Company does not return repeated calls for damage done…read more This moving company broke an item in the house I purchased last month. All phone calls, emails, and attempts at communication have elicited zero responses. Don't trust them - and believe me when I tell you they will not return your call(s) if there's an issue....

We used Lloyd's for a local move to a larger house. Having never used professional movers before,…read morewe weren't certain what to expect, but the process went well. The movers were all friendly and introduced themselves to us, which helped us feel safe, especially with our kids around. They worked quickly, padded everything well, and worked to get our things into our new home where we wanted them, despite some challenging home angles to work around. Moving is a stressful event, but Lloyd's Transfer & Storage helped ease some of the burden. We'd like to thank Richard W., Aaron G., Trent R., Jeremy, Hunter F., and Tia A. for all their hard work. We hope to not have to move again for a long time, but I would be happy to use them again if needed.

Wonderful managers! I appreciate this facility. They are kind and helpful. Their prices are…read morereasonable as well.​

Great local storage company run by the nicest people. They are on site and very helpful. The units…read moreare clean and the whole operation is very well run. Their pricing is fair and they take care of their customers.

Matthew gave the best customer service I think we have ever had. He helped us along the way with…read moreour UBox service. Gave us quality recommendations and offered to help us find a resolution if the furniture didn't fit inside the UBox's. I strongly recommend this place because of Matthew alone. He really went above and beyond to make sure we were taken care of and everything was right for us.

Very helpful and professional service at this store. I have…read morerented a truck and trailer from uhaul in chantilly and was very convenient to be able to drop it at night time and just go.

We used for personal self storage for a few months. Very…read moreconvenient locations & professional service. Would use again if needed storage space.

I have had several packages shipped to me by this company and I am so happy they are my shippers…read more My packages are always delivered with everything wrapped so nothing will get broken. I would not consider using anyone else. They treat me like I am their only client. They are always very professional and honest. So happy I found them.

Rob was very accommodating with setting up my account when I was in a different location. He was…read morealso very helpful when I had any questions. The girl at the front desk is a sweetheart. She was happy to help when I had a problem getting into my unit. They always gave me bottled water when I was moving things in and out of my unit with my son; just great people to do business with.

Save your money and stay away from this place it was a very nice storage unit when it was Ablin…read moreRidge then prime took over and they are the biggest bunch of crooks in Winchester if your a couple days late paying they will add fee on top of fees was told I owed one amount then when I paid it was told the amount was double over $200 was added on then they cut my lock off and left my unit unlocked for who knows how long I have over $1000 of tools and another $2000 in equipment that was left open I have a bigger unit at another storage place that never cut my lock and don't cost near as much as prime Storage does the same size unit is $60 cheaper so save your money and your storable sand stay away from prime

Great price for such a huge storage unit.....I am happy that it's locked up tight at night.....they…read morehave many security cameras which provides added security. I have always been treated nicely and with respect. Glad I found this place.

The staff are extremely helpful and very nice. The place is not as secured as I'd like, but they do…read moresecure the storage areas after night. I would recommend getting a dumpster nearby the storage units, but other than that I like the place and the price is good.

Outstanding experience! We chose this location because it was close to I81...but we will use this…read morefacility again because of how friendly and helpful Elizabeth was. She treated us like family. Thank you!

I recently moved to the Winchester, VA area. A contact highly recommended Shenandoah Storage…read moreConnection. Prior to the move we wanted to bring as much as we could in terms of house hold effects to a local storage locker. We ended up making many trips up and back during the house building process and brought a load of boxes each time. This reduced the cost we eventually had to pay movers, and was an easy way to have essential house hold items available as soon as we moved to the area. We were coming from almost 100 miles away so this was just very helpful. Elizabeth was great. Her storage rates were reasonable and as a bonus I even stored one of our cars at the facility. Every step of the way Elizabeth was just wonderfully helpful. Access to our storage was easy but the facility also has very good security. After we moved it was just really handy to have pre-positioned our must-have possessions for an easier move to our new home. I highly recommend Elizabeth and her company for your long and short term storage needs.

I called ahead about recycling our 52" TV. Cassie answered the phone and was pleasant and helpful…read more She told me day of the week TVs are received (Thursdays), the hours they are open and the cost. The drive to Berryville was gorgeous. Cassie greeted me when I checked in. She very friendly and gave clear direction on where to take the TV. The gentleman who received it took it and then did not charge me the $8.00 fee. Overall, my experience was a 5+!

Great customer service. Very helpful and knowledgeable staff. Great auction items. Have been buying…read morefrom them for years.