if in the area again!

Plus if they do not got what you are looking for in their shop. They can get any adult item for…read moreyou. If you want privacy about what you buy and yet feel free to be yourself, I guarantee Chip's Video's is the place. You want to have some adult fun while on your way to the beach just call or come in to their store. Just say Zach sent you.