Would not even give one star rented unit which was not cleaned out was given another unit my items…read moreonly in unit less than 24 hr asked for refund Mgr was less than truthful on a lot of questions I had asked so let's see if I get refunded or not. WOULD NOT RECOMMEND THIS FACILITY. Had to at least give rating of 1 star to get off of this page if it wasn't for that they would not have gotten any good rating from me.

This place is amazing. The staff is above and beyond pleasant and extremely helpful. We have used…read moreStore Space twice and it continues to get better. James and Carly are always ready to make our experience flawless. If you need a storage unit and go anywhere but here you are settling for second best.

I was only a customer for the day since I buy storage auctions, but I was treated like a long-time…read morecustomer from the moment I arrived. David and his staff at Mini Storage Depot on Northshore Drive went above and beyond to make sure I had an outstanding experience. Typically, storage locker buyers are treated a little differently, but I never felt that way here--not even once. The professionalism, respect, and genuine friendliness of the entire staff truly stood out. If you're looking for a storage facility, I can confidently say this team is hands down the absolute best I've ever worked with. Highly recommended!

This is my favorite storage place to date. The employees are super friendly and knowledgeable. It…read moreis staffed 6 days a week. It is climate controlled. They have many sizes unites available to choose from, so this can accommodate many different situations. There is covered unloading that also accommodates moving trucks. They have trolleys and carts available for use any time your there. They also sell moving supplies. We have never had any issues with the staff or facilities. If your in need of storage you can't go wrong here!

Back in December, I moved here from California and I rented a unit here and it was unit a 1132 with…read morean indoor unit the next day when I came back to access it with a crew of six people that I was paying $100 an hour the unit had a lock on it. I could not access my unit that I had already paid for so I called the number at the front desk because the office was closed. No one answered. I called the emergency line and nobody answered so I had a crew of six people being paid $600 an hour so I then left went to another storage unit and rented another unit at a different company the following week they attempted to charge me for this and I disputed it with my credit card I have a video of the unit being locked at the same time that it was supposed to be mine obviously, the credit card company rejected it because they know it was more than clear that I didn't receive the product that I paid for it. Now fast-forward three months later and they sent me to collections for a unit that I never even was able to access. The lady in the front was absolutely terrible at her job. She is just lazy and obviously not capable of the position. I never received an apology and then they actually tried to charge me for it and sent me to collections.. I have now called and left a voicemail at the corporate offices. I am anticipating an apology letter, but either way the rest of the knoxville area needs to understand. You should NEVER use this place, not only was it more expensive than the competition, they literally will rent u a locked space.

We've used this facility for the past 6 Mo's, awesome experience. High quality units, that are…read moreclean, have easy access, and are safe. David the manager is so professional and helpful, makes the whole experience almost joyful (except for the actual moving part, ugh).

If you need a place to store stuff, this is it. Friendly staff and the place is kept extremely…read moreclean. Best storage beat we have ever used. Can't recommend it enough.

More things were broken and damaged than I can list in this space. They even caught a box on fire…read morefrom setting it on the stove and somehow turning a burner on. They dropped residue on the floor and burned places in the floor. They also damaged a hutch and knocked a hole in the wall at the same time. We had broken dishes, scarred, furniture, and worst of all the manager refused to talk to us for a long time. It was a nightmare of a move and we have moved several times. A few things were eventually repaired but not everything like the ceramic angels from our mothers' funerals that were beheaded. They were triple bubble wrapped and also wrapped withh other packing material and nothing else was in the box with them. There was too much damage to write here.

Stay away from this company. They delivered a mattress for mattress firm and their drivers run over…read moreand destroyed a basketball system that cost $2,100. It's been over two months I have many emails from Jeremiah claiming it was ordered and of course it was a Lie which that is all I have got from him! But I'm sure if I had drivers that destroyed something of his he would want it to be replaced as well! not sure why the name of the company is Christian brothers. because nothing he does is Christian like! Now they stopped communicating. Sad way to do people. If I can figure out how to do it, I will upload pictures of his email, showing the way this company does business

Rented a unit from them for less than two months. Had all of my furniture/ clothes/ everything I…read moreowned in there except necessities while my family and I found a new house to rent. Went to move my items out August 10th to find my unit completely infested with cockroaches. Went to speak to the lady working in the office and she said "We can't control what other people bring in." No solutions. No apologies. I have no choice but to move my cockroach infested things into my new home, which now I have to pay for an exterminator on top of the costs of moving into a new place. I called and left a message asking if there was any way to resolve this (I would think a good business owner would do something about this), but I still haven't received a call back. Regardless if "you can't control what others bring in", you can take preventative measures for infestations and refund people for the unit rent or SOMETHING. I will add photos of just a few of my things. Take your things somewhere else, people!

This storage facility has the most selection of sizes for the lowest prices. The lady that runs it…read morewas very helpful. She showed me several units and they were all super clean.

Quick and easy to rent a storage unit. Sizes to fit your needs, and very friendly, courteous staff!read more

We stored our toy hauler trailer for several months at this facility. We were very pleased with the…read moreservice and the pricing is very reasonable. The place is clean and secure and we highly recommend!

I've been renting from them for four years now and they have always treated me right. They are…read moreprofessional and always return my calls and messages in a prompt manner. Brian has been very kind whenever I needed anything.

we paid for a storage unit. And need to move right away. Our…read moreunit is paid for and the unexpected register fee. But we have not been able to get the axes code to open up unit. It has been 3 days now and have been sending endless emails Phone calls & txt. It is causing expenses on our end from not being able to move out of our place.