Had almost the entire inside of our house painted and complained early on about some issues and was met with hostility so we stopped all communication. This pic is of the work 2 years later and the paint is fully peeling off in sheets. I would suggest another painter. read more

Extra Mile Painting - Bedroom wall - Painters Near Me - Phoenix, Arizona

Extra Mile Painting Company prepped and repainted our 1953 home's exterior this week. They exactly matched my desired paint colors. Yes, they are bright. After receiving the quote in writing I requested a paint quality upgrade. They swiftly replied with a very reasonable price change. It was a pleasure working with such an experienced and skilled crew. Good communication, flexible scheduling, no games and fast quality work. I was very impressed by our paint crew's teamwork. read more

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Wow... one of the best experiences of any company from start to finish. Great communication. Never had to wait long for a response from Joe. The crew he sent out were very professional and also very nice. I had my kitchen cabinets repainted in a different color. They listened to what I expected and did an amazing job in a faster time than I expected. My end result is beautiful and very well done. I am so glad went with Extra Mile Painting ... they do go the extra mile to make sure you get what you expect. I will definitely be using them for my next project. read more

We were looking for a quick interior paint for a rental and that included some drywall repairs as well. Extra Mile handled everything well within our budget. They started work the day after I had them over for a quote and the work was done in 2 days. They finished the minor punch list within a couple of hours after I asked for a few items to be completed. Communication was top notch and they delivered exactly what they said they would Highly recommend for any small or large jobs read more

I am going through a home remodel. As part of this work, I wanted the exterior and interior of my home painted, along with the kitchen cabinets. Extra Mile Painting was recommended to me by the contractor. Hiring people to do this kind of work can be a crap shoot. The recommendation proved to be a solid one. The work of the crew was amazing. I found their prices competitive. Most importantly, was the quality of the work. They were diligent in wanting to get it right, making sure I was happy with the outcome. Hector and his team worked hard to get things right. I was nervous about this job because I never had cabinets painted. My kitchen cabinets were in perfectly good condition. I just outgrew the dark wood tone. And, true to form with most home reno projects the scope of the work grew to include painting a new door a gorgeous peacock blue color and staining a new wood door a beautiful walnut. When you are doing a remodel, you are working with a lot of different trades and personalities. I appreciated the team at Extra Mile's commitment to quality and making sure I was happy with the outcome. read more

I called them for a quote after seeing their ad in North Central News. They were the best quote of all three companies. They also provide stucco repair - so it's one stop shopping. They showed up on time for the job & finished the exterior of my house & the perimeter walls in one day. Extremely professional & quality work. read more

My experience with Extra Mile Painting was exceptional from start to finish! I started with requesting a quote here on Yelp. They provided prompt & pressure free responses which set the tone for the quality of painting service they would provide! The final result exceeded my expectations. read more

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I tried to use this service but they just kept dropping the ball with getting me the information I needed. Basically the cost for painting. I sent emails, placed calls and kept getting a "working on it now" answer but never got the price. If they are too busy, they should have let me know they can't do the job instead of stringing me along. Or, if they just don't want to provide a service to me for what ever reason, they should have just bowed out or priced it so high I would not have considered them. They were so highly rated, but did not want my business. I won't beg anyone to take my money. I know everyone is slammed now, but have some integrity and customer service. Even if they did somehow come up with the price now after a MONTH, I would not use them because if it was that difficult to get the painting cost, how difficult would it be to get the actual work done.... read more

Extra Mile Painting - Painters Near Me - Phoenix, Arizona

Wow. I can't say enough about Extra Mile Painting, they were awesome! Our family was looking to have the exterior of our house repainted recently and we looked up Extra Mile Painting. Joe Pepp, the owner and his team communicated very well, provided a very competitive bid, showed up on time and completed the work early! Our house looks amazing! Thank you Joe and team, we will not hesitate to recommend. Give these guys a try, you will be happy. read more

I had a very positive experience with George and his crew. They were very professional. The pricing was fair. Most importantly, they did a great job. I would highly recommend Extra Mile Painting. read more

