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    Services - Sound Decisions

    Home theater calibration

    Component automation

    Home system automation

    Home automation repair

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    Acousticreations

    Acousticreations

    (2 reviews)

    The GM was nice and courteous. They came to our site and took notes. I called several times for an…read moreupdate and the quote, but they kept putting me off. They have not returned my calls after leaving multiple messages. We have been waiting since Nov 2023. We are disappointed and are now looking for a new company to help our church.

    "Smile" Steve and Chad--I've got you both on video during your final visit. The video shows Chad on…read moremy computer, while Steve is at Chad's side--giving hand directions(behind my back) and directions regarding what Chad should erase from my computer! What ensued "is really incredible: You were both giddy --like naughty boys-- telling me in very Loud and clear voices that you erased "all things Acousticreations" from my computer. Your previous visit shows you both expressing delight in the fact that you pilfered my TWC Password! Shame on you "boys!" In the past 1.5 years I had to call you tirelessly for you to repair the horrifically dysfunctional home A/V system that had 23 episodes of disrepair costing us more than $7,000.00. Your most recent estimate for yet another $2,202 -- was to finally repair the lemon AV system you installed. Unfortunately you could not be bothered with our never-ending repair calls. The end result was your refusing to repair our system because "You did not feel comfortable with how you were being treated?!!!" We did all we could to be loyal customers in spite on the constant aggravations with repairs, and invasion of privacy. You both will learn some basic business lessons the "hard way." I'm so very disappointed in your disrespectful behavior -- especially when you know I have acute back and neck pain causing sleep depravation. You have wasted an inordinate amount of our time and money. I'm done! Donna M

    Sound Decisions - hometheatreinstallation - Updated May 2026

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