Very pleased with my unit, rate is affordable and the manager James was very helpful.read more

JoAnna is awesome & will make the entire process effortless, easy & exactly how to do business!!!…read moreThis is NOT a storage facility that "lies in wait" for the slightest hiccup and only wants to steal your stuff and sell it to auctioneers! Highly recommend!!!

Recently moved to the area and was needing a large storage room until we secured housing. The plan…read morewas to use Uhaul because we had their truck but their storage was full for the size we needed- however, that was a great thing as we found this place and reduced our cost significantly! I loved the drive up storage so we didn't have to take things up an elevator and the security seemed appropriate with cameras and an electronic gate. The staff was very friendly and appreciated our business. We have been there for 2 months so far and we are pleased with the service and their prices! P

It's a basic run of the mill storage facility, I do like the location it is conveniently located…read morenot too far from the house, right off of Main Road easy to get in and out of from the side street. Although I haven't had too many encounters with the customer service, the few times that I did interact with them, they did seem to be relatively friendly and accommodating . I like the fact that the units are indoors and climate controlled. I haven't had any issues with any of my items or my storage being tampered with.

I was charged double one month. And was not told about it. When my Aunt was picking up something…read moreshe needed from the unit, she was told that my items were on hold and my lock had been cut. After further questioning the woman I spoke too, I had not missed any of my payments, my items had simply been placed on hold and my lock had been cut by mistake. The lock had not been replaced and I was not notified. 2 days later, a representative called me as I needed a lock on my unit. I could not afford to replace the lock that had been cut and therefore it had been left unlocked. She was extremely rude the entire time. I asked to schedule a move out date as soon as possible when I was informed that I should wait until the end of July. That is completely understandable, but when I asked to schedule it for the end of the month, she said I sounded confused and told me to schedule it online because she wouldn't schedule it for me. She then proceeded to inform me, that because I could not afford to replace my lock that had been cut in error, Public storage would put one of their locks on it and charge me more fees the longer they had to keep it on. I do not have a car and have no way of getting to the unit right now. I asked for her name at the end and she told me it was Sonnet. I'm not sure if that's spelled right, but I would not return here. If I could give it a negative amount of stars I would.

Handy Lock served as a great place to store our business and event supplies for the past few years…read more When it was time to move out, they were incredibly professional and easy to deal with. Even though I live thousands of miles away, they were able to guide me through the moveout process and even recommended a local mover who got the job done. Barb in the Handy Lock office was always incredibly helpful and responsive for any need large or small. I highly recommend Handy Lock and would have no hesitation using them again for any Pensacola Storage needs.

From the owner: At Handy Lock Self Storage, we do more than store your stuff—we help you take back your space and…read morepeace of mind. Locally owned and designed with you in mind, our facilities feature wide driveways for easy access, clean and secure ground-floor units no more than 100 feet from a door, and honest pricing with a 12-month rate lock guarantee. No teaser rates. No surprises. Just simple, convenient storage that works around your life.

Everything on wheels was the home of our RVs and I couldn't have been happier. Easy to park there…read moreand access. People onsite were always friendly and helpful.

Within 8 hours of moving into this facility all of our stuff was stolen. The cameras and security…read moregate do not work. And the side gate stays open allowing homeless people to enter all night even though the gate "turns off at 10pm" letting them live in the units.

Brendan was excellent to work with- answered all my questions and concerns in a very polite and…read moreknowledgeable way

Caring, compassionate, protective of your belongings, great communication and care - excellent…read moremanagers and landlords of your stored belongings. There is not a better storage facility I've ever known of. Love my "store-it-mate" crew and facility.

We have been tenants of Storit Mate for 18 or so years and have been extremely satisfied with the…read moreunits and the people that work at both locations have only ever been helpful. For as long as I need to store things these are the folks I want to do business with.

Joe was amazing. He was very friendly very informative. It didn't take very long to get the 10 x 15…read morespace rented.

We rented a 10 x 10 space for around $50 a month, and paid for 3 months per their requirement…read more After admin fees, insurance and a lock we didn't want, the total was $268. About a month later, we were notified that their rates had nearly doubled to $91 a month, and therefore we owed them more if we wanted to stay. Our contract meant nothing. We moved our things out before we had to pay more, so we paid $268 for two months.

I chose your company specifically because, during the phone call, I was told the $75 fee would be…read morewaived. That was the deciding factor in booking, so please don't change the story now. When the movers arrived, one of them smelled strongly of marijuana, which was unprofessional, but I chose not to make an issue of it. What I won't overlook is the attempt to charge me in a way that wasn't disclosed or agreed upon. My husband is in law enforcement and is already looking into this situation. This behavior was unacceptable, and you chose the wrong customer to try that with.

First, Mellow Movers was prompt in responding to my request for information regarding service and…read morepricing. During the move, they were respectful and kind, and took a great care of my personal belongings. They took the time to wrap furniture, assisted each other with heavy objects, and always had smiles on their face! I moved out of a house and into a storage unit due to traveling for work. They did a great job at arranging my items as requested so that I had easy access to boxes. Their pricing was fair, and the quality of their service was excellent. I can honestly rate them as a five star company. I highly recommend contracting your moving service with Mellow Movers.