Unsafe, unorganized. For 14 months we rented an outdoor "space" for our 32 foot camping trailer…read more No assigned spot, just a broken up gravel lot. Twice had difficulty getting trailer out due to other vehicles blocking or parked so close. No security. Lot is off road, hard to find at night, poorly lit. In 14 months we had 3 large propane tanks and a deep-cycle battery stolen from the trailer. No security cameras, no response from management when theft reported. Fence around perimeter is not secure and has large gaps any adult or child can climb through. Got tired of replacing stolen equipment and found an much more secure lot, closer to home for less $$$ per month.

From the owner: Visit our website for more information. No Contact online rentals 24 hours a day. read more

I purchased a unit from this facility back in 2010. Each month I call in to pay my fee, and…read moreusually, the automated person comes on the phone, and I pay my bill. Sometimes, a person answers, and I just ask for the automated system. This particularly day Eric answered the phone. I was going to ask to be transferred to Megan, the automated system, but he was so lively, and genuinely nice, and happy, I decided to just allow him to do my bill. I really appreciated his positive energy!! It is rare these days!! His energy is unique and appreciated!! Thanks for the exceptional customer service!!!

I came into the facility with high anxiety about renting a storage unit space after seeing a very…read moreunkept not clean unit at another storage facility. Stacy was so supportive, nice and pleasant. She showed me a storage unit that was very clean and nicely kept. She took her time to explainprocess of renting a storage unit and gave me multiple options to allow me to choose the best option for me. After talking with Stacy I rented a storage unit the same day and feel very confident that I chose the right place to store my belongings. We even got a chance to talk about why I was needing a storage unit and she told me she was proud of me for the decision I made. THANK YOU STACY AND SO PROUD OF YOU!

We have been using A-Z Storage for many years. Office staff are always very pleasant and helpful…read more Never any problems, we feel safe and comfortable storing our items there.

From the owner: A to Z Storage Center LLC offers top-notch self-storage solutions in Crown Point, Indiana. Enjoy 30…read moreDays Free on All Sizes for new customers, with 24/7 Access and Camera Surveillance. No Security Deposits are required! We provide various unit sizes, raised concrete floors, and high-security locks. Contact us for current Move-In Specials and experience excellent service for all your storage needs.

Great customer service and clean vehicles. I rent from this location regularly and they're always…read morekind and professional.

Went to this place this morning and was greeted by an employee who was too busy on the computer and…read morehis phone to help us. All he said to me was "someone with help you soon," and displayed a bad attitude. I will not go back to this place and will take my business to another U Haul place.

Quoted me a price and 2 months later raised the monthly fee by 50%…read more I moved out a month later with written notice and email receipt. Then a month later, they kept texting, calling and emailing me saying that I was late on the rent and was going to be charged late fees. I talked to customer service who said they would "look into it". I said the unit is empty and they said "we'll see". Then I keep getting texts telling me I'm still late on rent. Apparently they have no internal system or communication to deal with a move out. They have plenty of automation to take your money and raise the rent though. I will stick with a reputable company like Public Storage from now on.

I've been with Public Storage for 8 and a half years, and I can honestly say their customer service…read morehas been consistently excellent. More specifically, Neal is always professional, friendly, and willing to go the extra mile to make sure everything runs smoothly. Over the years, he's made the storage process simple and stress-free, whether it was answering questions, helping with unit access, or just being welcoming whenever I stopped by. Staying with them this long speaks for itself -- I trust them with my belongings and appreciate the peace of mind they provide. Highly recommend the Public Storage in Merrillville to anyone looking for reliable service and great people! You are appreciated Neal! Thank you so so much from Doris.

greeting's happy…read moremonday! i need to post this review i am so grateful for the property manager (neal) at the merriville location 8230 broadway, he is amazing he has help and worked with me in this troubing time moving with everything great leadership. (thank you neal you are a rock star)

absolutely the worst u-haul ever. They are severely understaffed. The truck they reserved us was…read morecompletely buried in the back of the lot. When you go to the office for help, they act like you're speaking a foreign language. Many customers came and went while we waited for help. It took us an hour to leave with the truck. Please, do yourself a favor and go elsewhere.

This location is full on nothing but CROOKS! AVOID AT ALL COSTS! They quoted one price over the…read morephone but another when I went to pick up the truck. I only used the truck for about 4 hours, but they charged and claimed that I kept the truck for TWO DAYS! I was then told that they sent the issue to collections, and we weren't even doing business with them for no more than a couple of hours! A family member of mine had their belongings stolen and sold for pennies on the dollar and only informed about it AFTER it was sold! I will make sure to report this farce of a business to the BBB as they are robbing people of their hard-earned money!

It has been a few months since I began using Extra Space Storage located at 240 W. 79th Place,…read moreMerrillville, IN after moving from another storage company, and I couldn't be more pleased with my decision. Anytime I have experienced an issue, Cory has addressed it promptly and professionally. The customer service I've received has been excellent in every aspect, and the facility itself is both convenient and easy to access. I look forward to continuing my relationship with this company and highly recommend them to anyone in need of reliable storage services.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 240 W 79th Ave is no exception. Our Merrillville storage facility offers a large selection of unit sizes with convenient options like climate control and drive-up access. Located near 81st Ave and Broadway, we're trusted by neighbors in New Elliott, Crown Point, Green Acres, Ross, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.