Lloyd was very helpful. Check-in was such an easy process. I do feel like my things are safe and…read morethis was the best price for the value around my neighborhood.

The office manager is the best but customer service over thr phone forget it they are the most…read morecondescending piece of shit you can ever deal with. Every fking time I call I don't see your account, when I give mine? Mind you i have not spelled it out for her to say that yet? So how the hell can you see or not see my account if I didn't spell my name it's not easy to spell since there are plenty of ways to spell it. So I asked her well how did you spell it if you cant find? She's like well obviously I didn't spell it right if I can't find it! You need to spell it then I can find it. ok now I had to pull myself together because I remember her from the first time I called when I was stuck behind the gate at their so called 24/7 facility i forgot my phone and needed them to open the gate this bitch took 15 min opening a gate because she can't find my acct again because without asking me how to spell it or what's my full name she putting her own shit in the system I was stuck in the facility for 35 min. Also plenty of spiders an roaches. Rent increase almost 300 for a 10x10

This is a newly constructed four-story facility that opened in late November with a convenient…read morelocation on 3rd St. between X and Broadway, near downtown and easy freeway access. The manager, Robert, was extremely helpful and spent half an hour with me answering questions and checking the storage unit and gate access to make certain everything was in working order. The facility is pristine and very modern, with a large reception area and motion-activated lights in the corridors and inside the units. Almost all of the units are internal, with none of the dust that is common at storage facilities with direct drive-up access. Robert said there are 1,200 units and I was among the first 10 renters. Initial prices are very competitive, especially for the downtown area. My rent is 15-20% less than I had been paying for a unit the same size at an older facility in an outlying area. The initial rate is guaranteed for the first six months. For now, access is quick and convenient, with no waiting for parking, elevators or carts. It will be interesting to see if that is still the case after it reaches full occupancy.

Garbage corporation... Didn't get a notification about them selling the facility to another storage…read morecorporation n now Storquest corporation office said oh sorry to all its customers n no compensation just sorry...

Quick, easy move in, then was able to get a cheaper unit after several months and that experience…read morewas just as easy to transfer into with no issues. They are very clean (came from a place infested with mice... YUCK) I've had zero issues with anything there. I wish they did stay open a little later due to work hours but I make it work when I need to go. I'll stay here as long as I need to, very convenient also. PS... WE LOVED THEIR CUSTOMER APPRECIATION PARTY THEY HELD last year! Thank you for thinking of us too!

Great facility...clean and secure with easy access to all the units. The staff is phenomenal! We…read morecalled from LA prepping for a move and received so much support and assistance which made it a seamless transaction. They know their business! Please contact the facility manager-Jennifer Johnson- you will not look elsewhere!

Worst storage in Sacramento and worst experience in my 35+ years. Management called to tell me my…read moreunit was found without a lock on it. Keep in mind I had not been to my unit in over 8+ months which they also verified on their records. Unit had been ransacked and they could not pull video footage or explain to me how it happened. Had a ton of priceless kings memorabilia from the 80's-90's stolen along with a ton of other items including 5 binders full of old sports trading cards. At first they demanded that I buy a new lock for the unit from them. I argued and they gave me a replacement for free. Regardless your items are not safe in this storage facility. Ridiculous to say the least

Nora was very helpful in answering all my questions... I recommend Public Storage Sacramento…read more,thanks for helping me....

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

This place is a fortress for your stuff with a wonderful staff!…read more My husband and I needed a place to store our belongings for 2 months while we transitioned from our loft to our new house (which was still under construction). I knew this was the right place to house our belongings when I asked the manager during the tour if they had issues with pests or theft, and he was mortified and responded "what kind of storage unit would we be if we had pests and theft happening?!" (A response I had not gotten from a different storage unit I toured before finding R and 21st storage). He then went on to share with me all the security and pest prevention measures they take. Booking the unit was easy, the price was reasonable, and it's very clean and professionally run. They have ample available carts and do a great job with security. They also have ample parking. Also because there's only one entrance and limited hours, we felt especially confident in our items staying secure and in quality condition. Cons - the hours are somewhat limited (particularly on weekends when they close at 4) and because it's a fortress vs. drive-up it does take a bit more effort (and time if using movers) to get stuff into the single freight elevator, down the hall, into the unit etc. All that to be said, it was the "cons" which gave us a much better sense of confidence, security, and anxiety reduction leaving our belongings here. You will absolutely get an arm workout from the lifting the elevator rolling door up and down though! We can't say enough positive things about the experience and it's great that it's located right in the heart of midtown!

My experience with Mike and Sarah has been an incredible one right from the get go…read more First, they are some of the most friendliest people I have ever met in my life--just really great couple. More importantly, their customer service is just plain amazing (because they actually care and I can tell from experience). Second, their location is super clean, and inviting. They just recently updated their camera system and added even more cameras (keep in mind, they already had a ton of them to begin with and knowing that they live on site, already made me feel safe and confident about about this location and its security). Third, their prices and absolutely better compared to public storage and tiger and they don't try to rip you off with that $1.00 move in, because they are honest up front and don't have those sticky contracts that others get you with. Quite frankly, I totally recommend them, and will do business with them and will refer anyone I know here.

Friendly helpful people. Great service and specials! They…read morewent out of their way to help!

I literally stay here because of Billy and the service he provides! I know m storage unit will stay…read moresafe. He is so courteous and very diligent in his job! He is always friendly whenever I come in!!!!

Our new 30 ft travel was stolen and they haven't even contacted us to provide any camera footage…read moreetc...2 trailers stolen in 1 week by same person..this is not a secure establishment..we are devastated

Amazing quality service from the staff here and very thorough with there work and super helpful in…read morethe process 10/10 service very much recommend

I forgot my code, Ricardo A. was very kind and patient in getting it for me. Everyone in the office…read moreis always friendly and helpful and the grounds are always clean! I would recommend this facility to anyone looking for a storage unit.