The procedure they have in place for securing a rental storage space is easy and straightforward!…read more The storage space was clean and everything was exactly as they stated .

Helped a friend move out. Everything was full of mouse poop and chewed up. Saw a few traps around…read morebut not enough.yuck yuck and more yuck. If you're storing things that your not sure you want after paying money to store you will want to get rid of it. If you plan to store here save your money and rent a dumpster to start.

This is a fantastic place to store your possessions. First of all, it is very secure. There's a…read morepersonal assigned code to allow you into the storage facility. Then, you have your own lock for your storage unit. The units are extremely clean and some of them are temperature controlled, so you might want to check that out. The agent who helped me set up my storage unit, C. Wilson was top notch. He was very pleasant and explained things very well. He made the process go very smoothly. This is a great place to store your goods. It's safe, secure and clean.

The place is clean and appears well-run on site. BUT. You get a storage space and (if you are…read morenaive and unsuspecting like me) they raise the cost to 125% of what you were paying. I.e. I was paying $199/month and 5 months into my deal with them...They raised it to $247/month. After taxes and mandatory insurance, $280/month. Up from $228 total. When I called to ask about it, they informed me this happens every 6 months. Standard. That is RIDICULOUS and predatory, in my opinion. I'm getting out. And do not recommend.

I would give 0 stars if I could. I've had a unit since September of this last year and after4-5…read moremonths they raised my unit $86 dollars a month from $108 to $194. The price I am paying isn't even listed on the website and are much less for the unit I have. Definitely do not recommend and will be taking my business elsewhere. Also was supposed to get first month free but also was not credited. Scam

Cockroaches the size of small animals, rates the size of medium size dogs. I rented from this place…read moreand after 4 months moved out because I realized my furniture had gnaw marks on them. I showed management and filmed it. Told I was not allowed to film my own property on their property. Taking to my lawyer and they will be getting the bill for the damages incurred

Wow! Just watched the What The Hales YouTube episode featuring Heather Brown's management skills…read more She has a complete lack of disregard for people but makes up for it with disrespect. Life Storage made a huge mistake by allowing her to be an employee or franchise owner. She lacks basic comprehension skills. I'm in shock. I hope upper management and corporate come down on her with a swift hand of justice.

So I used LifeStorage as emergency storage. Once my financial means changed due to covid they…read morelocked my unit and held my stuff hostage until payment or abandonment. And if abandoned they continued to charge and take you to collection. I'm very disappointed in customer care. The manager person wouldn't help at all and almost didn't let my nephew use his card to make payment. Now I know better. Definitely won't use again or recommend. My only approval about the whole situation is the young lady that sold me the unit was awesome and place is very clean

Great communication and estimate. Friendly and professional team. I actually used an online…read morecalculator to gauge time, boxes and price. They were very careful with all of our things. They safely and efficiently packed off items like floor lamps for easy transport. They put everything in the rooms we wanted. We ended up giving them a tip because we were so grateful. Highly recommend this company

Although they were late due to a drop off, Mike informed me before the arrival time. The two men…read moredisposed of several pieces of furniture, dropped a piece of furniture off at a friend's house and did a great job of unloading the truck. I really appreciated their concern and patience as I was downsizing. I would not hesitate to recommend them to older people and persons settling an estate. Well done Mike and company

Super easy to rent at this location. Staff members are super…read morehelpful. Very clean. Very nice.

You know those places where you feel like an imposition to the employees...this is not one of them!…read moreI have been in to see Josh several times now and he has been pleasant, knowledgeable and helpful every time. If you need a storage unit I think you should check out this location on Sperry Drive; you will be happy you did. Sarah M

Very friendly, accommodating staff. Storage area are clean and well lit. Very positive experience.read more

Pricing is more than previous, but still a quality stay. Storage was dry and safe. They offer pin…read morepad access to all units. They provided a lock to use. They have cameras everywhere needed not that there is any worry at the location. Easy access next to the Salvation Army or even in through the giant eagle plaza.

We had a good experience with this Two Men and a Truck. We called, answered the questions, and…read morereceived an estimate. We liked it and went with it. We had the guys move just the furniture from one apartment to another. Elevators were in each building. The guys were courteous, kind and handle each piece of furniture well. All pieces were plastic wrapped, and they used fabric pads to keep the furniture nice. We would use these company guys again. Recommend.

I've used 2 men and a truck multiple times in the past 10 years with great success. However, this…read morelast time I used them in May my experience less then satisfactory. Communication was at a minimum between staff and myself which led to items being left at former residence. I will not recommend nor use this company again.

They treated me wonderful there they gave me everything I needed I'll answer all my questions I…read moreshould have everybody should go there

Initially when I called life storage, it was not disclosed to me that I would be required to buy…read morethier mandatory insurance for thier leaking door seals and poor water run off until I was at the counter making payment. I proceeded anyway because of time and circumstances. When I informed the employees the bottom of my property was wet they took no responsibility saying "that's condensation and all of the units have that!"