Pack Mule Moving was truly one of the best moving experiences I have ever had, and I have moved…read moremany times. Brandon (the owner) was exceptionally communicative and helpful, and he answered every single time that we called. Brandon came to our apartment and did an assessment of what was needed for our move. The day of the move, the team of four (Jeremiah, Andrew, Dustin, and Alain) arrived on time and got straight to work. They were very punctual, respectful, careful, hard-working, communicative, polite, and they were all around a great moving team. The team knew how to work together effectively. I could tell this team was well-trained and each person had a specific role that made the day run smoothly, which was beneficial as we had a TON of stuff and were moving from a third-floor apartment. The team took a very short lunch break, but they were there to work and never lollygagged. Jeremiah and Andrew from the original team drove the 9 hours and moved everything into my new place. They were again timely and very communicative about their arrival. In addition to their care for my personal belongings, they took the time to ensure the furniture was placed exactly where I wanted and even let me try a few different configurations in the bedroom. They were GREAT guys and I enjoyed having conversations with them throughout the move process. They were very personable and while the whole team was fantastic, they were clearly the team leaders. One of Pack Mule Movers biggest strengths include their disassembly and reassembly of furniture items. I am VERY type A person and have never trusted movers to take apart furniture, then store/transport tiny screws, and put furniture items back together. I quickly realized Jeremiah's system was very organized. He knew exactly where everything was whenever it came to reassembly at the new location. It was amazingly STRESS FREE on my end. There are three miniscule inconveniences that I faced throughout the move. The biggest downside was to avoid an additional fee, payment was limited to apps (Zelle, Cashapp, and Venmo). This made it harder for me to navigate; however, Brandon was very understanding with the issues I had making the deposit. The second challenge was how fast the moving team departed to get to my new place. Traveling 9 hours by myself was difficult in the time they proposed; however, they were very flexible, and we worked out an alternate timeline that allowed me to get some sleep. The final small unfortunate issue was the front glass pane on my curio was cracked during transit; however, Brandon offered a very fair refund for me to have the glass repaired. All of my other belongings arrived in great condition. All in all, I have dealt with many terrible movers, but that was not my experience with Pack Mule Moving and I would absolutely use them again. They may be more expensive than other movers in the area, but they are absolutely worth the extra cost.

They helped me move last month and did an excellent job. There were 3 stops for the truck to make,…read moreand there was no furniture or boxes lost or items broken during the entire process. They actually finished sooner than the estimate which allowed me to pay even less than I was quoted. Highly recommend.

This place awesome. In addition to shipping they do appliance repairs. Service is top notch. Could…read morenot find a replacement - so took my builtin microwave in for repair. Very reasonable and a lot less expensive than replacing. Will definitely be going back. Next up is my dyson vacuum.

From the owner: All your moving needs: Boxes, Bubble Wrap, Peanuts, Newsprint, Movers wrap, Packing foam,…read moreFurniture Blankets, Stretch Film, corrugated boxes, Mirror, TV boxes, packing tape, Mattress covers in various sizes, We do Curbside Service Service, give us a call to order we will bring it out to your car, 502-895-2039.

Great service. Lady at counter offered me a alternate drop off location and a $100 savings if I…read moretook it there. It was the same distance from my house as the location I was going to use so why not. They were very friendly and the guy in the parking lot who hooked up the trailer was a nice man as well. Very welcoming environment and will use again if needed.

There only ones who have cargo vans available so have to use them .very rude unpleasant people they…read morelack customer service skills .was here from Florida handling my mother in law estate with my wife . Was working with a main GM over them .. Who knew all the details and everything going on? It was duly noted, my wife already upset from her unexpected passing of her mother. She gets a phone call that the cops have been called for theft of a truck which we had paid on and the g. M knew we were paying the full amount in a few days after the state was settled. They called her work, leaving voicemails for theft. She lost her job Still hasn't got her job back to this day over this and they have nothing to say they're inconsiderate, and they all need to be fired when complained to the g. M he took care of everything on the truck. Rental part couldn't do anything for my wife's job. And everyone still works there even though they need to be fired.

Cardinal Moving provided great communication! They called me back quickly after my origina online…read moreinquiry, but without blowing up my phone with constant communication, as some other businesses did. The quote was clear-cut and simple. Once the movers came by, they were fast, professional, and kind, even when I had a lock-out situation. One mover even said he loves his job. He mentioned that moving can be a stressful time for people, and he takes pride in making it easier and seeing people start a new chapter in their life. What a sweet sentiment!