We did not hire Extra Mile Painting Company, however, its crew dumped leftover paint from a job into our dumpster parked in front of our garage on 6/21 in Scottsdale Mountain. We watched from inside the house while they timorously trying to dump paint into our dumpster, acting in a hurry and afraid of being caught. We confronted them. They were embarrassed but insisted that they were doing nothing wrong as the dumpster is for trash. Judging from the positive reviews, I have no doubt that Extra Mile Painting do a good job in painting. However, proper disposal of paint is an important part of the whole process, especially from the perspective of environmental safety. If they saw the dumpster and knocked on our door and asked if they could use our dumpster we would say yes given the paint is properly hardened. However, they dumped the paint without our permission onto our property. I don't think the paint is properly hardened either. Being caught in action, they offered to pay us $40. We asked them to pick up the paint from our dumpster and leave as this is not about money, but the proper way to do business when you are watched and when you are not watched. If they can cut corner on paint disposable, they can potentially cut corner on other aspects of the painting process. I hope Extra Mile Painting can dispose paint properly. read more

I highly recommend Joe Pepp and his team at Extra Mile Painting to all of our clients. He is fair, honest, always communicates with clients and they are amazing painters! Whether you a looking for a commercial or residential space, business or home to be painted you can trust Extra mile Painting to get the job done right! Philip Henn Licensed Real Estate Broker Hunt Distinctive Properties read more

Extra mile went above and beyond-our living room has been transformed! The work was done carefully and fast. Highly recommend and will use again for additional projects. read more

So I recently had Extra Mile Painting paint my garage and ceilings of my home. I was very happy with their professionalism and quality of work. They also did a fantastic job of cleaning up after themselves! I would recommend them too others Randy Kennedy read more

I recommended Extra Mile Painting to my client who had just closed on their new home. They showed up 2 days later with the estimate, started painting the next day. I was shocked to hear how quick they completed the job which was to paint the entire inside of the house. My client says it looks great. I am very happy he was pleased and will definitely recommend them again. Great Job!! Lori W read more

Extra Mile did outside painting for us (have not tried them for inside yet). They were very friendly and were able to complete our job in a fast and timely manner. Our painter was very particular about his work and added an extra coat to our outside doors because he wasn't satisfied. The manager came to check on the work and progress a few times to make sure we were completely satisfied. He said he would have someone come back and paint our walls or windows/doors should they crack or peel over the next few years free of charge. They seemed to be very attentive to customer service and repeat business. We would use them again and referred then to a family member. read more

Very responsive and flexible! Kendall seemed very knowledgeable and knew exactly what I was asking for! Love the outcome!

I wanted to have my fascia board, decorative shutters and front door repainted and what a difference it made in the look of my house. Extra mile was on time, communicated extremely well, and the quality of the workmanship and clean up was excellent! The price was very fair. If you can't get your whole house painted, at least protect your fascia with a fresh coat of paint. Your house will thank you. Thanks extra mile!!! read more

I had a great experience with them! Keny made everything so easy for me, which I appreciate so much. I will definitely use them again in the future. read more

I am so glad I found Extra Mile! I'm still in awe of the service I received. Kendall and his team were able to accommodate my tight schedule and completed the whole project start to finish while I was out of town. They entire team was trustworthy, timely, communicative and did an outstanding job! read more

Our exterior home paint job came out looking fabulous. It's always great to run into contractors that know what they are doing. Everything was good all the way through. Good communication about paint and finish availability. Upfront about the price and what was included. Good consultation advice regarding some issues with our house exterior. We had windows and doors we were waiting for and they accommodated our schedule. The crew was very efficient and professional. Friendly guys who answered all of our questions patiently. And our house looks like a new house. The paint job was fabulous. It was quite clear these guys were pros. We will bring them back for our next two projects. read more

