I took out a 10 x 10 storage unit back in 2012 when the price was $148 / month. It increased to…read more$168 per month in 2016. In 2018 it was $268 per month. And in 2019 they raised it to $300 per month. Needless to say I emptied out my unit and will never use them again. They are currently advertising my unit for $149 per month. But that's only for the first month and then they will Jack it up every month after.

Been renting a Unit here for over 9 + years & have seen a lot of changes…read more However, the one constant thing that never changed was the Staff. They always go out of their way to help out, in whatever way they can !! Before I rented here I checked around & this one stood out. The site almost looks brand new & offers a lot of features. Keep up the good work.

The positives! -Very clean spaces. I have never had a…read moreproblem with unit or the building that it is in. -Easy and secure entrance. Just put your code in (I have to look it up every single time, but still, easy). You can also get in through your app, but I never remember to set that up. -There is usually a push cart right by the building entrance, just where you need it. -Usually very friendly staff roaming the area and very helpful team when I've needed to call in. The not so greats. -The door to the building where my unit is in has been busted for as long as I've been there. -They hiked my rental fee without much warning after only a few months. If you think you got a great deal (which I did), be aware that it won't last long at all. I was able to call and they brought it down to a slightly more reasonable rate, but that pissed me off a bit. -I wish there was better lighting in the buildings or any at all in the spaces! I need to remember to bring my own to keep in my unit, but oh man is it tough to see in there. To recap, it is a convenient and clean space with a friendly staff, but the rental fees will go up. I do recommend, but just be aware that you might need to move to a more affordable facility eventually.

Extremely helpful very friendly the prices are great and the staff is perfect, ace and Joey are the…read moreabsolute best! Highly recommended

Jessica is very nice however this place is dirty and mice infested! Upon moving my things in there…read moreI noticed I'm exhausted corner there were mice droppings, also on the first floor it is filled with sticky mice traps which was a red flag. They refused to give me any money back after I informed them about this! Stay far away from this place!!!

Not a "Secure Space"…read more Exterior building doors do not lock. No cameras in the building. Storage units are not individually alarmed. Hinges to the units are on the outside of the storage unit. The only person with my gate access code was the only employee there who generated it.......

After one month of tenancy, I was informed that my monthly rate just got hiked enormously. This is…read moreclassic bait and switch. Sad to say that iStorage/NSA Storage are just like all the other private equity owned chain storage facilities who prey on their tenants. Once you are moved in, they shamelessly hike the rent for no reason whatsoever (except to line their pockets). Of course they don't offer a lease or a guaranteed monthly rate. Horrible practice for a storage unit that sits in a floodplain!

This has go to be the worst storage unit ever.. we were told that we are not allowed to take the…read moreelevator key home fine.. there has been times when we got there when they open at 930 am and they dont have the key..elevators keep breaking down have to bring everything down the steps.. keep raising the fees.. stay away from this place

My monthly bill went up from initially $223 in 2024 to $236/mo in April 2025 to $253 in May 2025 to…read more$298 in December 2025. Very inconvenienced when the elevator was broken down for at least half of 2025 and the only way to access my unit was to walk through a maze of hallways. If I had to move out of my unit during that time would have been a MAJOR deal with having to move oversized furniture through those narrow hallways.

Joey - store manager was very helpful. He provided the best rate where my dad was able to save…read moresome money. He was kind and funny. I would strongly recommend going to the Hillsborough NJ location and speak to Joey for your space renting needs.

I got a great rate and Awesome customer service they were very helpful showing to my unit and…read morekeeping up to date with prices and have 24 hr access so go and lock in with them Now the price is right with different storage size units to pick from and in very convient locations lock in your price today to get the promotion ends today until the next promotion meanwhile I am all set once again appreciate the hospitality Thank you public storage

I've been a customer for a few years now Since 2019…read more And Ryan has always been accommodating And I'm very happy that there's 24 hour access now .

I received a referral from my friend for my mom to move from PA to NJ. My mom dealt with Sue and…read morereally liked how nice and helpful she was. Mom received a fair quote and it was scheduled over 2 days this past week. In PA, they were on time, wrapped everything so well, were polite, courteous and helpful. In NJ, they were exactly the same. They took such care with my mom's belongings. They put cardboard down so they didn't track mud and leaves on the rug. They hung blankets on doors so furniture wouldn't get scratched and doors wouldn't get marked up. They work so efficiently and professionally. They were friendly and very helpful. I would recommend this company to anyone having to deal with the stress of moving. They made it far less stressful! Great job Steve, Mark, Jeff and I believe Ryan (sorry if I got that wrong)!

