1. For a place called Security Self Storage, the gate is most certainly not secure. There have been…read moremany times where it fails to close, fails to open, and the keypad that's supposed to be inside. The gate has been destroyed, so there's no way to get out in an emergency without a vehicle. 2. Parking 'pits' instead of using ABC stone, they used cheap gravel with no fine bits in between. If you know anything about having a gravel driveway without the fine bits, your truck will just sink in where it's parked. If you don't have a trailer or it's not a big deal, if you're bringing a trailer or a camper, it will make it noticeably harder to maneuver. 3. Customer service: I brought the following issues to their attention. Nothing was done; they said it's normal for facilities to need maintenance or something along those lines. Additionally, it's no surprise that their computer system is unreliable as well. I've had to go in and pay my bill manually almost every single month. I was sick in May and did not go in manually to pay the bill, and they slapped me with a $100 late fee and threatened to auction my equipment. I emailed the manager -- Patrick -- back the same day, letting him know I was out sick and I would log in and make the payment, but requested the late fees to be removed due to their system error. They refused. I have no way to look at my storage contract because they make you put your initials in on the computer in the office, and then they fill out the contract themselves. I have no idea what it says, so at the end of the day, I ended up paying the hundred-dollar late fee to prevent them from auctioning off $100,000 worth of equipment. Overall, their business practices are opaque, and straight up extortionate, and there are tons of other storage options. .

We rented a 26 ft truck to move across the country. Jonathan provided excellent customer service…read more He was organized, professional and patiently answered all our questions. He made sure we had the proper insurances and who to call if we had any problems. He was very respectful of covid precautions.

This place is very secure, nice fence, 24 hour access code activated gate, good gravel and well lit…read morewith cameras around. Registration is online, they were nice enough to let me in and chose a space then register right away. The one thing not on their web page is the 4 dollar a month admin fee but rates are good and competitive given the distance to Raleigh metro area. Spaces are a little tight and you hope your neighbors are good backing up Easy pay method with Credit card autopay. I recommend this place

Used Banister Outdoor Storage for two years always clean and easy in and out. Security cameras…read moreworked great my unit was hit by another Leasee and it was caught on camera and Banister was very helpful in getting my RV repaired. Thank you Banister Outdoor Storage Team.

I needed a storage space for my car for 2 months. I was so happy I found CSS. They were super…read moreprofessional and helpful and walked me through the whole process so it was painless. Thank you!

cardinal Storage has exceptional property managers (Cindy and Dan). they look out for their…read moreclients. 20 stars for them!

This location is great. Very clean facility and Mark was very helpful with everything. Highly…read morerecommend this location if you need storage or U-Hauls

Very dependable guys here, fair pricing, and they keep in touch to get you what you need. I've…read morerented & stored here for 3 years and they keep the place clean and secure.

Hello my name is Alexis Johnson Parker and I am trying to do what I can. I have recently lost my…read morejob and my transmission went out in my car and some recent health issues all in one. I am overly struggling and overwhelmed at this moment. I am not looking for a handout but I just know that it is a major struggle for me right now and I am doing what I can. it is hard trying to get ahead of all bills at once. I called trying to get some help with payments so that I will not lose my storage. My grandmother passed away and all of her valuables are in my unit. Please someone have some compassion and work with me to get caught up as it is very important for me not to lose my unit. these are unforeseen circumstances that I am going through and I am holding on to my faith that I will make it out of this stormy moment in my life. I am not a person that looks for handouts and would just need some time to get caught up with the payments for my units. I am a little over a month behind and my storage unit does now have a lien on it. I am trying my best but do not have any resources right now. please pray for me and pray with me as it is very important that I keep this unit until I am able to find a new home to store my belongings. Thank you. You all be blessed and stay safe out there, especially with Covid being back on the rise and pray over yourselves and family as well.

Extremely efficient. The property is well kept and I utilized the truck option which was just .99…read morea mile, extra bonus at that price!!!

Beautiful facility and great management. The place is kept incredibly clean and the employees are…read moreincredibly responsive and helpful. Couldn't recommend more highly!

These guys are absolutely perfect. Friendly, fast, efficient and more. James W delivers!!…read more Thank you all

I booked these movers a month ago. Bellhop never mentioned until after my move that I would be…read morecharged for the minimum 3 hours time block. In fact, when I booked it, I wasn't allowed to book for anything less than 3 hours. I was told that this would be considered a local move. I was paying for 2 movers and a truck. On the day of the move, they sent 5 men, completed the move in 1.5 hrs and still charged me for the full service. I'm also upset because Bellhop instructed me to dismantle the furniture to ensure I saved time and also money which I did. Had I known, I wouldn't have wasted my time. I reached out to them to request a partial refund for the time not used and they have refused.

Yes pick up The only issue they would not allow drop off at…read moreanother location I would use them again

I used this location to pick up my belongings from a UBox, and the process was quick and easy. Jeff…read moretook great care of me and made sure my UBox was ready when I arrived. It was basically a smooth grab-and-go experience, which I really appreciated. For anyone planning to use UBox, just remember to give them at least 24 hours' notice so they can have your box ready and accessible when you get there.