Great Assistant Manager. Awesome customer service…read more Super skilled. You won't regret it !!!! Also ...free water and red pens!!!!! Just saying.....

great storage very clean and the staff was very friendly could not ask for a place.Great priceread more

Today I went to Public Storage in Highview. I was warmly greeeted by Priscilla who answered all my…read morequestions quickly and I got signed up for a Storage Garage Unit. I am so thankful for the service and easy in getting things done!!!

One of the worst storage facilities I have ever seen. They don't have a dumpster to throw out the…read moretrash, but they do have one for their own use. If you leave any trash they charge you a month's fee without fixing anything. Besides, you feel like you are being watched for the few workers all the time. I hope this helps. Thanks

first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

I do not believe there is any potential for improvement with this company. The level of…read moreprofessionalism was so low it actually shocked me. From the sleazy "used car salesman" approach by multiple employees when setting up the appointment to the complete lack of respect and disregard shown in canceling my appointment on the day of my scheduled move. Every employee I spoke with was located at a "call center" and not even at the actual place of business. The supervisor at the call center who called herself "Jana", then changed her name to Melissa was the worst! I had a contract for services, paid a deposit and was canceled with no explanation. I relied to my detriment on this contract to fulfill a scheduled move on a specific date and time. This is by far the worst company I have ever encountered.

I've been here for 10 years and I have the biggest problem getting the gate code to get into the…read morestorages they make me sit here like I'm stupid after they took the payment out of my account they just worried about the money not worried about giving clients the code to get in it's 7 am Amd I'm sittin here again with no gate code! Run away!

Rita was very helpful with the size of unite I needed.The unite was very clean.Will do business…read morewith them again

I loved this place. It felt very nice and safe to store my unwanted items for when I needed them…read more Thanks for the great service!

Carrie was so great & helpful! The whole process was so easy! I set up my reservation online and…read moreonce I got there I was in and out in just under 10 minutes. Carrie even helped me set up the app! Thank you so much for the A+ service!

Kim and her staff at the Fern Valley Rd location are great. They are always pleasant and polite…read more If I ever have an issue, Kim is always pleasent and helpful with a resolution. The property is always clean and the rentals are reasonably priced. I highly recommend using this location to store your items.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Office is never open. Don't do auto draft. Your payment will come out after you vacate and they…read morewill not refund your money.

Facility gate was open for more than three weeks. I called to to notify them and nothing was done…read more I canceled my storage unit and again notified them the gate was open and was offered no refund or apology.

Nice brothers who moved me- Dustin and Andrew. Will ask for them again. They were kind, cautious…read moreand polite.

I'm adjusting my original 3 star review to 5 stars due to Brandon, the owner, engaging me in a…read moreconversation about my original review. Brandon was not fully aware of some of the circumstances on our moving day. Brandon was gracious enough to refund a portion of my original charges, which we agreed was fair. I'm totally satisfied with the outcome and would definitely call Pack Mule again should I need moving services in the future. Thank you Brandon for your concern and understanding.