Excellent check-in. Easy access to indoor space. Attendant showed me the unit, entry and lock…read moreinstructions. Super clean and cool The 5x10 was way bigger than I needed I needed. Go look first. Online signup was fast and easy.

We already have a storage unit but the price increases has caused us to look elsewhere. We checked…read morearound and Extra Storage Space had cheaper units and was closer to us and our other unit. We rented the unit through their website which was very easy. When I went to the office to get the unit number I was greeted by John who is incredibly nice, knowledgable and extremely helpful. Unlike our other unit this unit is caged off at about 8' so we needed to get a larger unit which was no hassle to do at all. We were still saving A LOT of money. John and the prices of the units are what make this storage facility the best one in Fort Myers, Florida!

Stored our furniture for 2 months, then they moved us into our new condo…read more A glass piece of my china cabinet broke during the process. They ordered and paid to have it replaced with no complaints from them. Great service!

Wow! What a wonderful experience. All the issues with packing and having our stuff in storage for…read more2 months was made much easier by dealing with Matt, Donna, Jim and the entire crew at Huff Moving. We left New Hampshire on July 11th. Our homes precious contents in the hands of a moving company, William C Huff Moving. They stored it until we returned to the States on September 24th when they delivered it to our new home in Cape Coral Florida. Both ends (pickup and delivery) went smoothly. The guys showed up when they said they would and did the work. We had over 10,000 pounds of "stuff" that was moved into storage, stored then delivered. Damage was close to nothing (an oil crayon to cover one scratch on the backside of a dresser did the trick). We had 13 estimates when we started this process. Matt wasn't the cheapest but was the lowest of the bidders that I considered capable. His final billing was slightly over what was estimated and he gladly refunded the difference. I would highly recommend Matt and his team for anyone that is considering moving.

I have been with Bonita Springs Public Storage for a couple months... Berthy signed me up and…read morehelped me pick the Unit... I have also had dealings with Adria... Both Employees were great and promptly answered any questions I presented... I have found the facility to be very clean and very secure... It is great to have a Storage Facility so available in our area, We that is so convenient and reasonably priced .... I could recommend this facility to anyone needing Public Storage.... Wes S.

Bad, just bad! I…read morechose this location because it advertised climate-controlled storage, but my experience was very disappointing. The "climate-controlled" building was above 80°F, which is not what I expected when paying extra to protect my belongings. Another major frustration was the pricing. The introductory rate seemed reasonable, but after moving in, my monthly rent increased substantially. On top of that, they charge over $50 per unit for 24/7 access, which feels excessive. To make matters worse, there isn't even a dumpster available for customers, making it inconvenient to dispose of packing materials or other trash while moving. There also seemed to be very little on-site staff available when assistance was needed. After I completed one of Public Storage's internal customer satisfaction surveys and gave an honest review of my experience, I received a call from management. Instead of addressing my concerns, I was told my review was hurting their staff. During that conversation, I was abruptly hung up on, which I found extremely unprofessional. Between the temperatures inside the building, significant price increases, expensive after-hours access fees, lack of basic customer conveniences, limited staff availability, and the way my concerns were handled, I cannot recommend this location.

it was fine until they started charging 10 bucks to pay over the phone or online. mind you I got…read morethe storage in August and made a pre payment for September. dont do it. also I'm currently 5 hours away and it would literally be insane to drive there every month to avoid a fee but sure. will be going to get my stuff soon cause that is actually the stupidest thing I've ever heard‍

I don't recommend this place. They raise your rent price more than 2 times a year whenever they…read morefeel like it with zero upkeep of our climate controlled unit. I'm talking pests and bugs in our unit and it's indoor. They just raised our unit in price because FL repealed state taxes on rental units. They literally just raised it in September, now they're raising it again because of the state tax.. Find somewhere else, don't get stuck like us.

