"You lose 100% of the business you don't ask for"…read more I've recently been charged with clearing out storage units we used when moving the Patriarch out of his house and into ours. There were quite a few leftover items that no one in the family needed, and these one by one were sold/donated. We were down to just a few items, which I listed on Craigslist. One was a spinet piano. I didn't get any bites, but I DID get a great text from It Can Fit telling me they would be happy to move that piano once I sold it. It was well written and friendly. Mom always liked someone who went after what they wanted, and I do too. So, when we finally needed to move that piano, I texted back to see if they could do the job in two days. Pretty quickly, despite it being like 8:30 at night, they responded - yep, they could. They asked some questions, I answered, they gave me a price, we agreed. Awesome. Day of the move comes and they're texting me to let me know they're on their way, they go there, were loading as I drove up, we went over, they moved it in, zero problems, zero damage. Super friendly, nice, took my debit card, and gone. I have moved often in my life - college, military, moving parents into assisted living, out of assisted living, into condo, out of condo into addition, then clearing storage units. This was one of the best experiences I have had. I would definitely contact them again.

I would strongly caution anyone considering It Can Fit LLC, specifically Durmel Coleman and…read moreAdolphus Pinckney. I scheduled a move that was supposed to begin at 7:00 a.m., and the time was repeatedly delayed throughout the day (9:00 a.m., 12:00 p.m., 3:00 p.m.), with little to no consistent communication. Meaningful communication did not begin until approximately 4:00 p.m., after the day was already lost. The agreed-upon terms were not honored. The job was supposed to include four workers, a 20-foot truck, and completion within 4-5 hours. These conditions were not met. At one point, they were unable to secure a truck at all, and I had to step in to try to resolve the situation myself. As a result of these failures, I experienced over $2,000 in financial loss and significant disruption over two days. Additionally, their handling of the truck situation caused a $1,608 issue to be connected to my U-Haul account. While I resolved the matter myself, it required immediate attention and time to correct a problem that should never have occurred. After the move, I was informed by the storage facility manager that an item fell during the move and a breaking sound was heard. This was never disclosed to me at any time. During our interaction, Adolphus Pinckney stated, "I wouldn't blame you if you don't pay us anything--I'm quite sure you're not going to pay us anything." Despite that statement acknowledging the situation, I still paid the full contract amount in good faith. There was no acknowledgment, no apology, and no effort made to provide compensation or resolve the situation. I made multiple attempts to address this directly before posting this review, but received no meaningful response. Based on my experience, I cannot recommend this company.

Would 1000% recommend!! We moved from PA to DE from a 2…read morebedroom townhome to a home with our 2 dogs and I couldn't be happier with the service provided! Within 4 hours (with an hour commute in between), our movers (shoutout to Ika, Beqa, and Ans Soso!!) moved all of our belongings from one place to another quickly, efficiently, and safely! They were so respectful and kind! I will most definitely be asking for them again if we ever move! The overall price was very fair for the amount of work completed. If you're looking for movers, look no further!!

The communication as far as booking the move was smooth, efficient, and easy. The movers were…read moreextremely patient and kind. We hit some road blocks and they were very flexible and solution-oriented. I definitely recommend overall. Timing was also awesome as well given the amount of things I had and the travel. They drove safely and did their best to communicate. Thank you again!

I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

We had a very good experience with this moving company. Three movers arrived and got straight to…read morework, they completed the job quickly and efficiently while still being careful with everything they handled. All of our items were transported safe and sound without any damage. The team was professional, polite, and respectful throughout the entire process, which made a stressful day much easier:) Highly recommend their services if you're looking for a reliable and hardworking crew!

the guys were awesome, fast and efficient with moving my things out of a 3rd floor apartment to a…read morestorage unit. they took great care to move two delicate large pieces I care about and did a nice job. I would definitely hire them again.

If I could give zero stars I would. This man is a scam!!! He bugged me for a deposit and then never…read moreshowed up to move me. Don't send him money through cash app because you won't be able to get your money back!!! I sent this guy a refund request to get my money and the guy had the nerve to decline the refund! DO NOT USE THIS MAN!!!!!!!

Do not use I wish…read moreI would've read these reviews before I hired James Rosseau to move me. I had a TERRIBLE experience. He was supposed to come Friday morning at 11am. 11:40 rolls around and no word from him. So my boyfriend and I try calling him and messaging him. Nothing. 4 hours go by and we get a long text message about how he was rear ended and in the hospital... so we say we're sorry to hear that but can you please send our money back as we hired you to complete a moving service and you didn't do it. (We had to hire a whole other moving crew last minute which wasn't cheap) He says he's going to... a full day goes by and still nothing. So finally we get tired of dealing with him and threaten to file a magistrate against him since we have proof that he didn't show up along with messages from other people saying the same thing. So then he blocks my number and blocks me on social media. Finally 2 days later he pays us back from some random girls cash app account (I'm hoping she knows he used it) and asks for me to take my reviews down off facebook. Instead I decided to write another one on here lol. Because of him I have no access to my money since I had to shut my debit card off to make sure he didn't get my $200. Don't use him! He'll rob you if you give him a chance Please see James reply below.. if you can't use the correct form of "you're" I can't take you seriously. My boyfriend can't stand you, you ruined our entire weekend and set us back money wise. You were doing another moving job Saturday so bruh how bad were you hurt Friday lmao. You took my money and blocked me. Period. That just proves you're a thief. Stop putting on an act for your Yelp account and man up.