1. Extra Space Storage

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Bonita Springs, FL

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Extra Space Storage

5.0 (2 reviews)
Open • 9:30 am - 6:00 pm

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5 months ago

Very friendly and helpful. The facility is in excellent shape and carts are available.

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Emily S.

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1 year ago

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Easyvto get in and out of when doing Amazon returns. They make it so easy and efficient. Staff was…read morefriendly and they know everyone just wants to get in and out.

You know how sometimes you interact with someone who just clearly either doesn't like their job…read moredoesn't want to be there? That was my experience with some guy with short blonde/yellowish hair. When I asked if he could accept a US mail package, his response was "sometimes" without clarification. He asked me if I wanted to receipt and I said no thank you. He then scanned the barcode and said "interesting." I waited for some clarification on if there was a problem and to clarify he would accept the package and he handed me a receipt saying he "might as well give me a receipt since I am 'still standing here for some reason'" as if I was supposed to be able to read his mind and know when everything was done. It's just not worth working a job if you're miserable there man, especially when the bar for accepting a package is pretty low from a customer service perspective. Edit- What if I'm most interesting is after posting my review looking at the other comments which all similar rude interactions with what appears to be the same employee, followed by comments from the owner or manager about how they take customer feedback seriously. If that were the case, then you wouldn't have similar situations going back over a year. I personally would rather wait a couple extra minutes in line due to short staffing (but high quality) then be served by someone like this. That said I may be in the minority as this area has a lot of impatient people who may not care and will accept the rudeness with speed over someone pleasant to interact with.

Helping Hand Movers Naples - Moving company bonita springs florida

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From initial engagement with Jonny on the phone I was sold! Such a friendly, professional…read moreconversation, to the point, efficient communication, just fabulous. Received follow up receipt for deposit almost as soon as our call ended. Confirmation texts leading up to date of service as reminders, but nothing overwhelming with continuous contact. Afternoon before my date booked, for assistance emptying a large moving pod, Jonny called to let me know the names of the two chaps who would be helping us and their arrival of 8am. Sean & Harold showed up at 7.55 , ran through our requirements and they just set to. We were booked for the two hour minimum but the guys completed every within just over an hour and twenty. Efficient communication between themselves and us. Very polite, friendly engaging guys who made sure we were happy with everything. Great work and provided us with a service we couldn't have done alone, with lifting heavier items. We will be booking with them to help with our big move once we purchase our new house ( currently renting) as we know we will be moving with a professional company that are value for money for sure. Thank you gentlemen. Five stars are for their friendly, professional service and another five stars for the execution

Johnny was very professional and friendly. He delivered a quote right away and was able to schedule…read moreme in when I needed them. Moving crew was polite, professional and took great care in moving my belongings. Also, they were all business and got the job done quickly. Would recommend to anyone moving in the SW Florida area!

Extra Space Storage - selfstorage - Updated October 2026

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