I'm really frustrated with Cardinal Movers today, and I feel compelled to share my experience. They…read morecouldn't even get my couch out of the apartment at all, which is heartbreaking since I bought it less than a year ago for $1,000. Now, it's damaged, with torn fabric exposing the wood frame, and dirt marks all over it, yet it's still stuck in my old apartment. I'm devastated. Not only did they break my lamp, but they also tried to hide it. When I asked one of the movers if it was broken, he awkwardly held the two parts together as if it was still fine and just said, "Ugh, I don't know." I pointed out that it was clearly broken, and it was only damaged because they were carelessly throwing my stuff from the first floor to the second. They also lost the shelf brackets for my glass cabinet. I explicitly told them when they started moving it that the brackets would fall out. They took them out and now they're MIA. While I was told they'd buy new ones for me, I've since learned they're out of stock. It's just frustrating that they didn't take better care of my belongings. Despite clearly instructing them on where to place my furniture in my new place, they dumped everything in the living room. At one point, they even tried to push my TV up over their heads to the second floor, but thankfully one of the movers realized that wasn't safe and had them walk it up instead. I had an issue with one of the movers, but when I brought it up to the Assistant GM, he dismissed my concerns, insisting that the mover was an "upstanding" employee. I told him that wasn't my experience at all. The mover had been visibly annoyed the entire time, telling me it's stressful for me but even more stressful for them. I don't care--it's your job to handle this professionally! What upset me the most was the rude and passive-aggressive attitude I encountered throughout the process. I definitely won't be using their services again. I feel like my concerns were completely disregarded. When I asked for a receipt, one of the movers simply said, "I don't know," and shut the door in my face. He even snatched my debit card from my hand, and when I pointed it out, he dismissed my feelings by saying it was "pathetic" that I thought he snatched it. My partner witnessed the whole thing, and we were both taken aback by the lack of professionalism. I'm really upset about how I was treated today. I deserve better service, and so does everyone else.

Could not be more pleased with Here & There Moving! We requested help loading our furniture and…read moreboxes from our two bedroom house into our Uhaul, and they completed an expert job in an hour and a half! The two Here & There Moving employees who loaded everything were kind, courteous, and highly efficient. The total for this job was very reasonable, and less than what I was quoted by other moving companies in the area. If you live in Louisville and you're moving I highly recommend!

Here & There Moving's business plan is to look professional to get deposits and then ghost you the…read moreday of service. It is perfectly designed to take your money. We put in a service request for packing and moving with Chris. He was great at communicating until it was time to show up and complete the work after he received our $208 deposit. I must give it to them, Chris is an excellent con man and he runs a great illegitimate business.

This business is top-notch…read more On Thursday, 9/26, the guys were scheduled to come out & perform several jobs @ my home. We live in the Shelbyville area and on this night Luke Bryan was in concert @ Mulberry Orchard & the remnants of Hurricane Helene started to enter our community. Needless to say, traffic was a nightmare. But V&J's showed up ready to work. They disassembled my son's bunk-bed and assembled a new bed frame. Mind you, the bunk-bed was twelve years old. V&J's completed the job competently, effectively and showed professionalism. But you know why I'm really satisfied...they completed the job without damaging any walls or floors making my next project easy to get started. I will be recommending this business to colleagues and family. Mrs. T.L. Ellis

What great guys! Polite efficient attentive prompt. Moved 2 pods for me. Would definitely…read morerecommend.

I try not to write reviews that are not positive, but there are occasions when you have to say…read morethings out loud for them to improve. The company was very easy to work with in the beginning. I am not sure if they got busy or maybe all the employees were not trained on the company's policies. We received conflicting information, which led to many challenges with the move. There were a few added charges at the end, and the sudden request for cash before the truck would be unpacked. If you decide to use this company I suggest you get everything in writing especially any possible extra charges. To be clear we got from point A to point B it just wasn't the professional and worry-free type of move I expected.

My parents were having furniture delivered on short notice and needed to get a piano moved out of…read morethe room on a Monday morning. I called Patrick on Saturday. He was able to schedule an early morning pick up to get everything out of the way so that the furniture could be delivered without stress for my folks. He was very detail-oriented, followed up every time I texted him with any questions and was extremely patient and friendly with my parents. He was able to move the baby grand through a tight space with no trouble whatsoever and the prized piano is now set up and its new home. I recommend him highly.