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    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated 1 month ago

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    2 years ago

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    Olympia Moving & Storage - Window air conditioner.

    Olympia Moving & Storage

    (28 reviews)

    We used Olympia moving for our recent move from Manayunk to Cherry Hill. I was sold by the sales…read morerep, who took the time to virtually walk through our house room by room to get an estimate of how much stuff we had and what staff/truck requirements we would need - this was far more thorough than other companies I reached out to. Olympia was also very flexible with our timing requirements, which required us to move out one day, have an overnight hold, and then move in late the following day. When we panicked about a week before our move and requested a second truck, Ryan (our sales rep), smoothly saved the day and found additional moving help for us. I was surprised the morning of when the movers showed up even a little bit earlier than the estimated time frame, and even more surprised when after I returned from a few errands they were almost done! The same efficiency occurred for our move-in, and they kindly even rearranged furniture for me. Overall, very positive experience during what is usually a trying time. Highly recommend Olympia!

    My move last summer was so dreadful that as a new summer move season approaches, people should…read moreknow. One day was scheduled for packing and late in the afternoon the two packers decided it was the end of their work day, even though there was much more to pack. Their response as they left was, "The movers can finish packing." Outrageous. Olympia sent over two new packers the next day, but I also had to pitch in packing. The loaders were also bad, such as when they dropped a large wooden wall sculpture, breaking off a corner. They didn't tell anyone nor did they retrieve the broken piece for possible reattachment later. The damage wasn't discovered until delivery halfway across the country. The wall sculpture was ruined. There were also problems getting my sofa through doorways. The sofa and front door frame both sustained damage in moving the sofa out of the house. At the destination house I strongly suggested to the movers that the front door be removed prior to bringing in the sofa. They declined to do so and more damage to the sofa occurred as well as breaking off the original doorknob of the 1880 house. Those are some of the worst examples. Between the packers and the loaders, a disheartening amount of damage occurred to my contents, some of them antiques. I had expected, and believed I had paid for, better results. I will say that the move coordinator, Jennifer C., was excellent and worked hard to resolve problems. The moving van driver, Paul S., also clearly wanted to deliver excellent service, but was hobbled by poor helpers. Although their good reviews encouraged me to select Olympia, I had both bad packers and bad loaders. Other people have been luckier. But the outcome of your move shouldn't depend on luck. Also, at the destination, inspect your most valuable items for damage and record it on the Bill of Lading before signing it and returning it to the driver. It will be very difficult to collect for damages if you don't note damage at the time of delivery! One final word of advice: To minimize chances of damage to your biggest furniture, strongly consider removing your entrance doors before the movers arrive. They are very reluctant to do that, from my experience.

    Extra Space Storage - selfstorage - Updated August 2026

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