We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.

They have great specials. Great customer service. Clean areas, with plenty of light. Would…read morerecommend and will rent from them again.

From the owner: Mission Storage offers quality and convenient storage units in Odessa, FL on State Rd. We are…read morelocated on FL-54 on Monmouth Dr. We have drive-up, indoor, and temperature-controlled storage units available for all your self storage needs! Our storage facility is also very secure with 24/7 recording cameras and a fully gated perimeter. Our friendly staff is more than happy to assist you on your next visit to our facility!

Starting price was $75 bucks, went up to $89 after which was normal and i expected. 2 months later…read morewe got a jump to $184 per month. When I called, they said this was a standard market adjustment. So in 3 months time, the 'market rate' doubled. They would not negotiate on this rate or reduce to our original rate from just a few months prior. Edit: I see you responded. I contacted that number before posting the review and was told there was nothing you could do and that an 100% increase after 3 months was normal.

My husband and I came by to rent a storage unit and Nina assisted us quickly and effectively. The…read morestaff was very welcoming and helpful. We left happy and satisfied with the entire process. We ended up purchasing a unit and they were able to work within our needs. I highly recommend this location!

My mother taught me that if I don't have anything nice to say, don't say anything at all. But I'm…read more35, she's not the boss of me anymore and this place sucks. I reserved a UHaul online and it was for a very time sensitive need. I was doing an intra-town move to a new apartment and had about a three hour window to get everything taken care of. It wasn't a lot of stuff and I was doing it all myself. The reservation was for a 5:00pm pickup. Now in full disclosure, I thought it was a 5:30 reservation because my brain was fried between working full time, studying for a big exam and trying to move. That really didn't matter for this experience though. I pull up at 5:30 thinking they were still open and that I needed to get the keys from the office. (They closed at 5:00, but again once you read this whole review you will understand why that didn't matter. I'll also note that they don't have their hours posted anywhere outside). There was a guy in the office but the door was locked; he was on the phone and when I knocked on the door he appeared very irritated and literally shooed me away with a hand gesture. Confused, I stood there for about five minutes because I absolutely needed the UHaul I reserved. He finally came to the door, unlocked it and said "what do you want?". I said I had a reservation for 5:30 for a U-Haul and he said "no you don't." and walked back into the office without an explanation. At this point I am stunned at how terrible a member of society this guy is, let alone an employee. He comes back with a piece of paper that I assumed was going to be my key and reservation but instead he says "we don't have any 10 foot U-Haul trucks left, here is the address for a place 10 minutes away that has one." Walking from my car to the office door, I passed 3 10 foot U-Haul trucks. They were in plain sight when he said this. Realizing there was no point in arguing with him I went through the process of driving across town and getting one at the other location. I ended up having to tack on several hours to an already long and exhausting day. I had several very large boxes of furniture that I had to return to the UPS store but due to this experience they closed before I could get there. I had to return the UHaul that night or be charged for another full day so I ended up having to stuff the furniture boxes into my tiny car the next day and leave the trunk hanging open to get them to the UPS store. Once I had everything squared away in the apartment I finally had a chance to look at my U-Haul reservation. Again and in full disclosure, I was supposed to utilize an outdoor after-hour lock box at the facility that had the key in it and I was supposed to text a phone number to get the code when I was there. I missed this when I made the reservation due to the hectic nature of my move. With that said, the guy I talked to certainly knew this was a reservation option and all he had to say was "did you set the reservation up to use the lock box?". But not only could he not be bothered to do that, he lied straight to my face because he didn't want to make the effort to even attempt to figure out the situation. This place is mainly a storage facility. I would crawl over broken glass to the next storage facility and rent a unit before I ever used this place. Given this experience I would never trust them with my belongings.

Mike and Beth were both very nice and personable. Mike showed me 2 options that fell in my size and…read moreprice range. I liked that he showed me different options and allowed me to shop based on my budget and size that I needed. They were not pushy and very upfront about any additional costs. I had another place in mind but closed the deal with them because of how straightforward and easy the process was. Mike even took me to my unit to help me with my lock and make sure I was all set. Thanks again!

Just moved out after a long rental. Courtney and her staff are amazing. The facility is always…read moreclean, well lit, and well maintained. It's located in a great, safe area. Only reason I left is because I moved out of town. Best storage experience to date. I should have left this review long ago. They deserve 10 stars!

Clean facility. Great staff, I would highly recommend. I used this facility for 2 years and I had…read morenothing but a good experience. A few times I forgot to pay the bill and they called me to make sure I did not have late charge, which is the most important thing for me.

Great experience! The place was super clean and the manager was amazing. very helpful and friendly…read more Highly recommend!

The facility is convenient, secure, & clean. The property manager Donna is very attentive and…read moreprofessional. Also they did not flood during Hurricane Milton which is a huge plus! One Stop Storage solutions for all your moving needs!

Moving to the area and needed a storage facility. When we arrived to see the facility we spoke to…read moreAl. Al was kind and explained everything we needed to know about how the process works. My husband booked it on-line and it was very easy and convenient. The day you move in is when the gate code is activated. With the gate code they provide you, you can drive in/out very easily. They are open for your convenience from 7AM - 9PM.

I gave this location 5 stars because of its cleanliness, friendliness, and exceptional customer…read moreservice provided by the Facility Manager Rose. Much better than the previous manager, I'm happy to see that they have made some changes and placed an emphasis on the quality of service they provide.

The facilities are clean and well maintained, and the storage is centrally located and easy to get…read moreto. My 5 star review is for Houston and his amazing customer service. Even though I already have a unit with this facility, Houston still treated me like a new customer. He walked me through the entire process and gave me information about my contract I wasn't told before. He is extremely helpful and helped me find a unit close to my first one and walked me through a the maze of units to show me a better route to get to both. Houston made my day and restored my faith in customer service.

Easy process to reserve a storage unit. I was impressed how the staff contacted me when they saw…read moresomething wrong with my storage unit door. They met me and repaired it immediately.

My Girlfriend and I were left in a last minute pickle and Ernest came through. He came to us, took…read moreextreme care of our stuff by shrink wrapping, and made sure that we knew he cared about our stuff. In terms of communication it couldn't have went better. Despite having other bookings, he went above and beyond to get us squeezed in and it didn't seem rushed whatsoever. He was extremely responsive, and came to us when it was convenient for us!! I can't recommend Full Service Packing LLC enough and will be using them for any moving needs in the near future.

From the owner: Experience nothing less than an exceptional move with Full Service Packing LLC. We understand the…read moreimportance of making sure your items are properly packed before anything else! We appreciate your business and look forward to passionately serving you!