1. Box-n-Lock Storage

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Salt Lake City, UT

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Box-n-Lock Storage

5.0 (7 reviews)
Open • 9:30 am - 6:00 pm

Services - Box-n-Lock Storage

Truck rental

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5 years ago

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7 years ago

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Karla F.

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8 years ago

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Karla F.

Thank you for the review Monica!

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8 years ago

They had excellent customer service. They answered ally questions and was very informative. Recommend for sure

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Karla F.

Thank you for the review Kayla!

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8 years ago

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Karla F.

Thank you for the review Susi! Much appreciated.

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9 years ago

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Karla F.

Thank you Rebecca! We appreciate the comment!

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10 years ago

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Karla F.

Thank you! We appreciate the comment!

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(33 reviews)

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I decided, last minute, to hire movers for a local move. I called Miracle Movers and told them what…read moreI was moving and what I was willing to pay. I gave them a final box count and we reviewed the photos of all my furniture. I agreed with their estimate which was 25% higher than what I wanted to pay. Before they arrived, I moved all of the 95 boxes out into the garage to help get the final cost down since they bill by the hour. The final cost was double my starting number. So they need to do some work to provide better estimates. But on the plus side, they were careful with my belongings and getting from the truck to my apartment on the 4th floor was quite the hike. After they left, I plugged my recliner in and it wasn't working. I looked underneath and found that two of the wires must have been tangled up with whatever it was that they used to move it, and the wires were stretched to the breaking point. The company sent 2 people over to see if they could fix it. Two hours later we abandoned the effort and they told me to give them a few days to see what they could do to make it right. In the end, they found a new recliner and let me sit on it and try it on for size. It is nice, it is new, and it reclines. So I said, fair enough. They had gone the extra mile, and gave me more than they were obligated to do per the contract ($0.60/lb). We agreed on a delivery date and Andrew showed up right on time and delivered my new recliner to my place and hauled away the chair (which is that you call a recliner that doesn't recline). Happy Ending.

I hired Miracle Movers for a residential move and wish I hadn't. (Zero stars!)…read more The estimator texted me about 6 hours with 3 movers after a virtual walkthrough. I signed the estimate dated 9/18. A revised estimate dated 9/29 showed 9.5 hours, and my signature was applied to that version without my knowledge. I was only told a fourth mover would be added. That mover never came, and I never got a status call. The crew arrived at 10:30am and finished at 1:03am, about 14.5 hours. They stopped at a store and got lost on the way to the new home. The crew lead told me he was new and couldn't explain a document he had me sign, and he couldn't run the invoice process either. The TV mount was removed after I was told it wouldn't be. (I had to have it reinstalled.) The bed and a Lovesac couch were assembled wrong after the crew said they knew how. Items in my storage cage looked tossed in. I was told I could opt out of Full Value Protection but it was charged. My card was charged $4,900.60 on 10/2, $1,084.68 was refunded, then $3,815.92 was charged on 10/3. I never authorized either invoice charge. The company said a voicemail explained the changes, but the greeting on the recording they sent was not my voicemail greeting, so I don't believe it was left for me. My card issuer denied my dispute, and nobody has returned my calls. The crew was friendly, but the company's communication and billing were not. Get everything in writing.

Atlas Moving Company

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(32 reviews)

Have hired Atlas moving company three times and they have been outstanding 3 times. Most recently…read moreworked with Jesse and Brian and they were super organized, very polite, worked their butts off and didn't break a single thing. Hopefully not moving again soon but if I do I will hire them again! Thanks Atlas!

Lost Over $5,000 Due to This Company!!!!…read more ***Review for atlasmovingcompany.co*** formerly atlasmovingcompany.com, in Utah I hired Atlas Moving Company in December 2025 and the experience cost me over $5,000 in total losses. Here is the breakdown: Initial payment for services: $2,000 (company failed to complete move, didn't finish apartment clean, left behind bedroom furniture) Property destroyed by rat infestation: $2,500 (caused by company storing garbage near my belongings) Key replacement: $300 (company failed to return my car, house and mail keys) Additional storage costs and gauging: Stored my items in unauthorized storage unit, Apex Storage, and failed to obtain my permission to do so. They failed to place my name with Apex, and Apex denied me access to my belongings. The company withheld my property for weeks and I had to file a police report to track down my belongings and get them returned. When they were returned, extensive damage had occurred due to rats attracted by improperly stored garbage. Public records show the company was **dissolved** by the State of Utah during our transaction, and only reinstated after police involvement. The company has been unresponsive to my attempts to resolve this matter. Litigation pending ... warning ... they've branched into Idaho, beware Idaho!! This has been an expensive lesson. I strongly recommend using a different moving company!!!

Box-n-Lock Storage - selfstorage - Updated November 2026

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