I never bother with leaving reviews but the manager here went above and beyond so I felt I should…read moretoo. Our move in was easy and we had zero issues while we were renting there. When we moved out the property manager Chelsea gave us a free chilled bottle of water (which was much appreciated we'd been moving heavy boxes in the heat) and was very friendly and personable as she closed our account. No high pressure sales tactics, no hidden fees, very attentive staff. We will definitely be coming back if we need storage in the future.

Worst facility ever! The original manager who moved me in was awesome and kept the place well…read moremaintained! Ever since the new manager started, both the facility and the customer service went down the toilet! DO NOT EVER RENT HERE!

Reasonable prices, quick, simple and such an easy process, also the owner responses back very…read morequickly with any questions or when needed! A++ They are also very helpful, friendly, honest, very clean through-out the whole property, well lit with 24 hr cameras for safety. Also, the unit themselves speaks louder then words....really!! They are very nice, clean, kept up, secured, no leaks ( I know for sure because it started pouring when I was at my storage unit) and the size of unit are really nice and you also have 24 hr access to your unit!! A+++ for everything! I highly recommend everyone to go check them out, it worth it!!

Gated entry, privacy fence and cameras make me feel very secure about storing my stuff here!read more

I absolutely love this place. I believe it is ran by a man…read moreand his wife. I have had my stuff here for over a year and never once come across any issues. I called today to let them know that I will have the rest of my stuff out by tonight because I just got a new place and they were so willing to work with me. His wife prorated my rent so I wasn't paying for the whole month even know my stuff would have only been there 1 week. I would like to add my boyfriend told them a few days ago that we were moving out by the 10th so I didn't blind side them. I would advise being courteous and giving them a heads up. If I need to store anything again this is the place I will come!

Helping our daughter get moved there was more than the new place would handle. This facility was…read morerecommended to us and it was a great choice. They are friendly but business like, which I respect, and the facility was clearly well cared for which gave me a good feeling of security. No problems, no hassles ...just a quick sign up and we were done. Made moving day a whole lot easier.

Jennifer was so helpful in renting our moving truck and trailer. She went above and beyond to make…read moresure we were taken care of. Thank you for making a stressful move a little less stressful! Having worked as a Marriott Customer Service Manager, I have very high standards for customer service. Jennifer exceeded those with her outstanding customer service! Keep up the great work!

Never really used storage before but Jennifer has been very helpful in maintaining storage units…read morehere. Appreciate all the help and highly recommend it and it is close to downtown! Thank you!!!

Needed a very last minute storage place and was so lucky to find Storage Plus…read more No crazy " fine print" everything is upfront and beyond fair for prices. Management lives on site so you have that extra sense of security. Very helpful staff. I searched a ton of places because I hate finding out what I thought was a deal has tons of ridiculous add on fees---- Storage Plus has none of that!!!!!

From the owner: We provide simple, safe, secure and convenient self-storage solutions in a pleasant, comfortable…read moreand clean environment. We treat our guests like family promoting fair, individualized care no matter where you choose to store. We offer climate and non-climate controlled units in a wide variety sizes suited to meet any storage need. We also sell all the moving supplies you'll need for your move! See you soon!

I went from loving this place to hating it. Why? They originally offered me a temporary RV slot,…read morebut then right before I signed up they said they had a permanent one. Fantastic. So I took it and declined other locations as they called. Think just contacted me and said I had a month to remove my trailer because it was a temp spot--which I would have never agreed to. I guess if you like this place get everything in writing and make sure you know what you are getting.

I have been using Think Storage for a couple years. I have a unit that I use to store inventory…read moreand samples for my work. I have been very happy with the facility and the staff here. The facility is always immaculately clean. The office staff has always been friendly and helpful. I recently needed to ship around 20 boxes with a shipper. When the truck arrived the driver was very rude and wasn't going to pick up the freight because I did not have a label on each box. The office staff quickly made copies for me and then helped me put the labels on the boxes before the driver could leave without picking up the shipment! I was very grateful and impressed by the extra mile customer service. I would highly recommend Think Storage for your storage needs.

Extremely disappointed with this Extra Space Storage location. Rates were increased overnight…read morewithout any notice, and attempts to contact the facility have gone unanswered--no returned calls, no one picks up the phone, and there is no email to reach out to. Poor communication and lack of transparency. I would not recommend.

Safe secure storage extra friendly staff ! The units are clean and very reasonably pricedread more

Always friendly great service good price recommend to everyone. Sheds open until 9:30 easy to…read moreload.good sucerity

When I first started storing here, they had the best staff and were the most awesome facility…read morearound. Now they've changed management, staff and their ability to know how to treat long time customers. After almost 10 years there I'm now looking to move to a different storage place because of how absolutely terrible they have become here. Raising rates multiple times a year, locking out units that are fully paid and up to date, terrible office hours, you name it they'll do it.

I stopped in to talk about my $70.00 rent increase and what I could do to get that reduced. The…read moreStore Manager Camille Parslow was very friendly and knowledgeable. She explained why the rent increases happen. She then put in for a rate reduction back to what I was paying. She contacted me the next day that it was approved. Thank you so much!! I was going to have to start shopping other facilities if she couldn't have done anything. So thank you for saving me from moving. I wish extra space had a different policy for charging their units according to supply and demand and these rate increases would not happen for loyal customers who pay on time month after month.. I know you can lock in the rate by paying for months ahead, but who can afford to do that these days.

Sherri has been great to work with She has helped with a payment issue I had and she is there to…read moreanswer any questions I have had I have been renting my storage unit for over 10 years extra space storage in West Jordan is a fantastic place to rent storage units