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    Extra Space Storage

    4.7 (3 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    3.0
    (2 reviews)
    Packing Supplies
    5.0
    (4 reviews)
    Self Storage
    Responds in about 40 mins
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    9 months ago

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    Emily S.

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    2 years ago

    Cody provides the best customer service. He really cares. I have been renting from them for years. Highly recommended.

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    Emily S.

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    2 years ago

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    The UPS Store

    The UPS Store

    2.5
    (33 reviews)

    I wanted to share my recent experience at the UPS store, as the situation became unnecessarily…read morestressful and concerning. My mom, who was visiting from out of state, shipped a package to herself through your store. The item was packaged by your team and sent as an overnight delivery (costing close to $400 for overnight) Unfortunately, the package did not arrive on the expected date. While we understood there could be delays due to Sunday, it arrived even later than anticipatedand ultimately arrived damaged. A store employee had mentioned they would follow up regarding the SGR, but we did not receive a call the next day as promised. My mom attempted to call the store multiple times without success, but no one answered. Since she is not local, I went into the store on her behalf to help get an update. For context, I am currently 37 weeks pregnant, so making the trip was already physically taxing. When I arrived, I explained the situation to a younger employee and put my mom on speaker so she could provide details directly. At that point, an older employee came to the front and immediately assumed my mom was yelling on the phone, which was not the case. Instead of calmly assessing the situation, he became visibly frustrated and began raising his voice toward the phone. I repeatedly asked him to stop yelling, as it was escalating the situation and causing unnecessary stress, especially given my condition. Unfortunately, he continued, showing little awareness of how inappropriate the behavior was. In addition to the tone of the interaction, several of his comments were confusing and came across as dismissive and guilt-inducing. For example, when we brought up that the package had arrived damaged and that we had not received a follow-up call as promised, he responded by saying that if the package had been processed the day before, "we wouldn't have known about the damage." This did not make sense in context, especially since we were told we would be contacted before any next steps were taken. Rather than addressing the lack of communication or helping resolve the issue, the responses felt defensive and unhelpful. The interaction became increasingly uncomfortable. Eventually, he disengaged by walking away and keeping his distance, without resolving the situation or addressing my concerns directly. I asked if everything needed on our end had been completed, was told yes, and then I left. What should have been a simple conversation turned into a stressful and avoidable experience. I'm disappointed in how the situation was handled, particularly the lack of communication, professionalism, and awareness in handling both a damaged shipment and a customer concern. Weeks later they did not do the SGR like they said and she received no apology, no response from the store, no refund. Could have been charged the original shipping but didn't refund the over night for not coming on time. This was a disappointing experience and I now see it based on previous reviews. I should have known better to look first.

    The store and the staff are fine for all services EXCEPT FINGERPRINTING! DO NOT! DO NOT go there…read morefor fingerprints. The staff are just as frustrated as you will be. The owner is ditching the machine by the end of their 1-year contract. It's excruciatingly painful.

    H-Town Movers Houston

    H-Town Movers Houston

    4.6
    (711 reviews)

    Miguel and his team of Tomas and Willy did an excellent job. They took care that nothing was…read moredamaged, carefully loading and unloading. They assisted in placing my furniture where I wanted it. my best move ever!

    H-Town Movers exceeded ALL of my expectations! From start to finish, the entire team was…read moreprofessional, punctual, and incredibly efficient. They handled all of my belongings with great care, communicated with me throughout the entire process, and made what could have been a stressful moving day feel easy and organized. Kevin and his team worked hard and were flexible. When my leasing office wasn't open and the freight elevator wasn't accessible, they were able to pivot and adapt quickly. The team had a positive attitude and greeted me with a handshake and a friendly smile first thing this morning. They all went above and beyond to make sure everything was placed exactly where I wanted it. Nothing was damaged, and they treated all of my home, furniture, and belongings with respect. Not to mention, I asked if they would drop of my mattress at my new place down the street from my storage unit (an added extra stop) and they said they would! After the final stop, they closed me out and everything was done in 2 HOURS!! I was shocked. This crew of three guys done in 2 hours packing up my 600 sqft apartment was a great value and money well spent compared to the other quotes I received. If you're looking for a reliable, hardworking moving company, I HIGHLY recommend H-Town Movers. I'll definitely use them again for my next move!

    Extra Space Storage - selfstorage - Updated July 2026

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