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Extra Mile Painting is superb, prompt, efficient, professional and so helpful. I left a message and was originally contacted by Jack, who was quick and efficient. Kendall, our main point of contact came out for a popcorn ceiling estimate. He has been so helpful, flexible and professional throughout this entire experience. Thank you Kendall! We were only going to use them for the popcorn but they were so amazing, we switched over to them for everything. Our popcorn ceilings (in the main room with very high ceilings, and in a bedroom), the kitchen cabinets and painting every inch of the interior. Hector and his team were prompt and very knowledgeable. They beat our other estimates for all of it! They not only beat the other estimates, they completed EVERYTHING in record time. They started on a Friday and finished by Monday. They came in Tuesday for a few minor touch ups and they are done for now. They will even come back once we move everything in for more touch ups. This company and crew is outstanding! Now on to the exterior and the garage! :) read more

I can't thank Hector, Jack and the crew (Beto...) enough! They did an excellent job painting the interior of our 4k square foot house! They communicated well and were flexible with me adding painting our stair railings (letting me know the paint would take a couple extra days). When Hector and his crew completed painting the interior - he told me to write all the touch ups he would need to do. I texted him a couple weeks later and he did all the touch ups! He even went around to the blue tape he had put in a couple weeks ago and touched those areas up. Best thing about Hector and the crew is that they are so friendly and so respectful to the house (even with my rambunctious kids around). Thank you Extra Mile! You are my go-to painter! read more

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I generally don't write reviews...But in this case, I was so impressed with the whole process I wanted to let others out there know that customer service and quality are alive and well in this company. Kendall and his company did what they said they would do, deliver a great paint job on my backyard block wall within the time frame they quoted and the quality they promised. The job was fast and professional. I am very pleased. read more

Jack came out on a Saturday to look at my house and give an estimate. Out of 3 companies I had come out to give estimates, he was the only one that took the time to go over details I hadn't thought of, make recommendations and answer all my questions. That excellent communication continued as we made plans to have the work done. The crew came out yesterday and did the whole job in a day, which was much appreciated as I had large dogs I had to get off property while they worked. Hector and his crew were friendly, addressed all my questions and did an excellent job. They are even coming back out next week to paint over some roof repairs that are pending at no charge. Long story short, these guys live up to their name and I highly recommend their services. Thanks Jack, Hector and your team! read more

Extra Mile Painting - Painters Near Me - Phoenix, Arizona

Extra Mile was awesome! From start to finish Kendall was very professional...and super responsive and always there to answer questions. The crew was excellent and did a great job making sure to tape everything off to protect the items not being painted. I am super detailed and very picky so if they made me happy thats saying a lot lol Oh and great pricing as well! It was nice that Joe the owner contacted me after to make sure everything ran smoothly and that I was pleased. Would definitely recommend! read more

I hired Extra Mile Painting Company and spoke with Kendall. He was very responsive, got me scheduled quickly, and explained the entire process clearly. His team arrived on time, were very friendly, and they did a great job. Overall, great customer service! House looks brand new again and I would recommend Extra Mile Painting Company to anyone! read more

We bought this house and the team repainted the interior and exterior. They were timely, communicative, reliable and produced high quality work! I definitely will use them for any painting in the future and highly recommend them. read more

Extra Mile Painting - Interior before/after - Painters Near Me - Phoenix, Arizona

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Joe was responsive in email and accommodating. His painters did an excellent job on the exterior of my house. The painters were pleasant and willing to to accommodate as well. We didn't ask for much but they seemed eager to please. The final result looks clean and professionally done. I am glad that I hired Extra Mile Painting Company. read more

I was pleased to find great customer service from Extra Mile. Prompt return calls. Constant updates. Employees were pleasant to work with. Their work was great and efficient. I highly recommend that you give them a call! read more

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Could have been better is a generous rating. If your house is empty, perhaps their approach works. My house was not empty. I had to leave it for two days. They started the project on a Friday. Suggeste I get a hotel room. added expense to an already expensive contract. I left on Friday. Needed to come back on Saturday. theu Left a footprint on an antique stereo cabinet. Theu caulked nothing but some nail holes. Many of the outlet and light switches have paint on them. They painted over the plastic rings that held the smoke alarms. They taped off the medicine cabinets in the bathroom. the tape pulled off the finish. I can go on and on why this company should be evaluated very carefully before you hire them. read more

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Just had my cabinets painted! Couldn't be more happy with the result! My cabinets look brand new! The guys worked their butts off for 3 full days. Hand sanded, primed, and painted. 7 year warranty, can't beat it. Great communication the entire way through. I highly recommend them. read more

Extremely hostile and inflexible with their estimate when my painting needs changed.

