I had a great experience thanks to the exceptional help I received from the team member at the…read morestorage facility. From the moment I arrived, she was very professional, friendly, and incredibly knowledgeable. Highly recommend this location, especially if you get the chance to work with someone as dedicated as her.

very nice people I will be back.i worked with trinity and Frederick great customer serviceread more

We found B & C Storage location on Yelp. We went to website and reserved the unit online. We called…read moreon Monday and got an appointment to see it right away. My husband went, saw it and signed the contract. The location is safe, clean and like it. We even got a free lock with our contract and a great fee as well. You can setup payment online, which is very convenient for us. Thank you B& C!

We had such a positive experience with Debbie at CubeSmart. Moving things into a storage unit can…read morebe exhausting, but she made the day a lot easier. While we were moving in, she offered us water and checked on us several times to make sure we were doing okay and had everything we needed. That may seem like a small thing, but it really stood out to us. Debbie was friendly, welcoming, and attentive without making us feel rushed. You could tell she actually cared about how our move-in was going. It's rare to find customer service where someone takes the extra time to check on you after the rental is already completed. We were so pleased with the experience that about two weeks later we came back and rented a second storage unit. That probably says more than anything else about how comfortable we felt doing business here. CubeSmart was a great find, and having someone like Debbie there makes it even better. Thank you for taking such good care of us!

Michelle on Erie Blvd is awesome and gives the best customer service, she's always there for youread more

This company is very professional and cares about its tenants. I wouldn't go to a larger company…read moreonly because this was super convenient and affordable. I was able to pull my car directly up to my unit and I didn't have to walk down long hallways in some building to get to it. The security is great as well! Highly recommend. Support local businesses!

This is the storage unit you want. The owner is a very nice guy, always responds immediately to…read morephone calls and emails. We had a unique situation during a move and the owner went above and beyond our expectations to make our move as painless as possible. The storage facility itself is top notch with gated electronic access and clean units with roll up exterior doors.

Everyone that we spoke with were super helpful and really easy to work with. Renting for just the…read moresummer between school years was incredibly simple and cheaper than some other options. We will rent from them again next summer.

be prepared to be scammed on gas charges. i used 22 miles on a 15 ft truck and replaced with 6$ in…read moregas to put gas back to level it was taken at. they turned around and charged me an additional 16$ for gas on my credit card. horrible customer service when I addressed the issue.

Very happy with A-verti storage. Very professional people, informative staff. Starting with Gabby…read moreand Jason, answered my questions,helpful with deciding what storage I needed. Then with Melissa in utica I believe with info and setting up delivery, answered all my calls and texts, thank you. Then with the Very impressive delivery by Joe Crocker. Not just a simple back straight in and drop, maneuvered that 40 ft container like nothing, very impressive, dropped right where I needed it, then followed up by Christine, confirming all went well. Thank you everyone, hats off to all of you

A-Verdi always delivers with fantastic service and provides all the storage needs for my company…read more Jason and team are always a pleasure to work with!

Incredible joke. we picked up a moving truck. on the way home the whole truck shook in the front…read morewhen using the brakes. we placed an order for roadside assistance. after 3 hours no one came. we said it was the front end. they out in a call for an oil pan. it 3 1/2 hours and no one has come from roadside assistanc. the manager at uhaul said it's the nature of all roadside assistance companies. JOKE is such an understatement.

Ordered an auto transporter a month ago at my Cortland NY dealer. Got a call today saying they…read moredon't have enough people to bring it to my local site, where I ordered it. Clearly no concept of customer service. They had a month to plan for this.

Syracuse Movers was the first company that came out to my house for a true estimate (as apparently…read moreif a company does not actually see what you have, their pricing guarantees are null and void)! J. explained how everything worked, and I felt really comfortable as it was the first company that didn't pressure or hound me, and it was very clear their commitment to integrity, fair and reliable pricing, and taking care of their clients. I called last minute for my move and they still accommodated me in their very busy schedule in an interstate move from Syracuse, NY to North Carolina. The guys came in and on a very hot day, they packed everything into the truck, helped me finish packing what I ran out of time to do, and literally drove it down the next day and unpacked everything that same night. The team was fast, kind, friendly, and very encouraging as it was an emotional move. J. & I. especially made the day good - they kept my sister and I laughing and talking instead of stressing. On arrival in NC, there was only one damaged item and once we cleared everything up, the owner took care of me even though he really didn't have to because technically that item wasn't even covered by insurance. Everything else arrived in one piece and they delivered my boxes to the rooms as labeled (even though it was a lot of stairs!) The price was the same in the end that I was quoted, and the only issue was some technical miscommunication that we figured out really quickly and everything worked out great in the end. I recommend J and his team for any moving needs you have - local or out of state! It's a great local company that still holds to integrity and getting the job done.

Absolutely the worst customer service ever. On their website they said "Get Your Free Instant…read moreEstimate", so I called their number to inquire. What I got was (1) no estimate in any kind, though having provided many details about my move, (2) no guarantee about when the move can be scheduled, and (3) the worst temper I have ever encountered for someone speaking to a potential customer. Can't imagine what their attitude would be if I had agreed to let them handle the move without further inquiry...