I stored my Mercedes-Benz and a trailer here this place is safe, easy to access and the staff are…read moreso friendly and professional especially Cory

Aghast, irate, and scammed. Nice place, promotional offers…read moreare scams. Between extra fees & abrupt rent increases, their costs are hidden and deceitful until it's too late. Wonderful, simple, clean storage facility. HOWEVER they're rents are higher than norm, so they often attract customers via "exclusive" or "online rental" offers that are much lower for the first year that turn out to be crooked. It's expensive to set up (around $200+ for a "$56" unit as first month payment), but I thought it would be worth it soon enough. Then once you've had enough time to move everything in, they send a notice that the promotional period is over (3-4mths), your rent is no longer fixed but determined on a month to month basis, and you now owe rent higher than even the standard rate. So now at the start of month 4, I've paid in app. $500 for 3mths of a $56 unit, and am being told my rent is going from 56 to 130 for a 5x10, after only 3mths.

We used for personal self storage for a few months. Very…read moreconvenient locations & professional service. Would use again if needed storage space.

I have had several packages shipped to me by this company and I am so happy they are my shippers…read more My packages are always delivered with everything wrapped so nothing will get broken. I would not consider using anyone else. They treat me like I am their only client. They are always very professional and honest. So happy I found them.

Outstanding experience! We chose this location because it was close to I81...but we will use this…read morefacility again because of how friendly and helpful Elizabeth was. She treated us like family. Thank you!

I recently moved to the Winchester, VA area. A contact highly recommended Shenandoah Storage…read moreConnection. Prior to the move we wanted to bring as much as we could in terms of house hold effects to a local storage locker. We ended up making many trips up and back during the house building process and brought a load of boxes each time. This reduced the cost we eventually had to pay movers, and was an easy way to have essential house hold items available as soon as we moved to the area. We were coming from almost 100 miles away so this was just very helpful. Elizabeth was great. Her storage rates were reasonable and as a bonus I even stored one of our cars at the facility. Every step of the way Elizabeth was just wonderfully helpful. Access to our storage was easy but the facility also has very good security. After we moved it was just really handy to have pre-positioned our must-have possessions for an easier move to our new home. I highly recommend Elizabeth and her company for your long and short term storage needs.

Great price for such a huge storage unit.....I am happy that it's locked up tight at night.....they…read morehave many security cameras which provides added security. I have always been treated nicely and with respect. Glad I found this place.

The staff are extremely helpful and very nice. The place is not as secured as I'd like, but they do…read moresecure the storage areas after night. I would recommend getting a dumpster nearby the storage units, but other than that I like the place and the price is good.

It a nice storage unit but the only issue was get the unit unlocked luckily there was someone that…read morewas able to help us.

Wonderful company!! Terri in front office goes over and beyond for customers!!! Clean, secure!!…read moreProfessional!!!! Great prices!!

Great service. Very courteous. When I needed a smaller unit, no problem. I would definitely use…read morethem again.

Last time I was at my storage unit on rte 37 I complained about mice droppings everywhere in it,…read morethis time I go to it and there's a baby copperhead, that gas been killed of course right at the door, now I'm wondering how many are inside of it. Below are pics I took of it laying at the entrance door

This facility is very clean, well lit, and in a convenient location. The young lady that checked my…read morein was pleasant and knowledgeable.

Do not use them and beware if they take over your location from another company. Customer service…read moreand communication is below poor, not to mention all the extra insurance fees they charges - and charge without sending adequate once they took over. Their technology and app is also subpar but will charge you extra fees to pay online. Mine also has inconsistent hours (even though they are posted on the door) so when I have tried to pay in person to avoid a fee no one has been in the office. There is also no way to contact management and the people who work in the store are less than helpful. Don't waste your money! I'll be moving my things as soon as I can!