Strongly recommend this guys if you really looking for quality painting. We decided to paint exterior of our house and like everyone had a few estimates from different companies. Extra Mile went above and beyond our needs. They beat the price and did an amazing job . All crew are very polite, on time and very respectful to you and your property. We will absolutely hire them again for our pool "cool" paint. read more

Based on the good reviews here I expected a professional company and while the work was adequate there are a few issues on the business end of things that dropped my rating to 2 stars: 1. Changing the price after the quote was accepted. 2. Very pushy and borderline harassing payment requests. 3. Accounting errors. 4. Online payment problems. After I submitted a request for a quote Jack got back to me very quickly and provided a bid. It was a reasonable quote so I decided to move forward. He said they had availability for the following week (which was a big plus), and it would be 25% to lock in the day, 25% deposit, and then the final 50% upon completion. Jack told me that they would accept Zelle (also known as QuickPay/SurePay, depending on who you bank with), or personal check, or credit (which would involve a surcharge.) I replied that Zelle would work for me and promptly set up a payment for the first 25%. I had to do this in two installments however, since my bank caps the amount for transactions to Zelle recipients without established payment history. Jack gave me a bit of a hard time about this which should not have been an issue on their end - at this point no work had yet been performed. Here is where we had the first issue. It took a few more back and forth text messages with Jack to get payment details worked out. Apparently the owner, Joe, did not have his phone number registered in the Zelle system (only email), so the payments were not being automatically deposited. I remained patient as we sorted through the payment issues. After this was all sorted out, Jack gave me a call and told me that he had made an error in calculating how much paint would be required due to the finish on my house, and would I mind very much in splitting the difference. This kind of put me on the spot. I didn't want them to try to stretch the paint too thin in order to keep costs down. And based on our previous payment SNAFU above, I also worried about getting my 25% back promptly if I didn't agree to the adjustment. In hindsight, I probably should have cancelled the job here. No honest business should call their customer back and ask them to revise the quote based on an error on their part, especially after the customer has paid the good faith deposit. You eat the extra cost, end of story. After the work was done, Jack was back on the phone with me to collect the remaining 50% (plus the "extra paint" add-on). He incorrectly provided me with a balance that did not include credit for all payments that had been made and accepted. After correcting him, once again I promptly set up payment. Once again as well I received multiple follow up texts and phone calls from both Jack and Joe asking me to check things on my end. Again, I felt this was pretty unprofessional. Make sure you have things set up on your end before you harass your customer. Joe, your business needs to get up to speed on modern payment methods. If online banking is too complex for you then get a bookkeeper who can handle it or insist on paper checks (and accept the loss of business that entails). Your customers have busy lives and they are paying your company for a seamless experience. read more

Extra Mile did interior and exterior paint projects for us, and they did just that. They went the extra mile. The same team did both jobs and they were very efficient and easy to work with. They also did a great job cleaning up after themselves. Extra Mile was very accommodating and went out of their way to meet our deadline. We will definitely be calling them again when we are ready to finish both of these projects. read more

I turned to Yelp for a search for a painter and in minutes had a response from Extra Mile. I read reviews, scheduled a consultation the next day (a Saturday) and, on Monday met my painters who were on time and ready to work! They helped me nail down the perfect white and completed the entire project that day! The result was perfect and if I could give 10 stars, I would! read more

Extra Mile Painting was highly recommended by my Realtor. The Extra Mile Painting team was very professional and communicated with me throughout the process. I have a lot of plantation shutters and the quality of work was excellent and Ricardo made sure that all of the details were covered. I highly recommend them for your future projects. read more

