1. Extra Space Storage

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East Stroudsburg, PA

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Extra Space Storage

5.0 (1 review)
Closed • 9:30 am - 6:00 pm

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4 years ago

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Marrins' Moving Systems

Marrins' Moving Systems

(59 reviews)

The movers - Oscar B., Maurice T. & Charlie H. were the best on moving day! They called in advance…read moreand arrived early. The team was helpful, patient and kind, and everything went smoothly with the loading process on a very hot day. I had my own covers for my couches, but they did an excellent job wrapping the last over-sized chair. These guys were very professional. I attached a couple of photos of the large, long-distance truck and the organization on boxes and other items. The quoting process was good, as Scott was personable and wore a mask inside my home during the COVID-19 lockdown period. The office was OK about the paperwork and emails - just be patient and follow up if needed. I'll also note that the moving company on the delivery end was not so great, but it's probably the roll of the dice. The driver admitted that my dresser was wrapped properly by the loading company, but the delivery guys unwrapped it before moving through the door, which resulted in some minor damage. All boxes arrived. Only one loose, inexpensive patio chair was missing (which I could have prevented had I packed it in a box properly. Overall, I was satisfied given my expectations of the long haul.

Marrin's went above and beyond. We recently moved…read moreeverything in our 2500 sq ft house. Move was local, but I was still apprehensive about it; looking back, I shouldn't have been. They were very responsive, adapted quickly, helpful, super friendly and had great attitudes. (I felt a little guilty for all the boxes going up and down three stories, but they did it perfectly and without even a frown.) they even moved pieces I was going to leave behind because I didn't think they could be transported! I hope I don't have to move again, but if I do, I'm calling Marrin's!

Johnny On The Spot Moving

Johnny On The Spot Moving

(9 reviews)

This was the best experience I had with a moving company. The movers I had were Wallace and Lamb. I…read morehad a very small move and they handled it beautifully. I highly recommend them to anyone who is moving. Very affordable and great moving team. The service was VERY friendly, and I couldn't ask for a better moving company. I'm a VERY satisfied customer and I will definitely use them in the future and recommend them to anyone. Johnny On The Spot Moving you guys' ROCK!!!!!!

Johnny was initially very nice on my first phonecall with him, but the professionalism diminished…read morequickly from there. His workers complained, took smoke breaks, and were way too hasty and careless with my belongings. They damaged my property not once, but twice. I had to pay in full before the insurance claim was put through, which should have been my first red flag. Their insurance denied the claims, so my furniture was taken to a third party. The furniture was repaired beautifully, but bringing the items back, one item was damaged again. Putting ithe drawers back into a chest, a track was broken. I requested a third party to come repair the track, as I no longer trust this company with any of my belongings. Johnny currently has not gotten back to be regarding ordering new tracks. When asked, Johnny was upset that I left a negative review, and the lack of professionalism is exhibited via text message shown. This was after my furniture was damaged for the second time, and the track of a drawer broken. This company exhibits a lack of care for your belongings, lack of care for your time, and lack of professionalism. Do not trust them with your valued items.

All Things Moving

All Things Moving

(3 reviews)

These movers showed up in a search for piano and heavy moving. I would not trust them to move a toy…read morepiano. All the booking was done online, and three people were hired to come out at 5pm on Wednesday. They showed up at 7pm. With two guys. I didn't know who they were at first because they were not wearing company shirts or anything to identify them as the movers. Knowing that they were hired to move an extremely fragile piece of machinery that weighs 550 pounds, they naturally brought zero equipment with them. Who does that? They said they would return tomorrow at the same time, 5pm with more team members and equipment. Meanwhile thunderstorms in the forecast, it's now 8pm and no other movers open to take a call, and thunderstorms in the forecast that night. Phillip told me to just tarp my $43,000 piece of electronic machinery and told me it would be fine. To top it off, he had to know that two men weren't g going to be able to move this but they removed the plastic covering the crate & cardboard. Next day, again, late, by 90 minutes. The team of "four to five guys" means 3 guys. Despite me showing them a video of how to properly uncrate the machine and access the ramps, they opted to try and lift it with two guys with harness straps. Absolutely ignoring all the fragile, high claim value stickers on the crate, QR codes for instructions, they decided to tilt and jiggle the machine that is sensitive to vibrations. Again, they said they were going to go to Harbor Freight and get a winch. They went in the opposite direction and I was told they would get the job done the following day. I had enough by this time and found professional movers that came out the next day and had the job done in less than two hours.

All Things Moving, Philip Johns, (570) 884-2535, Scheduled two helpers for 3 hrs, ended up only…read moreneeding 1 hr. Asked about unused time and was told to contact MovingHelp.com. MovingHelp.com said they cannot reimburse and to contact mover. Mover agreed to reimburse me $100. Never received reimbursement. Philip Johns is not a man of his word.

O'Brien's Moving & Storage - O'Brien's Moving & Storage Crew

O'Brien's Moving & Storage

(153 reviews)

O'Brien's moved our four-bedroom 350 miles from Reading to Boston. Overall, we were quite pleased…read more The loaders showed considerable care in dealing with delicate items and took their time to wrap thoroughly. Loading time was nearly 10 hours, but it wasn't for lack of effort on the movers' part. Unloading took 11 hours. We had two casualties during the move. One was a china cabinet, which suffered shattered glass during the trip. The foreman who was unloading us said it was badly packed. That's what prevents this from being a five-star review. A cheap bookcase was also damaged beyond repair, but that was no big deal. Price was surprisingly affordable. In fact, O'Brien's/Allied's bid was less than half of Gentle Giant's.

This was an extremely disappointing and unprofessional experience from start to finish. One of the…read moreworkers was openly rude, used profanity throughout the job, and repeatedly complained about the size of the furniture. During the move, the crew scratched my walls and caused significant damage to my furniture--damage so severe that it is beyond repair. None of the furniture was properly protected, and drawers were reassembled incorrectly. The worker was verbally aggressive, yelling at me and behaving in a deeply disrespectful manner, which was especially unsettling as a woman being spoken to that way in my own home. Despite purchasing furniture insurance, the claims process took over six weeks, only for the company to offer repairs on brand-new furniture rather than replacing items that were clearly damaged beyond reasonable repair. The claims manager was also dismissive and rude, further compounding the frustration. I strongly urge others not to hire this company. Do not be misled by positive reviews elsewhere--my experience was entirely unacceptable.

Extra Space Storage - selfstorage - Updated October 2026

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