BEWARE: They DO NOT secure this facility and the property manager has unethical business practices…read more This Naples Storage Sense location was illegally withholding access to MY PAID STORAGE UNIT to purposely delay me from removing my items until tomorrow which is the 1st adding an additional full month of rent is due since rent is not prorated. THIS IS FRAUD! I arrived today 7/31/22 to move my items out of my storage unit and my access code didn't work. I was on the phone for over an hour with 3 different reps while waiting 2 hours outside in the hot sun WITH movers who were being paid by the hour! (You owe me for their time.) One rep gave me an "Emergency Use Only" code but it didn't work. The 3rd rep agreed that my rent was paid through the end of July and that my access code should work. BUT since I haven't prepaid for August, the property manager disabled my code and she wanted me to "come to the office tomorrow and she will help me." It does not matter if I have/haven't prepaid for August or if I have/haven't given a "written" notice to vacate. MY RENT IS PAID THROUGH THE END OF JULY AND I SHOULD HAVE ACCESS THROUGH THE END OF JULY! My contract clearly states that I will have access to my belongings and IF rent is not paid within 5 days of the due date then she can deny access. While waiting for help, a guy came out of the building. I asked if he was with the property manager. He said no. I asked him to let me in. He said he left the door cracked. Seems weird that he was in there for 2 hours - this is SW Florida in the middle of the summer and these are not climate controlled...but he wasn't. I discovered the back doors are UNLOCKED...they don't even have a lock on the handles!!! The conditions of this facility are nothing like represented on their social media pages. Also, I have a video showing that I left a clean unit so don't even try to charge for cleaning or damages.

This has been the most stressful situation with renting a storage unit. If i could rate them lower…read morethan 1 star I would. Beware and PLEASE DO NOT STORE YOUR BELONGINGS AT STORAGE SENSE. I had my entire 4br home belongings stored here and it's has been destroyed with rat feces and urine on the mattress, sofa, couch, chair. Mold on the bed head and foot boards, as well as my clothes. PICTURES DO NOT LIE, SEE FOR YOURSELF. I rented a climate controlled unit for $638 per month and on 7/29/31 I discovered that the A/C was not working. I called and went to the property manager Napolean on 7/29/23, gave him a key and was told on 7/31/23 that the unit needed a new A/C . Gus the General Manager wouldn't approve the new unit and I had to drive every week from the east coast of Florida to check on my storage as NO ONE would call me back with an update. I have documents proving each call to customer care weekly with no resolution. Chris the regional manager NEVER called me at my request. I knew that my belongings could not continue to be stored in these hot conditions, therefore Ibhad to hire a moving company on 9/5/23 to remove my belongings and I want you to look at how my belongings were destroyed as they were left in a non climate controlled unit due to the AC NOT FUNCTIONING for 6 weeks. Dead rats, cockroachs, mold.....just discussing. For over 5 weeks I pleaded with storage sense to get the issue resolved before my things were ruined and NO ONE HELPED ME. I will be posting about this on social media., and ALL platforms to alert the public that if you care about your belongings DO NOT RENT A UNIT HERE. They had a lack of concern, nonchalant attitude, and just disregard the issues I had.

Eagle Eye Movers did a great job for my short move in Naples. Aaron was responsive to my calls and…read morefollowed up. The team had to move me from a third floor unit without a working elevator on a very hot day. The team was respectful of my property and my belongings were taken to my new condo with care. One member of the team found a ring that I thought was missing forever and brought it to me immediately. He could have pocketed it and I never would have known. I appreciate his honesty. I would use Eagle Eye (Naples, FL) again.

Was almost impossible to get someone on the phone. Then super rude once they finally answer. Good…read moreluck using these people.

We have had a storage space with Simply Self Storage in Naples for several months and have found it…read moreto be a first-rate facility run by good people. The building is relatively new, climate controlled, with a thorough security system. The facility is kept very clean with everything working properly. Mario is the on-site manager. He was friendly and helpful through the rental process. He goes above and beyond for his customers. I recently installed the lock improperly on our unit. He noticed as he walked the facility and called us right away to let us know that our door was not secured! The prices aren't low, but are reasonable for Naples, and especially for such a well-kept full-featured storage space.

Needed a 10x20 storage area, climate controlled. Beautiful facility, clean, spacious, and very…read moresecure. The manager Hasib is fantastic and very helpful with everything we needed. There were no hidden fees and/or charges. There are rolling carts to assist putting our things in our storage space. Overall we have had a great experience with Simply Storage and the very personable and knowledgeable manager. Would highly recommend this facility for all your storage needs.

I have know Laurie for over 15 years and she runs a tight ship…read moreYou could eat off the floor The place is spotless The customer service is off the charts I am a professional mover 50 years in the business dealing with storage facilities coast to coast Laurie is the best in the business Highly recommend this storage facility Guy R Borcina

Laurie at the McGregor Blvd Fort Myers site made our rental process easy and actually enjoyable…read morefrom start to finish. She proactively worked to find the best deal to meet our rather immediate storage needs. The entire storage facility is very clean & well kept. I would highly recommend Laurie and the facility for your storage needs.