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    Extra Space Storage

    4.0 (9 reviews)
    Open • 6:00 am - 10:00 pm
    Updated a few days ago

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    9 months ago

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    Emily S.

    Please contact us at (281) 532-3500 to discuss.

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    5 years ago

    Awesomeness all the way around!! Thanx Benjamin such a kind man excellent customer service!! Easy quick process with fair pricing!!

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    Extra Space Storage

    Extra Space Storage

    (5 reviews)

    Clear Lake

    I am not a tenant of this storage place but my partner is, so I am writing on his behalf…read more My partner has been a tenant of this storage space since before it became Extra Space, and that all changed today when we discovered rat feces and possibly urine all over his things. He spoke with someone at the desk today, and they basically said since he didn't have insurance on his unit, he was on his own. They were apparently FULLY AWARE of the infestation, but there was no communication sent to tenants about it, or if they had hired pest control to take care of this. I just saw a review written 3 weeks ago stating that this infestation was reported 6 months ago (maybe longer!) and was given no solution and vague answers by staff. In his unit, one of the ceiling tiles is bowing, showing an opening, which is where I'm sure the rats came from. There are bits of ceiling all over his things, rat feces around and inside boxes and all over the floor, and mainly on a set of dining chairs that had fabric cushions. We now have ruined dining chairs that were perfect upon storage, and dozens of boxes to go through that may be ridden with rat feces and may need to be disposed of due to a biohazard. Absolutely disgusted and disappointed in the management team for not communicating a pest infestation and biohazard to their tenants when this was initially brought to their attention 6 MONTHS AGO, and also not communicating to tenants to check their units after said rats were discovered. Needless to say, he's going to be moving his (undamaged) things out as soon as possible. Don't believe any 5 Star reviews being left back to back as of recently!

    I normally don't do reviews but the employee that helped me with my inquiries was truly amazing. I…read morewas really having a bad day and in the middle of having to make a life changing move. I had been having very bad experiences trying to find a storage unit. I had just about given up and thought I would try 1 more spot. I am sooo glad I did. Danyelle was just wonderful. Her greeting was the most professional that I had received all day and had an addictive energy. She was very knowledgeable not only about the units and was able to answer all of my questions and concerns without hesitation but she also had knowledge of the area which is a great but rare trait. I am looking forward to returning and allowing them to assist me with my accommodations. Thanks Danyelle for your help!!

    Extra Space Storage - selfstorage - Updated September 2026

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