Having a network of trusted and reliable subcontractors is essential in operating my business. I am so pleased to add Extra Mile Painting to this list! Enough can't be said for a company that prides itself on customer service, communication, professionalism, teamwork, and detailed, high-end quality work. Thank you Joe, Jack, Hector and the team for helping me assist my client in creating a beautiful, fresh space with all your hard work! Colene McNerney The Sonoran Concierge www.sonoranconcierge.com read more

just WOW! First, I'll start by saying that I have not even had my painting work done yet.. And I'm already blown away by the professionalism and great communication that has been taking place. Joe was EARLY to our first consult, and had a quote for me the SAME day. The price was great.. and I'm so excited to work with them in a couple weeks! Will update review later on :) Highly recommended. Edit after service was completed.. Unfortunately, I have changed my 5 star review to a 1 star review. These guys are the definition of over promising and under delivering. You'll be wow'd by the proposal packet and the ability to provide a quick quote.. You'll probably like Joe at first and think he's a nice man. I did. I was so very excited (as you can tell from my initial review) to have Extra mile painting come to my house. I had my heart set on a color pallet for about 4 years. I knew exactly what I wanted and where when Joe came to my house for an estimate. I showed him my color scheme- that was the last time we talked about colors until The morning of the job.. More on that later. Joe had some personal things going on. I patiently waited 3 extra weeks to have the job started.. Like i said, I WANTED these guys because I thought they would do an amazing job. I turned down another painter who was also a handyman, who costed hundreds of dollars less and was going to throw in some other minor repairs my house needed just to have the work done by these guys instead. If I could turn back time.. SO, fast forward to the day work began. Junior said Joe said I didn't know what colors I wanted. Wrong. I knew for 4 years (no exaggeration) what colors I wanted. So instead of coming prepared to my house with those colors, or even asking me about them ahead of time, I was handed a giant book of colors, seriously wayyyyyy more options that someone would ever need. I think there were probably 5000 colors to choose from.. I needed maybe 5ish. Clearly that was overwhelming... I suppose that's "Not their fault" (a reoccurring theme, you'll see) Needless to say I ended up with colors I don't like and that aren't in my scheme. I trusted Junior and his assistant. We know extra mile painting from a networking group.. So after I was rushed to choose my colors, I left their employees with a key to my house to lock up when they were done in case I wasn't back from work in time. I didn't want them to have to wait for me to get home. I came home to an absolute sh*t show.. for lack of a better word. My screen door was shut.. The main door to my house was left wide open. I thought maybe it was for air flow... But then I discovered the house was not locked AT ALL. I had also recently bought things for my house including a large TV which I was storing in the front room where the painters left the blinds up so it was in plain view. Big deal? maybe not to some. But it was incredibly careless. Open House + Visible things to Steal... I'm LUCKY that didn't happen. If you've seen the proposal packet... You'll notice for interior jobs they promise a clean work space every day. There was paint on my new flooring, there was paper and plastic everywhere. I was then told that they don't actually clean up each day because it's too expensive and time consuming for them to do so. ok... So don't put that in your proposal. Easy! The job took 2.5 days.. Each day I was cleaning up multiple "Squirt" soda bottles from various places in my house.. Apparently Joe's workers have a favorite soda and expect their clients to clean up their un-workrelated garbage. Carelessness again. Once the job was finished, I spent the entire next week cleaning paint off of places where paint shouldn't have even been. Light fixtures, kitchen appliances, counter tops tile in the bathrooms. Sure.. It comes off. But the fact of the matter is a company promising cleanliness shouldn't have been so sloppy. I'm not one to leave a review without having tried to clear things up first.. When I told Joe about my concerns regarding cleanliness, he criticized my housekeeping habits. Stating that "they didn't have a clean work space to begin with" and Maybe if I kept a clean home his workers would have been able to see they had left paint behind... He didn't say it once, he kept repeating that as the reason why it was "Not their fault" that they were so sloppy. I'm renovating my house... Obviously it wasn't as clean as it typically would have been. I don't think it was the reason why his workers were so sloppy... And i found it rude and unprofessional that he thinks it would ever be okay to critique the cleanliness of someones house. The literally only positive I have is that through all of this I was able to get a $100 discount.. Joe only wanted to give me $50. Just save yourself the disappointment and hire someone else. Literally anyone else. read more

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