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    Extra Space Storage

    4.6 (13 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 1 month ago

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    2 months ago

    Very seamless experience from reserving storage unit online and having Matt walk me through the process onsite.

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    Emily S.

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    6 months ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    7 years ago

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    Emily S.

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    3 years ago

    at 4pm I called EXTRA SPACE STORAGE! and the amazing fast customer care had me a unit by 4:18!!!!

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    Emily S.

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    6 years ago

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    6 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    The attitude ,attention and advice given to me by Karen and Juan at the Hazlet Extra Space Storage franchise were the reasons why I chose to do business there.

    Mentioned in 2 reviews

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    Ben is undoubtedly one of Safeguard's managerial superstars and deserves praise for his exceptional…read morecustomer service skills. He exemplifies Safeguard's core values; he "cares about the customer." He goes above and beyond what the customer expects, which contributes to Safeguard's outstanding corporate reputation. Ben ought to advance to the next management level within Safeguard. Fantastic work, Ben! Don't ever change who you are! First and foremost, Ben is a beloved and well-respected member of the community of Holmdel and its surrounding areas. Particularly for his commitment, volunteerism and dedication to make our neighborhoods a better place to live for our kids and future generations. We also have one thing in common, I have known Ben since the day he was hired and when I opened my account/lease nearly 20-years ago. I vividly recall when I first visited your Holmdel facility and met him. He was very professional, courteous, personable, extremely knowledgeable, friendly and fully committed to providing exceptional customer service. Over the years whenever I have queries about my storage unit or how to store or protect specific belongings, he always goes above and beyond answering all of my questions. Ben is an amazing person to talk to, positive, kind, and will help you get the correct storage needs. Additionally, Ben maintains this facility immaculately and is always available and eager to help customers - always professional and friendly. Safeguard, Holmdel NJ, has my business, and Ben has my exceptional employee of the year vote. Thank you, Ben, for always helping me with your positive and loving attitude, along with your big smile and joyful disposition. Ben is a remarkable manager and deserves to be recognized for his nearly 20 years of service with Safeguard. Warmest regards, Caroline Oliveira

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    I had a fantastic experience with Zip to Zip for my out-of-state move…read more Alanna Brown, my relocation specialist, was patient, honest, and incredibly knowledgeable. She made the entire planning process easy and found me the best-priced moving date. All I had to do was send photos of my apartment--she accurately documented my inventory, provided a competitive quote, and, most importantly, the quote was honored with no surprises. On moving day, Ika and Soso arrived right on time. They worked quickly while taking great care of my belongings, and they were both friendly, professional, and genuinely enjoyable to chat with throughout the move. The entire move was completed just under the estimated time, and the final price matched the quote exactly. Reliable and transparent - highly recommend.

    Zip to Zip Moving DO…read moreNOT USE THIS COMPANY! Here are the FACTS of my experience. 1. They were scheduled to arrive between 8:00am to 9:00am and arrived at 10:45am. 2. Upon arriving at my new location, one backed up the truck while the other two didn't bother spotting him - the driver backed into my brick pillar breaking bricks and the light. They literally brought out some sort of epoxy and said they could fix it! I called the police who wrote up a crash report. I accepted the company's offer to take money off the cost of the move because I had no confidence that their insurance company would promptly pay - I feared I wouldn't end up with anything but a lot more frustration. 3. At the end of the move, I realized they had forgotten to move an elliptical machine that was in the basement - when I brought it to their attention, they said nothing and just left. 4. At my old house they left the garage doors open and lights on - my wife didn't want to have to drive back to the house but was worried they might have done something like this - totally irresponsible! 5. Without asking my permission, they borrowed my hand dolly. After they left, I found it in the backyard with a wheel broken off. (I sent the company a picture of it.) This is absolutely not acceptable. 6. They left packing material all over the house - when I asked about them taking it with them they said that isn't something they do. 7. They did not remove their shoes or put on "booties" even though it was raining out and caused significant scuff marks on my hard wood floor - which I also took a picture of. On June 23rd, I wrote an email to the customer service agent and a manager with whom I had been speaking. No reply. I followed-up with another email on June 24th and received a phone call saying that they would address my issues by the following day. It has now been over a month and I still have heard nothing. All of this is beyond outrageous! As a small business owner, I completely understand when "stuff happens" but when it does you do everything you can to "make it right" - not ignore the customer! Do not use this company!!!

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    We had an outstanding experience with our movers--Junior, Martin, and William. They arrived right…read moreon time and immediately got to work. They were incredibly efficient, fast, strong, and hardworking, yet still handled all of our belongings with great care. We moved an entire house and even had a second location with additional items, and they handled everything seamlessly. Throughout a long day of moving, they never once complained and were always polite, professional, and positive. Moving is stressful, but this team made the entire process so much easier. We truly couldn't have asked for a better crew. If you're looking for reliable, hardworking movers who treat your belongings with respect, I highly recommend Junior, Martin, and William!

