So I'm pretty new to Atlanta and don't really have any good friends here yet. I'm moving into a one…read morebedroom due to a hostile and frankly dangerous random roommate situation. My boyfriend is long distance and couldn't come down here this week, and I didn't feel like hiring someone sketchy on Craigslist... so I started looking into movers. I just needed help moving my bigger furniture pieces to my new apartment, which is in the same complex as the old one. So I called Atlanta Premier Movers and explained the situation. They said it shouldn't be a problem. When the movers arrived, they immediately started harassing me about not having a boyfriend or male friend here that could help. They questioned why I hired them, so I explained the situation again. They finally let it go and started moving stuff upstairs. When it came to my bed frame, they asked if I had tools to take it apart. I had specified when booking that I needed help disassembling furniture, so no, I didn't have tools. One of the movers left to go get pliers while I waited in the apartment with the other mover, who sat there and FaceTimed his friends. The guy continued calling and FaceTiming his friends as they were moving my bed frame. He made sure to throw in his judgments about my moving situation, saying "just make up with your friend", which was demeaning and undermined a situation he knew nothing about. When it came time to pay, they told me they only took cash, not checks. What company doesn't take checks? Honestly in the future I'll take the risk and hire a random from Craigslist, because this experience sucked.

In mid-August 2020, I contacted this moving company and agreed to hire them for a local move (2.6…read moremiles) based on an hourly rate. I was asked to describe the contents of my 3 bedroom 2 bath house. I was given a date and time for the move. Mistake 1, I didn't get a written estimate of hours and costs. The move crew shows up about an hour late but assures me this would all be done by night fall (packing, loading, moving, unloading). I spoke with the crew leader and it was thought the total move would be 8 to 9 hours at $160.00/hour. With 3 movers this seemed fair. The move started at 9:45am and ending (incompletely) at 2:30am the next morning. I still had boxes and other property to be moved. Which I ended up hiring a second company to perform. It went very well. The movers were polite and very nice but this is a company I would not use again or recommend to anyone. In fact I would advise anyone thinking of using them to use another company. Mistake 2: During the moving the driver hit the neighbors stone wall and damaged it. There was an acknowledgment of fault, pictures taken, the management of the company was informed and we talk it over with the home owner (new neighbor). The company, Atlanta Premier Movers promised this would be taken care of right away. We are more than a month our from the move and the incident and the property damage has yet to be fixed. This is after weekly calls asking the moving company to address the repair of the wall. After repeated promises to address the repairs we are now more than a month from the date of the incident and nothing has happened. I am now forced to seek third party interventions to resolve the problem. Mistake 3: twice I trusted the management of the company. I have moved 12 times in my life to include across county 4 times and this is the worst moving experience I have ever encountered. I gave the company 2 stars (while the experience is truly a 1 star) because the 3 staff that actually did the move are nice, polite and respectful individuals. Respectfully submitted John Clark Extremely disappointed customer

Rod was a mover that was recommended to me through my boss and was great! They moved quickly and…read morehave incredible rates. He was willing to move me in the afternoon with a week and a half notice. Moved an entire 1 bed apartment that was very full including a 6.5 foot mirror. The only damage the entire time was one part of a curtain shade and it was fixed with super glue. Hoping I don't have to move again soon, but will use him again if I do so!

Rod at Debra's Delivery Service is my guardian angel - after being stood up by All My Sons Moving &…read moreStorage (never showed up for my scheduled move), I called Rod to see if he was available for a same-day local move. He and another mover (Richard) met me within 45 minutes and worked diligently to get my one bedroom packed up - they worked fast but very methodically and took great care with my fragile items. They then maneuvered around St. Patrick's Day Parade traffic and had to park far away from the building I was moving into due to the parade. Rod never complained ONCE despite the less than ideal circumstances. He is a class act and had the best attitude I'd ever seen out of a mover. I can't recommend him and Debra's Delivery Service enough!

On behalf of Friends of Seven Oaks Academy, our nonprofit charity, we have enjoyed partnering with…read moreMorningstar Storage for the past three years. The facility is always clean, well maintained, and the team is consistently professional. Whenever a question or concern has come up, Mrs. Kimberly has been incredibly helpful in researching the situation and making sure it was resolved in a fair and thoughtful way. I'm grateful for the partnership and look forward to continuing as a long-term tenant with Morningstar Storage.

Quinn was amazing and very helpful... helping multiple people and making it a very enjoyable and…read morequick experience. Much Appreciated.

Well, when there are large jobs with multiple drop offs they need to change their name to 4 men and…read morea truck because it's not possible or feasible to do two drop offs in a timely and healthy manner. They left items at the old house. That I had to go back later that night to pick up myself. They broke my favorite chair and said nothing. The two men mishandled my stuff and I was being very kind when I should have became a *#%+# but anywho we are humans not robots. Knowing that they broke items they still had their hands out for a tip. They rushed me to sign the documents and because it took them 12 hours to do everything I was exhausted to give a *#**. Don't use them!!! One of the guys baby mother kept calling him and he needed cigarettes brakes frequently. #Ghetto I needed to be calm and relaxed during this move because I suffer from anxiety and I was already anxious. They quoted me $1100 but at the end it came to be around $2100. The office never called me to ask if everything is okay. I am too busy to contact myself. I had insurance but the deductible is $500 and the items were under that soooooooo, I took the "L".

Had to reschedule my move over the weekend. Left a VM letting them know I needed to reschedule. Bc…read moreit was within 48 hrs of my move they would not let me use my deposit ($300) to reschedule. I'm out $300 now. I understand why companies have a cancellation period. However, they had open availability on Monday and several days that week. This leads me to believe I didn't cause a loss in business. Recommend another company as there are plenty out there.

I can't say enough about the value in price and the customer service I received from Prime Time…read moreLuxury Movers!! The movers were professional and efficient. I was uneasy leaving my family's antique collection into someone else's hands, however the owner assured me the items would be handled with TLC!! The movers were gentle with placing the items with care as promised. Thank you team for putting my mind at ease and providing great value!! Selina Gibbons

From the owner: Moving homes or offices is a big life event that isn't taken lightly. Don't be afraid to ask for…read morehelp. The professional movers at Prime Time Luxury Movers serve those in Atlanta, GA, and the surrounding areas, offering timely and convenient local, long-distance, and interstate moving services. They work hard to make the process as easy as possible. With a fleet of up to five trucks, this team runs through the Atlanta metropolitan area daily, helping families reach their new destinations. Save yourself time and stress during your move by hiring these professional movers to handle the heavy lifting. They'll treat your possessions like their own, ensuring everything arrives at your destination safely and intact--and all in a timely manner. Whether you're in the market for packing services or just the muscles to help you move, their team of experts is eager to help. They understand that moving often comes with roadblocks that are out of your control, but their knowledge of the best packing and moving practices will make all the difference when it comes to your move. By trusting this moving company, you can focus your time and energy on unpacking, decorating, and settling into your new space. Your search for a caring, friendly group of movers ends with this company. By working with their team, you'll have help from start to finish, from taping up your boxes to dropping them all off in their designated spaces...