Excellent! Everything about this company was done with perfection from estimate, communications and…read moreinstallation by Anthony. We are really glad we chose them for our Plantation Shutters. The price was fair and I would recommend them without hesitation!

Outstanding sales and service. We got exactly what we wanted, install was fast efficient, and of…read moreprofessional quality

It was a lengthy process to get them out here and get everything measured and get them installed…read morebut the end product looks great. Working with Anne was a pleasure.

We had our outdoor retractable awning installed by Carolina Canvas and awning. The cost was…read moreapproximately $8000.00. We have a cracked bracket and need a repair. We have called, text and emailed and have been continuously ignored. I did speak to the owners wife once and she promised to call me back in a week or 2 to schedule an appointment. That call was 4 weeks ago . We never heard from them again. This been going on for about 3 months. I cannot in good conscience recommend this awning company. Once they install your awning and take your payment you will never be able to reach them for a service call. They don't stand behind their product! Shame on them!

Customer service is A++++. I had been searching for a solution for my sofa repair without any…read moreresolve. I was told to contact TCW and immediately was provided a solution. Any furniture repair needs need TCW!

7/14- called them because lazy boy contracts out to them for service and nobody called me to…read moreschedule a service call. (I waited double the time I was told they would reach out) 7/16- talked to Ellie, who scheduled a call for 7/24. 7/24- repair man showed up on time to do repair however since he's not certified to make this repair he called to get someone else to do it. 8/4 I tried to call to get confirmation of today's call all 3 numbers I had went to VM. As neither my husband or I got anything from their side. After leaving first review I called them again and they were not happy with my review because it told this whole story from 6/19 onwards which included Lazy boy of Myrtle Beach and their part of this story. And while she tried to commend the first techs good sense not to make a repair he was not knowledgeable about, the issue was lost on her that as a company you should know what your employees can do before you send them to a customers home to make a repair in the first place. Concidering you know what you're coming to repair, you know what part it is, and photos were sent of damage. As a company that's when apologizes need to be made not justifications for bad actions. And while after today's visits star rating may improve the narrative is what it is, because this is what's happened. Yes, it was great that he didn't attempt the repair, but you shouldn't have sent him to begin with.

Our next door neighbors used Mike and gave him a great recommendation, so we decided to interview…read morehim. We also had the chance to see how his product worked as we had a hurricane and tropical storm prior to deciding to go with Mike. The shades are certainly not cheap, but considering what they will protect, it is money well spent. Our shades are also programmed to work with an app on our phones so if we are away and bad weather is predicted, we can lower the shades. Mike always came when he said he would, did what he said he would do, and was on top of our project every step of the way. His crew cleaned up after themselves(huge for me!) and were respectful and pleasant. HE EXCEEDED our expectations, and love the job he did.

Product is beautiful but their customer service is beyond terrible. We ordered 2 large hurricane…read moreshutters from these guys on 2 separate occasions. The first order went OK but the second was just a nightmare from a communication standpoint. We had specific measurements we desired and those were not observed (we even put blue tape on the pilings to guide) then the delivery of the product took months over estimated timeframe. Communication for the actual install was abysmal. The owner's son told us a time and that time would just go by with no one showing up at the house. And NO communication on the status of the installers. The first time there was rain on the main land but none on the island so we waited and waited for these guys to show. When they didn't we called them and were told that it was raining so they decided to not install. Let me repeat this, we had to call them. The second try for the same shutter we moved our morning schedule around to accommodate them and, again we waited and waited and waited and finally had to leave. The response from the owner's son was, "well you don't need to be there for install". We had asked specifically to be around. One last thing, for the life of these people they could not get our names correct on any estimate or invoice even after providing corrective feedback. I know that may seem like a small thing but when you pay $5grand for a single panel you sort of want them to get your name correct. (Granted, we were told during our first meeting by the owner that he did not really care if we called him or didn't call him. He had plenty of business and didn't really need ours). There are lots of vendors in the area for shutters so customer service can really give an edge. So, the next shutter I purchase will be with someone else.

The owner is very knowledgeable about lamps and what shades look best. Beautiful selections!!read more

Very helpful and friendly, knowledgeable service. Previously I had framed several original…read morepaintings and calligraphies. All were handled with care and the suggestions made very helpful.

Lou did a great job at a reasonable price. I scheduled through YELP which caused a time glitch, but…read moreit was an easy tool to use for communication.

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

What a beautiful showroom! This is a great store to find unique-looking carpeting and rugs. I fell…read morein love with so many rugs, that it's tough to choose--a dilemma indicative of a buyer with great taste! I recommend looking at Sutton's before you start shopping around, so you can see the difference in quality and selection. Not only that, the owners and staff are so helpful and friendly. This is a family-run business, so I will shop here rather than at a corporate store like Lowe's or Home Depot.

Found my perfect indoor/outdoor porch rugs. Very helpful staff and they are holding the rugs until…read moremy house is complete. Will be back as I complete my new home.

Had our front glass storm door tinted. Marc is polite, and very knowledgeable when it comes to…read morewindow tinting. He left no mess and the job came out perfect. Me and my fiancé are VERY happy with it! Thank you!

Great job putting my business logo on my car and beautiful coverage from the sun and cold on my…read morehouse windows. Best price as well. I would always recommend Solace Window Tinting.