    Express Haulers Moving company helped us with our local move this past week. I was very impressed!…read moreI probably sent about 6 requests for quote out to different companies and Lynn at Express Haulers was the first to call me within a minute of sending the request, and the only one persistently following up with me. I told every company that we have a small move as we had been moving things little by little by ourselves, only Lynn provided me with the lowest minimum hours and competitive pricing. When I said I would get back to her, I appreciated her persistence in following up. They estimated 2.5 hours of work and Carlos and his team did a great job efficiently moving things, only took 30 more minutes than they estimated. They also didn't have any hidden charge for wrapping material for couch etc. My husband at the receiving address said they were very careful with our newly renovated home, the floor, the wall etc as they moved and assembled furniture. After the move, the owner Diego himself reached out to check in and asked for feedback. As somebody running a business myself and working with business owners, I really appreciate how they run their business, the efficiency, the flexibility and the care. Will recommend them to anybody in my network who needs moving services.

    ACE Moving & Storage - Crushed boxes and belongings in them.

    ACE Moving & Storage

    (112 reviews)

    Gramercy

    Absolutely horrific nightmare!!! DO NOT USE THIS COMPANY!!!!! Most of my possessions were ruined,…read moredamaged, torn, scratched or completely destroyed. The owner, Eli is a con artist, and they didn't do a thing to rectify the situation. They lied about the reviews, telling me upfront that the bad reviews were written by a " past, disgruntled customer, who told their friends to write bad reviews." All lies. The movers threw everything into a huge pile in my storage space. DON'T BE A SUCKER!!! You've been warned! PS: Ronnie is very believable, convincing conman, and had booze breath. And BBB/filing a claim is a complete waste of time and energy. Simply put, they are crooks and liars.

    Unfortunately, a very bad moving experience. I set up the move weeks in advance, paid the $50…read moredeposit, and felt pretty good about the move. The lady at the front desk had assured me of the price, advised me on how to tip, and sold me a mattress bag: I was set. I confirmed with her, several times over, that there would be no hidden charges anywhere. Service in the office is great, and I was feeling pretty relieved. On the day of the move: - I know standard 'niceness' may not be in their job description, but it was like these guys were really trying to be rude. One of them said a few words to me, confirming I was me. The others zoomed past me and proceeded to enter bedrooms and grab belongings - you aren't going to say hi? You may be the movers but this is my apartment. - They were inefficient. Ended up taking a lot longer than promised, and one of three movers was always waiting for the other two. Guys - for real? This is a per-man, per-hour service. - They don't guarantee that any IKEA furniture will survive the move (i.e., if IKEA breaks, it's on me). I get it - IKEA furniture is cheap for a reason. "Great," he said, and proceeded to carry out my IKEA furniture without even wrapping it up. Any non-IKEA piece was carefully wrapped. But IKEA was dragged out. When he smashed the corner of my desk against the door on his way out, I protested. "Aren't you going to wrap any of it?" --"No. It's IKEA. We're not liable if it breaks." WTF ---I know that's your disclaimer, but you're not even going to TRY to not break it? - Before they left my apartment, they mentioned I'd also need to pay the price of a parking ticket. Wait, why?? "Because we'll get a ticket. No parking spots in NY." Me: "Um - isn't it your fault if you double-park?" I mean, that's why I'm paying for movers - so I don't have to worry about this stuff. Them: "No." I get it, It's New York. Parking is tough. "Fine. But I'm not paying for a parking ticket unless you actually get a parking ticket." Them: "You have to. Parking ticket fee." WTFFFFF Finally, the truck pulled out. They met me at my new apartment. My roommate and I found a parking spot and defended it with the vigor of true New Yorkers. The truck showed up and parked. No parking ticket. - After a terrible move, I get the bill - WAY higher than I expected. I'm talking over a hundred dollars higher than promised. Why? All kinds of extra fees and charges. An example: gas fee. "But I'm already paying for a transportation fee. Isn't that the same thing? And the drive over here was less than 5 mins, so even that is ridiculous. You probably used almost no gas." Nope - huge gas fee. Etcetera. - At the end of it all, I didn't even get my $50 deposit back, or subtracted from the total charge. I tried calling the office, but to no avail. The only reason this place isn't getting a 1 star is that most of my stuff actually did make it to my apartment unharmed. Bottom line: the office is great. The negotiations are great. But the actual movers? I wouldn't trust them again.

    Extra Space Storage - selfstorage - Updated August 2026

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