Moved recently and for the first time, we knew we needed a moving company. Decided to get pricing…read morefrom sopko after a co worker recommended them. They seemed friendly, and provided decent pricing. Had two issues with them... the person pricing the move and the person scheduling the move are not the same person. One time I received a message saying that my date was available. When I called to confirm, I was told that the date was not available. This happened a few times. Anyway, we finally squared away the date. Movers came on time and walked through the house with me, to confirm what was being moved. I had a couple of issues with one of the movers, but nothing that I could not take care of. The main staff person was great. He knew how to take apart and reinstall the bed frame, etc. Would definitely use them again... although I hope we don't have to move any time soon.

Very clean facility and great customer service! Many different storage size options available; I…read morelove mine! All climate controlled too. Would definitely recommend if you need more space!

I am a homeless gentleman and a veteran who's in a veteran facility and got a decent rate for a…read more5x10 storage unit which was $77 I paid that for 4 months went to pay the next month in the price doubled and I'm on a fixed income $77 is an ideal amount for a person with little funds now the unit is $155, and I can't afford it they told me I have to pay the surprise amount of $155 in order to get my belongings this is not fair and I'm pissed off because they gave me a rate that I could afford and I explained it to them when I got the unit then I couldn't pay no more than that

if I could put NEGATIVE STARS I would absolutely do so. I used this company a little over a year…read moreago to not only move but store my things until I could figure out my next move. When I finally went to move my things from their unit to a different one, my boxes were just tossed in what looked like a junk heap with ZERO care and I found out I was being ridiculously overcharged for literally a square spot in a garage. As my family and I were moving my items from their unit warehouse to our own truck we rented because the owner was going to charge us too much money for his employees to do it, EVERY BOX or piece we moved had broken, missing or damaged sections/items. the owner watched us as we took each box literally blaming us because we "touched it". the owner of this company is FOUL and nothing I owned was packed with care. I'm now finally unpacking, and I have THOUSANDS of dollars of damaged and missing items. I will one hundred percent be reporting them to the BBB and I hope they get stripped of all of their awards. THIS IS ADDED AFTER THE COMMENT FROM THE OWNER- MASSIMO- you are an absolute jerk I still have threatening and disgusting text messages from you after I called to say things were damaged. LITERALLY AT THE FACILITY YOU SAW ME TAKE ONE BOX AT A TIME and saw my face as I heard broken contents and you did NOTHING. I did not pack my boxes on moving day your team did and they did it TERRIBLY I even bought them lunch and tipped. Your team threw things in boxes and unloaded into a literal heap of a mess in your garage. And then you charge $300-500 a month for nothing. PUBLIC PLEASE DO NOT BE FOOLED BY A GREEDY MAN WHO TREATS CUSTOMERS WITH DISRESPECT. I hope the public does understand your company is a disgrace and I will send ANYONE who asks to see pictures and the bill and messages what I have. Massimo you are the biggest liar ever. My father dropped nothing. And you took no pictures you stood there like an A just silently watching and laughing. Please stop fooling yourself. Please don't print lies they last forever. You put me through absolute MISERY.

I simply stated on my review which I can't comment on that everyone needs to throughly inspect…read moreevery piece of furniture prior to signing paperwork. There is no need to be rude and I did mention the workers were polite. I didn't realize how thankful I should be over $50 that cost me so much more. I also stated I didn't inspect every single item which I should have done prior to signing anything! Maybe you could re read my review before replying hastily.

Jennifer is one of the kindest people I have ever worked with. She found me the perfect unit very…read morequickly, and only a few months later, when we realized we needed more space, she was giving me updates regularly until the unit became available. When it did, we were able to move our items the same day! I can't express the level of customer service that was extended to us and I would recommend anyone rent from them.

This place is a solid value, clean, secure and there are real human beings that work there…read more Charlene was awesome and helped make my move as easy as possible; she and her staff are the reason I'll continue using the facility, even if it is a bit a drive from my current location. I have piece of mind knowing that my belongings are safe, and if there's ever an issue there's a real person who will help out in what ever way they can.