Was told it would be 3 weeks to get. Ended having to pay for a storage unit for 2 months…read more Then delivery postponed. And then you get charged an extra $412 the full amount in 1 month. Best best is to hire someone on the side who can build a shed in a weekend. Also cheaper if you can do it yourself.

James was great!! He went above and beyond what a great experience. He sold us a building and kept…read moreus up to date the entire process. I highly recommend James. And we got a great building!!

I paid for a plan for a storage unit and was given one price, when I called and spoke with the…read moreagent, I asked if the price would change after a few months, that agent told me NO. However, this agent was new apparently and price does go up after one or 3 months, not sure. it doubled. Beware.

I was so very impressed with how helpful and courteous Carlos was…read more The facility is very nice, clean, easy to get in and out. If you are looking for an excellent storage place - this is it!

Great storage facility. It feels good knowing my valuables are in a good climate controlled…read morestorage. Daniel was very helpful when getting my storage unit. I felt at ease being able to use their truck to move my stuff.

Now that I have all of my stuff out of storage, I can give them a great review. They rented an…read moreenclosed air conditioned unit to me for a few months as I sorted things out. They always sent an email saying when the rent was due (although I knew anyway), and from their information they take I got an Email saying I had a rebate because of my birthday last month. The place is top notch and very helpful. They have video cameras all over to make sure everything is on the up and up. As a tip though, buy your own lock that's standard, because twelve US is a little steep when you buy it from them. You can get something like a gate lock, or school non combination lock like kids used to put on their lockers (now they don't even use them).

Christine is AMAZING and we are so happy with the help she provided! 10/10 recommend Santa Fe…read moreStorage.

They almost have a monopoly in Santa fe area. The "lady" and i use that term loosely that runs the…read moreplace is mean, nasty and vicious. She is almost never there, even during business hours. I tried several time to go there to pay a bill as i was unsure of the amount due and couldn't use the dropbox. Each time there was a message that said gone to the bank, or post office or lunch etc... After 3 tries on different days i called the phone number of the gate. The manager answered already annoyed. I told her i have tried to come by several times but no one is ever there. She snappily responded she had things to attend to and was at Arlan's Market? Not sure what that has to do with anything but ok.... She then said something to the fact that the sign on the door said she was gone and i should come back. I replied yes, it says you went to the bank and would be back in a few minutes (not Arlans Market). She then gruffly said.... well i will be back at 12:00 noon if you want to wait. I then responded, "Ma'am, it is already 12:15pm". She said, "I'll be there soon", and hung up. My wife and i waited. She pulled up in a car with the words, "Sassy" written largely on the back window. My wife looked at me and said, "oh boy, you are in trouble". The manager went inside and motioned for me to come in. I got out of my vehicle and got to the door when she burst out, almost hitting me in the head with the door and began to point at the sign saying "YOU SEE THIS". I responded, " I am a customer how dare you talk to me this way". That really got her going. I responded with, "just let me pay my bill and i will see the owners about your behavior". I left. The Haak's who own the winery own these storage units. I went there and asked to see one of the owners. I waiting and Mrs. Haak came out. She immediately, loudly said, "Oh, so you are the irate customer". I was shocked. I tried calmly talking to her and she did listen. At the end, she said the manager deals with a lot of "idiots" and has to talk to them this way. Again, i was shocked. She alluded to my education level, and said most people who are customers there are very unintelligent. I responded," that may be but don't they still deserve respect." It was obvious she didn't care, so i thanked her for her time and left. If you like violent confrontation, poor service, and being abused then go here by all means

Jamie was efficient and friendly on my service of becoming a new customer at this business…read more I was on a time frame of putting things in storage. Facility has gate ,but was locked at closing. not being from here and needing a unit to get things out my current situation,it was an inconvenience not being able to get in gate. A key or code at gate wood be more efficient for those that are not from there.. but you ver all friendly staff

The lady Jamie is the most welcoming person. Always with a smile. She has made My storage time a…read morevery nice experience. Thanks Jamie Billie Aguilar

Book a storage was really easy. I loved the storage manager showed me around, storages to check my…read moreoptions. She was really helpful with all the questions i had. Provided me with free locks :D Storages are clean, big, just what i needed. I highly recommend this business.

Was the only place that I could find in Galveston county that had covered RV parking. Phillip was…read morevery helpful. Was over the phone. Came in, and he showed me around the property. Came back the next day to fill out the paperwork. So far so good

Stopped in today and spoke to Olivia for some pricing. She was very friendly and knowledgeable and…read moreeven gave us a coffee mug. I would highly recommend Storage Choice!

We recently moved into town and had reserved a spot to store our HUGE trailer at Storage Choice…read more Before arriving we had apprehensions as to whether it would fit and the manueverability with it on site. When I called enroute, Shelby answered and assured us that there should be no problem. We were still apprehensive as we were reviewing the satellite aerial shots of the location. Then Shelby did the unthinkable! She got in her car video recorded the entire course from gate entry to the exact location we were to store our trailer and sent it to us 200 miles away!!!! Who does that????? Well, Shelby did!!! In every way we were accommodated to make the dropoff painless. Get ready folks for the 'Welcome to Texas' hospitality at this place. They've created a new standard for professionalism and customer service. Thank you Shelby and Storage Choice!!!!

So I must say Storquest went above and beyond for their customer service. I had a problem with…read moreStorquest and their District Manager Robert made sure to contact me. Robert went way above and beyond what he needed to. I am very happy with the results, and the way Storquest handled my complaint.

I don't really have a problem with the storage itself. It's kind of pricey for what we get but…read morethat's besides the point. Whoever's idea it was to close at 6PM and cut off the gate access is an idiot. What about the people who work from 9-5 and then need to move?! They're expected to do that in an hour? I don't know I just think the hours of the gate ending at 6 o'clock is absurd. I understand the office closing at 6 but the gate should remain functional until like 8 AT LEAST.