This has been the worse experience I have ever had! If I could give it a zero I would. I have been…read moreout of work since March but have managed to keep paying my storage before it has gone into auction. 8/26/25 Tamara told me I had until 9/18 to pay. Then 9/15 I get a call from Sarah saying it will be auctioned on 9/18, I told her I couldn't pay until 9/19 when I get paid. She said if it's auctioned Thursday I could pay that morning of 9/19 before whomever won the auction comes in to pay. I got a call from Sarah 9/18 saying it had been auctioned, and she can call to see when the person was going to come get my stuff so I can pay before they come. She never called back so I called her back and she said the person wouldn't answer and had already came and got my storage. I'm so pissed at this point! I was trying to borrow the money so I could pay, all this caught me off guard! And they have the nerve to think I'm going to pay the difference! Pay the difference for what! they kiss my black ssa! ATP this business is over! I could've been let this storage go if this was the case! Please do not use this company! This was so unfair!

Sarah was so much help! She took me on a tour of the property and even showed me where the security…read morecameras were placed. Both gates were closed and working properly when I was there. The monthly price for my 10 x 20 was cheaper than Public storage.

Everyone was amazing from start to finish! Starting with Lina over the phone--she was extremely…read morehelpful, professional, and answered all of my questions. They also had a text number available, which made it so easy to ask any last-minute questions before the movers arrived. One thing that was especially helpful was how they handled my clothes. I had over 20 bags, and they brought a large moving box that made transporting everything to my new place so much easier. Miguel and his team were incredibly patient, kind, and careful with all of my belongings. One of the guys even took the time to fix drawers that had previously become loose from normal wear, which I really appreciated. Overall, they made the entire moving process so much easier and less stressful. Everyone was done in 4 hours! I highly recommend H-Town Movers!

They arrived on time and quickly moved our belongings to the new location. Handle everything with…read morecare and went above and beyond. I have used them twice and can honestly say I won't use another moving company again!

Great source for used moving materials. Have used their services twice now. Boxes of all sizes at a…read morefraction of new cost. Boxes are sturdy and typically, come from moving companies that use the good stuff. They also sell wrapping paper and shrink wrap. Friendly staff.

From the owner: used moving boxesread more

Access was as described and I liked that I had my unit and access code on the app in my phone. My…read moreunit was fine with easy drive up access, no AC but I didn't sign up for it. Been renting the unit for a year or two. 10'x10' unit started off paying around $80 including insurance they require. About two years later, they raised the fee twice and I'm now paying $135/mo. The first raise, they said they were making updates to units. They added new locks to the doors for added security. From office staff was nice when I did interact with them. Not a bad place to rent from, just not happy about how much the monthly cost increased. Moving my stuff to a storage place closer to my house and cheaper, although I'm sure the new place will raise their fees as well.

They really don't maintain their facilities very well and they increase the rent quite oftenread more

The moving crates are great! These were a fantastic investment and made our moving easier!…read more Delivery was prompt, crates were clean, would HIGHLY recommend for anyone planning to move!

Not only are these crates amazing, the team kicks ass. The crates are super clean, easy to use,…read morestack nicely, are sturdy, and each provides tons of room. The team drops the crates off, leaves labels for you to use, and then picks them up when you are done. When my movers walked in, they said they were so grateful that I was using the crates. Best things about using these crates - easy, environmentally friendly, don't have to deal with taping boxes, and no need to worry about what to do with the boxes when you are done. Using these crates was a GREAT choice.

we got a quote right away and set the move up, thought there might be a better quote and it didn't…read morehappen. After canceling the initial move, we had no one for the move. I called at 2:00PM and they were here at 3:00 PM for the move. The man was so accommodating and very careful with all of the furniture, they wrapped everything and took it off after relocating it. They were efficient, professional, had all needed equipment for the move and listened to directions on the placement of the pieces. I have moved over 17 times in my life and this was the best experience of all. The men are respectful and friendly.

To anyone considering Square Cow Movers: do yourself a favor and look elsewhere…read more I did my homework. I spoke with multiple moving companies. In the end, it was Square Cow's overly confident answering service that convinced me to go with them. Big mistake. I hired them to move a large bedroom set from a second-floor bedroom to the garage--something I clearly communicated was not a simple task. I had over four phone calls, sent multiple photos, and explicitly discussed the risks and challenges involved. Each time, I was told everything was "in the notes" and the movers would be properly equipped with straps and the right tools. I even spoke directly with the operations manager the day before the move. He reassured me--again--that his crew would be fully prepared. He even advised me not to purchase additional insurance, claiming it was an easy job and not worth the extra cost. Then moving day arrived. The crew showed up completely unprepared. No straps. No proper equipment. Within minutes, they dropped the first piece of furniture, severely damaging it. The rest of the move was borderline reckless. The crew themselves admitted that Square Cow doesn't provide them with tools or care about their safety--or the customers' belongings. According to them, "Square Cow only cares about making money." After my experience, I believe it. I filed a damage claim, and now I'm stuck in their slow, unresponsive process that may take up to 90 days to maybe--maybe--get a fraction of what the damage is worth. Bottom line: they talk a good game on the phone, but they have zero follow-through. The left hand has no clue what the right is doing, and they clearly don't equip their crews to do the job safely or professionally. Their so-called claims department is a joke. Don't fall for the sales pitch. There are better, more honest companies out there. Square Cow Movers is not one of them.

I rented a 5' x10' four years ago for $104 per month. Today I pay $211 for the same unit. Highway…read morerobbery!

Do not rent a storage unit from this company. I moved out of my unit at the end of October 2022 and…read morethe manager at the time said they would prorate my rent (I had two units and the billing periods just passed, so I was told we would get a refund for the prorated amount). I called and called multiple times and could not get a straight answer from anyone regarding my refund for over 3 months. Finally was able to speak to the new manager at the beginning of January 2023, and he said that he would send the request up to corporate and they would issue my refund. I hadn't heard anything back for three weeks so I called today and the manager simply said "they aren't going to refund you, sorry." No further explanation so now I am out this money. This is some of the worst customer service I have ever received. So unresponsive and so unhelpful.

I'm a returning customer. Juan helped me set up my appointment. He answered all my questions and…read moremade the process smoothly. The moving team...Jesus, Andy, and Emilio wrapped all my furniture and moved everything with care. They also played live Tetris to fit all my belongings (3 bedroom set, piano, desk, 1 cabinet, 2 shelves, dinning table, breakfast table, 14 chairs, office chair, 40+ boxes, and other misc small items) into a 10x20 storage unit. I was stressed for several weeks. The Optimus team made the process smoothly and worry free. Thanks.

We made the perfect choice when we went with Optimus to move us from Katy to the hill country!…read moreJessie, Jorge, Wilder, Elias, and Emilio took such great care of all of our things! They arrived by 6:45 am and didn't leave our new home to head back to Houston until midnight. Not only did they move everything perfectly, but they were kind, polite, and went out of their way to make us feel at ease! I was really worried about the move, but Jessie and his team made sure everything went smoothly!

Move was very good. I wasn't able to change the destination location online so there was confusion…read moreat arriving at the right place since I had only texted it. Guys were late 2x before we started, but the move itself was done professionally, very organized, and ended very well. Would recommend.

Justin & Sadiki were the absolute best, would highly recommend!…read more Moved locally within the Greater Houston area, made a couple stops to pick up furniture, and had it assembled at the new house all within a few hours.